Reviews

Average User Rating
4.4/5

Rating Breakdown
  • 5 star 12
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 17 Reviews
HH   –  
Australia AU
Visited: January 2020 Reviewed: Mar 1, 2020

Email HH  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of HH and not that of SafariBookings.
Terrible, tour cancelled and no money refunded
1/5

I booked a safari with Levi from shika through viator. He proceeded to cancel to the tour and asked me to book directly through himself. 2 weeks from the trip he cancelled the safari claiming that the price he had charged us would not be financially viable for his company. Over the last few months he has made many excuses regarding why a refund has not been provided and eventually not replying to any messages/emails.

Do not book with these guys, there are many other tour groups for safari.

Hamed Rammal   –  
France FR
Visited: November 2019 Reviewed: Nov 10, 2019

Email Hamed Rammal  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

We enjoyed a 2 days safari with Shika. They are well organized starting from the pickup ending by exploring the animals. First day started by a brief description in Zanzibar followed by a Flight to Selous. When arrived to Selous we took our room in the camp. Room was OK. Since we are in the jungle we cannot have more than this confortable room. They we did a village visit and a boat trip Second day was a full day safari for 8 hours. We saw all the animals in the jungle. We had an excellent guide. The food wasn’t so good. A lot of mosquitoes and insects. But again it’s normal for the jungle. The price was a little bit expensive for us but it’s Ok since we have an air transfer. Thank you for this trip

Agnes Williams   –  
United States US
Visited: January 2019 Reviewed: Jan 17, 2019

Email Agnes Williams  |  35-50 years of age  |  Experience level: 2-5 safaris

THE BEST TRIP WITH SHIKA TOURS AND SAFARIS
5/5

This was one of the best Trip in our life, me and my friends did a 8 days Kili Climb with Shika Tours, Manase (the owner) was so kind and he help us with making this trip to be one of the best, He gave us the best information and lots of options to choose from, he also convinced us to book a 3 days Safari to Tarangire , Lake Manara and Ngorongoro after the climb.

The Team from this company is very knowledgeable and with full experience about Kilimanjaro and also the Safari.
Onesmo our mountain guide together with his team of cook and Porters did an amazing job to make sure that we reached at the Top of Kilimanjaro.

The safari was well organized, our driver guide Mr. Fred was a nice guide and he had lots of information about the park and the animals as well, we were promised to see the big five and for sure we did, Manase has a team of dedicated people who work together to make sure that each client gets 100% of what he/she enquired.

I really appreciate the great job they did and recommend this company

Robin Show   –  
United States US
Visited: November 2018 Reviewed: Dec 29, 2018

Email Robin Show  |  50-65 years of age  |  Experience level: over 5 safaris

BEST SERVICES AND VALUE FOR MONEY
5/5

We booked our Kilimanjaro Climb and Safari with Shika Tours and Safaris, everything was well arranged from the first approach to the date Of arrival, Manase the owner of the company came to pick us up from the Airport to the Hotel in Moshi, this guy is a such a wonderful man very helpful and supportive as well, he gave us all the information we wanted for Kili Climb and even convinced as to take a safari after the climb.

The Team was so helpful and very knowledgeable about the country and all the activities they offering.

Our mountain guide and Safari guides both ware so amazing and very knowledgeable as well.

We really recommend Shika Tours and Safaris this is the best Company to choose.

Pablo   –  
Spain ES
Visited: July 2018 Reviewed: Aug 2, 2018

Email Pablo  |  35-50 years of age  |  Experience level: first safari

Perfect
5/5

is a local travel agency. Manase treated us very well, we were very lucky to contact him because the prices of the Spanish agencies were quite higher and he organized us an ascent to Kilimanjaro that was perfect and a small three-day safari through Serengeti and Ngorongoro that was incredible. Gorgeous hotels and wonderful people. A success! If you have a dream to Africa? Then book with Shika Tours and Safaris

Lucas and Theresa   –  
Germany DE
Visited: September 2017 Reviewed: Oct 17, 2017

Email Lucas and Theresa

Amazing 4 day safari!!
5/5

We booked a 4 day safari with shika tours and it was fantastic!
We got a lot of help with the booking and organisation and
everything went fast and easy. Our driver and guide was very
informed about the parks and the nature and could explain us
a lot. We travelled in a group of five together with three tourists
from Japan. On our tour through Tarangire, Ngorongoro and
Serengeti Nationalpark we have seen more animals than we
could ever have imagined!! We can just highly recommend this
safari tour! Thumbs up for shika tours :)

Valentin   –  
Switzerland CH
Visited: October 2016 Reviewed: Nov 16, 2016

Email Valentin  |  35-50 years of age  |  Experience level: first safari

3-day Budget safari
4/5

Booked a 3-day Budget Group Safari (in tents) with Shika based on some online reviews. While we experienced a bumpy start with quite a delay – mostly due to other customers not showing up to the trip – once we were rolling, things went totally fine. We ended up having a private safari after all, the drivers were well-informed and showed us some great animal spots, lots of game, the Big Five and colourful birds. Those three parks – Tarangire, Lake Manyara and Ngorongoro – are just unique places. The nights were spent in a simple but clean, friendly and safe Tent Lodge in Mto Wa Mbu, called Fanaka, with good food. Shika is a small, young, African-owned company that competes with big, mostly Establishment-/American-/European owned travel agencies and while honestly not everything went smooth, after all we had a great experience, got a really great value for our money and the guys are nice and try everything to make you feel good.

Mareike und Daniel   –  
Germany DE
Visited: September 2016 Reviewed: Sep 28, 2016

Email Mareike und Daniel  |  20-35 years of age  |  Experience level: over 5 safaris

Up to the summit of Mt. Meru
4/5

We booked our hiking tour the evening before we started. Nevetheless everything was well prepared, the meals and the service was good and the transfer to and from Mt. Meru appeared without problems. Our guide was very friendly and helped us whereever we needed help.
All in all a good organised trip for a fair price.

Lukas   –  
Switzerland CH
Visited: August 2016 Reviewed: Sep 20, 2016

Email Lukas  |  20-35 years of age  |  Experience level: first safari

Great budget safari
5/5

We booked the safari directly with Shika tours and everything was well organized. They offer a great value for money. We had whole Land Cruiser to ourselves and and the best guide (David) and cook (Damian) we could imagine. David did an awesome job during the game drives and he could tell us a lot about the animals. After the game drives we were looking forward for dinner which was always very delicous.

We started with Tarangire national park followed by Serengeti, Ngorongoro and Lake Manyara and we would do it again in the same order.

Jana   –  
Germany DE
Visited: June 2016 Reviewed: Sep 18, 2016

Email Jana  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Jana and not that of SafariBookings.
Never again ! Very disappointing service !
1/5

We booked a 7 day safari trip with shika tours. The correspondance prior to our arrival via e mail was very good - always received a quick answer. Upon arrival at the airport, we were picked up by the manager and were brought to a hotel - which differed from our initial iternary (no provided dinner, no pool, no info about the change). First day and night were fine, but things started to get complicated next morning, when the manager told us that we have to change the safari car due to a security issue. First we waited about 1 hour at the lodge. To kill some time, they to us to a tourist shop where we waited another 6 hours without getting any information. When the "new" car arrived we only had time to do a small game drive at a different park. Once again our iternary changed all over. We talked to the manager about the mishappening and he offered us a refund of 200$ for lost half day. It turned out that the "new" car had an engine/ignition problem which bothered us the next 5 days (the didnt start several times or broke down during game drive). On our last day, problems with the car got worse and we had a complete breakdown on the way to the airport.
During all the time the manager told us he understands our situation and worships our money. At the airport we finally met the manager again and guess what, he didnt arrive with the promised refund. Again, he asked us to trust him as he will bring the money to our next hotel on sansibar (never happened!!). After contacting ygain, he told us he will transfer the refund money to our german bank account (never happened!!).
By now, we are back for 10 weeks and he doesnt even answer our e mails anymore.

Reply from Premium Safaris Africa
Posted on Sep 19, 2016

Dear Jana

Please accept our sincere apologies for the inconvenience you may have experienced in respect to Service.

At Shika Tours and Safaris, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we narrowed the cause to services to be more better, we have never got a bad review from our previous clients as you can see on our page.

As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by creating company wide training session especially for our Transport Managers and the Driver Guides.

Because of this serious oversight, we are going to provide you with 2 days free Accommodation when you Travel to Tanzania also we will make sure that you get back your refund of USD 200 as promised by our Manager.

We deeply value your relationship with Shika Tours and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us at through my email: safaris@shikatourstz.com

Yours in service,
Dyson Manase

Chief of Operations

Average User Rating
4.4/5
Rating Breakdown
  • 5 star 12
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 2
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