Reviews

Sort By: Date Most Helpful Rating 11-20 of 205 Reviews
Rose M   –  
Kenya KE
Visited: July 2024 Reviewed: Aug 22, 2024

Email Rose M

Excellent & knowledgeable
5/5

This was our first time to be served by Bonfire and i would love to be served again by Bonfire. Our driver Jimnah(sp) managed our time and we had a tour the very day we checked in. We had 1st dinner & really enjoyed the good service from the Emayian Luxury Camp staff. Their hospitality from welcoming Masai worriers was super.
Our driver who was multitasking as pilot and tour guides was really good. He made sure that we even featured ostrich eggs Congratulation to Jimnah.

kumar   –  
United Arab Emirates AE
Visited: June 2024 Reviewed: Jun 18, 2024

Email kumar  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of kumar and not that of SafariBookings.
Unprofessional Tour Operator - suspect him of cheating on money
1/5

The driver and the guide (not sure if the person was a guide as he did not volunteer with any information or describe any game through the two and a half days) couldn’t have been worse . Took us more than 10 hours to reach Emaiyan Camp from Nairobi , as we were brought in from an inconvenient road - Sekenani Gate is what should have been used , we came through Talek gate (which you must avoid if you are getting to your stay place). As we reached the gate at 5 pm (after starting at 830 am at Nairobi airport - we did breaks of about 60-90 mins total on the way) , the driver took a transit pass - which is free of charge . However , our driver took 100 USD per person (5 of us were there ) - taking money like this is cheating (to me !) .
Emaiyan Camp was great - always out to make you comfortable . And the game sightings were also great - made for a great trip overall , despite bonfire !

Karolle K & Chase C   –  
United States US
Visited: May 2024 Reviewed: Jun 4, 2024

Email Karolle K & Chase C  |  35-50 years of age  |  Experience level: first safari

Honest, Reliable & Efficient
5/5

This was our first time using Bonfire Adventures. As a citizen of Kenya living abroad, I thought I was in a good position to navigate scheduling a tour to The Mara & Diani, but ended up reaching out to Bonfire after encountering a couple of complexities. Bonfire managed my bookings for both resorts including booking the flights via Jambo Jet. They made the process very easy, and sent us updates on the payments. They also made meaningful recommendations based on the experiences we were looking for and our price point.
Moses, our driver and guide to the Mara had a great personality and he was very invested in making sure that we got to see different animals. We really had a great time.
I will definitely be using Bonfire again, let the team with the expertise navigate the process on my behalf. I actually paid less compared to how much the hotels and resorts quoted me directly. Long post alert :). Thank you Bonfire team.

Kevin   –  
Canada CA
Visited: January 2024 Reviewed: Feb 3, 2024

Email Kevin  |  35-50 years of age  |  Experience level: first safari

It was a great Masaii Mara Safari. Great Guide, tour agent!Great
5/5

Friends recommended Ann in the Nakuru office, she was the best. She really went the extra mile to get us the best driver, the best package for our budget, and the dates we wanted to travel. The driver and tented hotel we stayed at was perfect. Safe, good food, good amenities, and the wildlife driving to and from the camp was plentiful. She managed to get a Masaii guide to travel with the driver and that added to the experience. We saw the big 5, and plenty of other animals. The driver knew exactly where to go to find the animals we wanted to see.

Jack   –  
United States US
Visited: October 2023 Reviewed: Nov 4, 2023

Email Jack  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent services
5/5

My family and I had a very good time in Africa. Bonfire Adventures planned this for us and we thank our guide James Gechena who went extra mile for us to see all animals we anticipated.
From the planning , to payment and safari itself , it was flawless. Our agent Maureen did a commendable job.
We will recommend Bonfire adventures to our friends in the US.
The highlight was the maasai cultural village where we witnessed the culture.
Also the Big 5 and Jame’s Humour

Choose not to disclose   –  
United States US
Visited: October 2023 Reviewed: Oct 28, 2023

Email Choose not to disclose  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Choose not to disclose and not that of SafariBookings.
Unprofessional travel agency
2/5

The travel agent I had did not pay attention to details, she got me mixed up with another client which caused delays in payment. Bonfire does not accept credit card payment from foreign travelers, agent also gave me wrong information about Safari itinerary over a phone call, may be that’s the reason why she did not send me an itinerary. I would not recommend Bonfire Adventures to foreigners who live outside of Kenya.

Augustine   –  
Kenya KE
Visited: September 2023 Reviewed: Sep 27, 2023

Email Augustine  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Augustine and not that of SafariBookings.
My opinion is you better use another travel agency.
1/5

It was our first time in dubi and When we arrived we were dropped off at the hotel and left to check in the hotel by ourselves. We had a tour for the day we checked in even though we were extremely tired and ended up missing the tour since noone came to the reception to call us down. They just whatsapp you ( yet the hotels wifi was very slow so we received these messages very late) They only wait for you 20 min and leave you .
The second and third tour guides were really good. Congrats to them. The company only gave us activities for the first two days and left the other 4 unattended. During drop off to the airport on our departure we were left to navigate on our own until we reach our take off gate. Generally won't go with them again. I rather book for myself amd go alone. No difference.

Catherine   –  
Germany DE
Visited: September 2023 Reviewed: Sep 23, 2023

Email Catherine  |  35-50 years of age  |  Experience level: over 5 safaris

Carol Ndeta is a jewel. Thanks Carol
5/5

We booked a short holiday to Diani
From Ridge Mall. We were cared by a beautiful soul..Carol Ndeta..
She was calling now and then to make sure we are well and the hotel was good
Am booking again..next year.
With kind Regards
Catherine

Florence   –  
United States US
Visited: August 2023 Reviewed: Aug 12, 2023

Email Florence  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Florence and not that of SafariBookings.
Smooth booking but tour guide was very unprofessional.
3/5

Booking process with Denise was very well done but this is just the tip of an iceberg to have an enjoyable safari.
Day one - our tour guide was extremely late. He advised us to arrive at pickup location at 6.30 am but didn't arrive till past 8am. Worse, we couldn't reach him on contact provided by Born Fire. The guides lack of professionalism was evident right away since he got into it with one of the tourists stemming from frustration of waiting on pickup.
I didn't feel safe riding on the Land Cruiser after the guide explained his late arrival was due to fact that he had arrived at Nairobi city same morning following a seven day tour from Mombasa

Annie   –  
Kenya KE
Visited: July 2023 Reviewed: Jul 10, 2023

Email Annie  |  under20 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Annie and not that of SafariBookings.
Horrible
1/5

Horrible experience flight got delayed 9 hours zero communication before hand even send us a driver to the airport knowing our flight was cancelled DO NOT RECOMMENDED

Average User Rating
4.0/5
Rating Breakdown
  • 5 star 154
  • 4 star 14
  • 3 star 2
  • 2 star 8
  • 1 star 27
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