Reviews

Sort By: Date Most Helpful Rating 61-70 of 428 Reviews
Claire   –  
Ireland IE
Visited: June 2022 Reviewed: Oct 16, 2022

Email Claire  |  20-35 years of age  |  Experience level: first safari

Incredibly helpful and attentive
5/5

We went on a one week trip to Botswana and Victoria Falls in June. Our trip was organised by Kerry who was the most incredible, attentive and helpful tour operator. We could contact her at any time and she was always quick to reply. She organised a fantastic trip and even checked in during our stay and made local recommendations for dinner and activities. I would (and have) recommend her to anyone who is travelling to Southern Africa. She made our trip seamless and thoroughly enjoyable!

Gordon Black   –  
United Kingdom UK
Visited: October 2022 Reviewed: Oct 15, 2022

Email Gordon Black  |  50-65 years of age  |  Experience level: 2-5 safaris

Promises delivered
5/5

From UK. Writing just over half way through thirteen night Zambia trip organised by Anya at Pembury Tours. So fellow travellers, why writing now? Easy, every aspect of trip has thus far been spot on. From greetings to transfers and from accommodation to flights, everything, as suggested and organised by Anya has been perfect. Second time Anya has guided our southern Africa trip and second time everything been perfect. Would unreservedly recommend and absolutely if in a position to travel again will use Pembury. Anya, once more, thank you.

Claire Anderson   –  
United States US
Visited: September 2022 Reviewed: Oct 13, 2022

Email Claire Anderson  |  35-50 years of age  |  Experience level: first safari

Lifetime Memories in African Safari and Rwandan Gorilla Trekking
5/5

I had an amazing trip with memories to last a lifetime. I have recommended Pembury Tours to many people I met along my time spent in Africa. I always felt very safe and taken care of and my itinerary was superb! I appreciate their assistance and timely replies every message I sent. I will use them again in the future!

Ann B   –  
United States US
Visited: September 2022 Reviewed: Oct 6, 2022

Email Ann B  |  65+ years of age  |  Experience level: over 5 safaris

Three time winner!
5/5

For the third time I put together (persuaded) five friends to join me on another Kruger Park safari in September/October 2022. I have always asked Melanie to make recommendations and to plan my trips. I find her to be one of the most conscientious and detail-oriented planners I have met. We spent time at three lodges, from a well-established safari lodge in Sabi Sands, to a Manyeleti lodge and finally to a quite new tented lodge in the Timbavati. I should add that the last reservation was originally at a different lodge until (fairly late in the process) that lodge decided they were closing for renovations. Melanie handle it all with quiet competence keeping us informed as she dotted every i and crossed every T. We were informed at every juncture and we knew exactly how our journey would play out. Whether you are an old "Africa" hand or a complete "newbie" you cannot go wrong with Pembury. We had a wonderful time with all the small details that got added including a special private dinner celebration for one couple's wedding anniversary. Our photographs show wonderful sightings, what they don't show are the huge smiles behind the cameras. Value for money? Absolutely! Reliability? Unquestionably! Communications? Unmatched! The tour itself? A dream come true!

Luc & Carine Geerolf   –  
Belgium BE
Visited: September 2022 Reviewed: Oct 5, 2022

Email Luc & Carine Geerolf  |  50-65 years of age  |  Experience level: 2-5 safaris

A diamond you can count on !
5/5

Postponed by corona, the trip only became more extensive. Fortunately, we could once again count on a very reliable partner to arrange all this from Europe. All the pieces of the puzzle fit together through very smooth and helpful correspondence. 3 weeks, down to the last detail, adventure in Botswana is a journey that we will remember for a long time. Thanks Pembury Tours !

Megan   –  
United States US
Visited: June 2022 Reviewed: Aug 26, 2022

Email Megan  |  20-35 years of age  |  Experience level: first safari

Utter Perfection
5/5

This trip has been my on my bucket list for as long as I could remember. I had always wanted to go on an African Safari. I reached out to Pembury tours and Kerry took care of everything for us. She created multiple itineraries based on our wants and desires allowing us to pick which one we felt like we would most enjoy. Plus she was willing to adapt to any requests that we had. We communicated everything via e-mail and she was quick to get us answers or just let us know that things were being worked on. Right before the trip Kerry reached out with her WhatsApp information so that we could communicate quickly while on the trip. She was also kind enough to check up on us partway through to hear how everything was going.

We did run into travel issues (flight cancellation) getting to South Africa and had to let Kerry know that we wouldn't make it the day we were supposed to. She was great to rearrange things to allow us to do as much as possible with the loss of a day in Cape Town.

Our trip was absolutely amazing! It honestly surpassed all of our expectations and I don't think we could have hoped for anything more. Out of the 3 different safari areas, our favorite was Simbavati, but that might have been due to the fact that it was our very first safari ever, we were able to see all of the Big 5, AND we were lucky enough to see the wild dogs (twice!) while there. Inyati had unparalleled viewing of leopards with them being so comfortable around vehicles and we were even fortunate enough to witness leopards mating. We were able to see all of the Big 5 here as well. The Hide had the best viewing for elephants with herds coming to the watering hole every evening, it was so fascinating to see the group dynamics of different elephant herds, especially from the 'hide' that they have that allows guests to get close to the watering hole using an underground tunnel. It was here that our safari vehicle was charged by a bull elephant (talk about an adrenaline rush), but the guide had everything in hand and was able to de-escalate the situation.

Cape Town was stunning and we wished we would have been able to spend 2 days there, but travel issues happen and we were just so happy with what we were able to fit in during the single day.

Victoria Falls was breathtaking. We had seen pictures, but no picture could do it justice and we were so pleased to be able to spend time there and see the falls. We really enjoyed both the dinner cruise and the tour of Victoria Falls.

Absolutely all of our accommodations were perfect and the food was delicious. We didn't notice any staffing shortages and were very well taken care of at each location. In fact, we feel like we lucked out because it appeared that most things were back to normal, but there weren't as many people, so we got to enjoy everything with smaller crowds.

I've told all my friends and family that if you're looking for a perfect experience, to use Pembury tours. All transfers and rides were set up for us so we never had to worry about any of that which just made the entire trip so much easier to enjoy.

Irene   –  
United States US
Visited: August 2022 Reviewed: Aug 20, 2022

Email Irene  |  35-50 years of age  |  Experience level: first safari

Awesome
5/5

My tour operator was great. She listened to my travel preferences and tailored my tour the way I wanted it. She was always open to my suggestions and very patient to answer to my questions. I highly recommend Gail and Pembury tours.

Cristina& Family   –  
United States US
Visited: August 2022 Reviewed: Aug 19, 2022

Email Cristina& Family  |  35-50 years of age  |  Experience level: first safari

Outstanding tour in Southern Africa
5/5

Anya Visser organized our once in a lifetime, last minute vacation to Victoria Falls and Botswana. This was our first trip to Africa and I couldn’t have asked for a better person to help me with this. Anya hits all the points: organized, nice, professional, good listener and the best was the personal touch. It truly felt as she was planning this for someone she knew. The itinerary gave us a good understanding of the country, flora and fauna and time she allotted for each destination was perfect. She even wished happy birthday to my husband and son and communicated with the lodges about having cakes! We are thinking already about our next trip to Africa and I know who will be helping me plan this. Thank you Anya for everything!!

Karen   –  
United States US
Visited: July 2022 Reviewed: Jul 30, 2022

Email Karen

Perfect
5/5

What a great trip!! Pembury, specifically Anya was fantastic to work with. She took all my ideas - which were all over the place, and incorporated them into a well-organized, seamless, once in a lifetime experience. Anya was available and responded immediately to all my concerns prior and during our trip. All connections ran without incident and the properties she booked for us were all excellent - better than we expected! Our trip ended up with just the two of us - instead of the original 6. It was so personalized and our private tour guides were knowledgeable and fun to be with. I looked into a number of companies and am so happy I decided to go with Pembury. Prices were reasonable and the information provided prior and during our trip was so useful. Best decision we made was to go private and personal. I’m spoiled now!

Dan   –  
South Africa ZA
Visited: July 2022 Reviewed: Jul 14, 2022

Email Dan  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional and on the ball. Always available and executed a smooth and happy experience
5/5

Lovely tour put together by Kerry, and we enjoyed ourselves immensely
Saw loads of animals, and stayed in great accommodation
Well looked after
Will do this again

Average User Rating
5.0/5
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