- Office In:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Price Range:
- $100 to $2,000 ppper person per day (USD, excl. int'l flights)
Email LouAnn | 65+ years of age | Experience level: first safari
Heidi Bedford was always available to help to put our trip together and to answer any questions.
Pembury was referred to us by a previous client. Their tour package information made it easy for us to know where we were going and to personalize our trip for us for what we wanted to see and do. The guides and drivers were very helpful and took us to things off the plan when needed. Definitely would refer anyone to them.
Email Geoffrey | 65+ years of age | Experience level: first safari
Kerry Ririe organised my itinerary to perfection, and updated it a few times because of COVID.
My brother and sister-in-law recommended Kerry at Pembury Tours to me because they were so pleased with their holiday, and I am very glad they did!!
Kerry organised my tour in 2019, including everything in my itinerary that I had said I wanted to see. On the morning of the day I was meant to leave, the impact of COVID hit and my cruise to Cape Town from Australia was cancelled, through no fault of Kerry's.
My itinerary had to be reorganised a few times, as successive postponements were necessary due to the duration of COVID. Kerry reorganised these with professionalism, and I was finally able to travel 2½ years later. My holiday went smoothly, including a change of one meeting point at very short notice due to track work, arranged by Kerry while I was on the superb ROVOS train. Each transfer and guide was on time or early, and I never had a moment's anxiety. My driver and guide in Johannesburg made it easy to see that fascinating city and surrounds, including the sites commemorating the life of Nelson Mandela, and the 3 hours return drive to the Black Rhino Game Reserve in Pilanesburg. Black Rhino had been recommended by an ex-pat South African friend in my home town in Australia, and I wasn't disappointed. I also stayed at the fabulous olde-worlde Victoria Falls Hotel, and on the Chobe Princess on the border of Namibia and Botswana which my brother and sister-in-law had enjoyed.
The standard of hotels was excellent and they were conveniently located, particularly in Cape Town where I could safely walk to the V & A Waterfront in 5 minutes, and had a view of Table Mountain from my room.
I recommend Kerry and Pembury Tours with total confidence that your holiday will exceed your expectations!
Email Deborah & Coral | 50-65 years of age | Experience level: first safari
This trip to Africa was a childhood dream and 50 years later I finally made it. I could never have planned this trip without Tammy Harding. She not only had to put this trip together once but twice. Originally scheduled for 2020 which had to be postponed & again in 2022. She was amazing. Followed me through my whole trip. Checked us in with our flights when I had no access and was there every step of the trip when we needed her. She made sure we were taken care of in any way we needed. I felt safe knowing she was there to help if we needed it. Her response was always immediate and I will be forever grateful to her for making this experience the trip of my lifetime. Tammy Harding & Pembury Tours made my childhood dream a reality. It was an experience my daughter & I will remember forever.
Thank you Tammy for your excellent customer service, for the personal care you provided & for putting together an amazing trip for my daughter & I.
You went above and beyond to make this trip so very special for me. There are no words to describe how wonderful you are.
Email Claire | 20-35 years of age | Experience level: first safari
Incredibly helpful and attentive
We went on a one week trip to Botswana and Victoria Falls in June. Our trip was organised by Kerry who was the most incredible, attentive and helpful tour operator. We could contact her at any time and she was always quick to reply. She organised a fantastic trip and even checked in during our stay and made local recommendations for dinner and activities. I would (and have) recommend her to anyone who is travelling to Southern Africa. She made our trip seamless and thoroughly enjoyable!
Email Gordon Black | 50-65 years of age | Experience level: 2-5 safaris
From UK. Writing just over half way through thirteen night Zambia trip organised by Anya at Pembury Tours. So fellow travellers, why writing now? Easy, every aspect of trip has thus far been spot on. From greetings to transfers and from accommodation to flights, everything, as suggested and organised by Anya has been perfect. Second time Anya has guided our southern Africa trip and second time everything been perfect. Would unreservedly recommend and absolutely if in a position to travel again will use Pembury. Anya, once more, thank you.
Email Claire Anderson | 35-50 years of age | Experience level: first safari
Lifetime Memories in African Safari and Rwandan Gorilla Trekking
I had an amazing trip with memories to last a lifetime. I have recommended Pembury Tours to many people I met along my time spent in Africa. I always felt very safe and taken care of and my itinerary was superb! I appreciate their assistance and timely replies every message I sent. I will use them again in the future!
Email Ann B | 65+ years of age | Experience level: over 5 safaris
Three time winner!
For the third time I put together (persuaded) five friends to join me on another Kruger Park safari in September/October 2022. I have always asked Melanie to make recommendations and to plan my trips. I find her to be one of the most conscientious and detail-oriented planners I have met. We spent time at three lodges, from a well-established safari lodge in Sabi Sands, to a Manyeleti lodge and finally to a quite new tented lodge in the Timbavati. I should add that the last reservation was originally at a different lodge until (fairly late in the process) that lodge decided they were closing for renovations. Melanie handle it all with quiet competence keeping us informed as she dotted every i and crossed every T. We were informed at every juncture and we knew exactly how our journey would play out. Whether you are an old "Africa" hand or a complete "newbie" you cannot go wrong with Pembury. We had a wonderful time with all the small details that got added including a special private dinner celebration for one couple's wedding anniversary. Our photographs show wonderful sightings, what they don't show are the huge smiles behind the cameras. Value for money? Absolutely! Reliability? Unquestionably! Communications? Unmatched! The tour itself? A dream come true!
Email Luc & Carine Geerolf | 50-65 years of age | Experience level: 2-5 safaris
A diamond you can count on !
Postponed by corona, the trip only became more extensive. Fortunately, we could once again count on a very reliable partner to arrange all this from Europe. All the pieces of the puzzle fit together through very smooth and helpful correspondence. 3 weeks, down to the last detail, adventure in Botswana is a journey that we will remember for a long time. Thanks Pembury Tours !
Email Megan | 20-35 years of age | Experience level: first safari
This trip has been my on my bucket list for as long as I could remember. I had always wanted to go on an African Safari. I reached out to Pembury tours and Kerry took care of everything for us. She created multiple itineraries based on our wants and desires allowing us to pick which one we felt like we would most enjoy. Plus she was willing to adapt to any requests that we had. We communicated everything via e-mail and she was quick to get us answers or just let us know that things were being worked on. Right before the trip Kerry reached out with her WhatsApp information so that we could communicate quickly while on the trip. She was also kind enough to check up on us partway through to hear how everything was going.
We did run into travel issues (flight cancellation) getting to South Africa and had to let Kerry know that we wouldn't make it the day we were supposed to. She was great to rearrange things to allow us to do as much as possible with the loss of a day in Cape Town.
Our trip was absolutely amazing! It honestly surpassed all of our expectations and I don't think we could have hoped for anything more. Out of the 3 different safari areas, our favorite was Simbavati, but that might have been due to the fact that it was our very first safari ever, we were able to see all of the Big 5, AND we were lucky enough to see the wild dogs (twice!) while there. Inyati had unparalleled viewing of leopards with them being so comfortable around vehicles and we were even fortunate enough to witness leopards mating. We were able to see all of the Big 5 here as well. The Hide had the best viewing for elephants with herds coming to the watering hole every evening, it was so fascinating to see the group dynamics of different elephant herds, especially from the 'hide' that they have that allows guests to get close to the watering hole using an underground tunnel. It was here that our safari vehicle was charged by a bull elephant (talk about an adrenaline rush), but the guide had everything in hand and was able to de-escalate the situation.
Cape Town was stunning and we wished we would have been able to spend 2 days there, but travel issues happen and we were just so happy with what we were able to fit in during the single day.
Victoria Falls was breathtaking. We had seen pictures, but no picture could do it justice and we were so pleased to be able to spend time there and see the falls. We really enjoyed both the dinner cruise and the tour of Victoria Falls.
Absolutely all of our accommodations were perfect and the food was delicious. We didn't notice any staffing shortages and were very well taken care of at each location. In fact, we feel like we lucked out because it appeared that most things were back to normal, but there weren't as many people, so we got to enjoy everything with smaller crowds.
I've told all my friends and family that if you're looking for a perfect experience, to use Pembury tours. All transfers and rides were set up for us so we never had to worry about any of that which just made the entire trip so much easier to enjoy.
Email Irene | 35-50 years of age | Experience level: first safari
My tour operator was great. She listened to my travel preferences and tailored my tour the way I wanted it. She was always open to my suggestions and very patient to answer to my questions. I highly recommend Gail and Pembury tours.
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