Reviews

Average User Rating
4.4/5

Rating Breakdown
  • 5 star 144
  • 4 star 14
  • 3 star 2
  • 2 star 7
  • 1 star 25

Sort By: Date Most Helpful Rating 1-10 of 192 Reviews
Annie   –  
Kenya KE
Visited: July 2023 Reviewed: Jul 10, 2023

Email Annie  |  under20 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Annie and not that of SafariBookings.
Horrible
1/5

Horrible experience flight got delayed 9 hours zero communication before hand even send us a driver to the airport knowing our flight was cancelled DO NOT RECOMMENDED

Florence   –  
United States US
Visited: August 2023 Reviewed: Aug 12, 2023

Email Florence  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Florence and not that of SafariBookings.
Smooth booking but tour guide was very unprofessional.
3/5

Booking process with Denise was very well done but this is just the tip of an iceberg to have an enjoyable safari.
Day one - our tour guide was extremely late. He advised us to arrive at pickup location at 6.30 am but didn't arrive till past 8am. Worse, we couldn't reach him on contact provided by Born Fire. The guides lack of professionalism was evident right away since he got into it with one of the tourists stemming from frustration of waiting on pickup.
I didn't feel safe riding on the Land Cruiser after the guide explained his late arrival was due to fact that he had arrived at Nairobi city same morning following a seven day tour from Mombasa

Augustine   –  
Kenya KE
Visited: September 2023 Reviewed: Sep 27, 2023

Email Augustine  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Augustine and not that of SafariBookings.
My opinion is you better use another travel agency.
1/5

It was our first time in dubi and When we arrived we were dropped off at the hotel and left to check in the hotel by ourselves. We had a tour for the day we checked in even though we were extremely tired and ended up missing the tour since noone came to the reception to call us down. They just whatsapp you ( yet the hotels wifi was very slow so we received these messages very late) They only wait for you 20 min and leave you .
The second and third tour guides were really good. Congrats to them. The company only gave us activities for the first two days and left the other 4 unattended. During drop off to the airport on our departure we were left to navigate on our own until we reach our take off gate. Generally won't go with them again. I rather book for myself amd go alone. No difference.

Choose not to disclose   –  
United States US
Visited: October 2023 Reviewed: Oct 28, 2023

Email Choose not to disclose  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Choose not to disclose and not that of SafariBookings.
Unprofessional travel agency
2/5

The travel agent I had did not pay attention to details, she got me mixed up with another client which caused delays in payment. Bonfire does not accept credit card payment from foreign travelers, agent also gave me wrong information about Safari itinerary over a phone call, may be that’s the reason why she did not send me an itinerary. I would not recommend Bonfire Adventures to foreigners who live outside of Kenya.

Grace   –  
Kenya KE
Visited: March 2022 Reviewed: Mar 12, 2022

Email Grace  |  35-50 years of age  |  Experience level: first safari

Excellent and super efficient.
5/5

Twas stress-free and I did have to mind about anything else except my happiness. All else was efficiently taken care of. Thank you Bonfire.
C/o Sessia, Westgate office.

TMN   –  
Kenya KE
Visited: March 2022 Reviewed: Mar 17, 2022

Email TMN  |  35-50 years of age  |  Experience level: 2-5 safaris

Marvelous
5/5

The experience was fantastic. Kibe at the Westgate office was superb.

Kate   –  
Kenya KE
Visited: March 2022 Reviewed: Mar 29, 2022

Email Kate  |  20-35 years of age  |  Experience level: over 5 safaris

Wonderful and Excellent at her Job. Customer service was exactly how i want it❤️
5/5

Being my 4th time she was planning my trips, Sessia exactly how i love my holidays and she didn’t disappoint. I keep choosing bonfire and tagging friends along because you get listened to their vacation prices are pocket friendly.
The holiday was wonderful and peaceful in mind i was travelled with an infant, toddler and big kids

Njogu   –  
Kenya KE
Visited: March 2022 Reviewed: Mar 31, 2022

Email Njogu  |  35-50 years of age  |  Experience level: 2-5 safaris

Bonfire Adventures!! The best thing that happened to both local and international tourism
5/5

We’ve engaged Bonfire Adventures in several of our holidays like Maasai mara and recently Mombasa. Traveling with kids and no complaints whatsoever!
Bonfire keep up the great services.
Dennis arranged everything and it was smooth

Anthony Mwangi   –  
United States US
Visited: June 2022 Reviewed: Jun 23, 2022

Email Anthony Mwangi  |  35-50 years of age  |  Experience level: first safari

Best safari experience!!
5/5

This was our first safari experience at masaai mara. Kibe and our tour guide Sammy were very instrumental into making sure we enjoyed this experience. They were treated us very professional and their depth of knowledge was good to have during our trip to Masaai mara. I would highly recommend booking Bonfire Adventures for future tours.

Nyambura   –  
Kenya KE
Visited: April 2023 Reviewed: Apr 11, 2023

Email Nyambura  |  Experience level: 2-5 safaris

They are simply the best tour company ever. Excellence in their service provision. 100% recommend.
5/5

Bonfire Adventures are truly the best at what they do. 2nd time booking a trip with them and super impressed. They are prompt in their response and provide VIP treatment throughout the entire trip. I just love that they make your experience stress free and the vacations absolutely memorable. Dennis Kibe has been our agent throughout and I’m a happy satisfied vacationer with bonfire Adventures. 100% Highly recommend.

Average User Rating
4.4/5
Rating Breakdown
  • 5 star 144
  • 4 star 14
  • 3 star 2
  • 2 star 7
  • 1 star 25
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Disclaimer

  • All corporate and/or tour info is provided by Bonfire Adventures, not SafariBookings
  • The tours offered by Bonfire Adventures are subject to their terms & conditions