Reviews

Sort By: Date Most Helpful Rating 11-20 of 161 Reviews
Reshma   –  
India IN
Visited: July 2023 Reviewed: Jul 22, 2023

Email Reshma  |  35-50 years of age  |  Experience level: first safari

Very dependable. The food and facilities were of high quality. We were very happy with the service.
5/5

Everything was well arranged and we were taken to facilities that were clean and the food was good. The guide was knowledgeable and pleasant. Thanks for a wonderful experience.

Emma   –  
Ireland IE
Visited: July 2023 Reviewed: Jul 13, 2023

Email Emma  |  35-50 years of age  |  Experience level: first safari

A reliable, trustworthy, friendly, efficient company
5/5

I did the 5 day tour visiting the gorillas, Akagera NP safari and Kilgali. From the initial communication via email to the actual tour everything was just spot on! It really was a trip of a lifetime and I would highly recommend Golden Rwandan Safaris. My driver Claude is such a gentleman, has great knowledge of Rwandan nature and is the best guide! To actually visit the gorillas is such a privilege and the local people are so proud of them!

Raj   –  
India IN
Visited: May 2023 Reviewed: Jun 22, 2023

Email Raj  |  35-50 years of age  |  Experience level: first safari

Day Safari trip
5/5

Excellent service from Golden
great hospitality , punctual , friendly guide, economical , hassle free, knowledgeable and overall 7 star service in a beautiful country

can’t wait to be back

Biana Ohanian   –  
United States US
Visited: May 2023 Reviewed: Jun 13, 2023

Email Biana Ohanian  |  50-65 years of age  |  Experience level: 2-5 safaris

Unique, once-in-a-lifetime experience with the most trustworthy, kind, creative company!!!!!!!!!!!!!
5/5

Frank at Golden Rwanda is an incredible person to work with - everything from planning, communicating, service, and ESPECIALLY reliability/trustworthiness is notch, FIVE STAR quality. He provided guidance when needed and knew anything and everything about all the fun and experiences to have in Rwanda, but also attended to every single thing and idea we wanted as well. He realllllllly worked with us and we were fairly specific with all of the things we wanted to - he handled everything with ease and made everything possible. Jean Claude was our guide and he was PERFECT!!!! Great knowledge, soooo well spoken, and extremely creative and attentive. If we wanted to change the schedule, he gladly did and accommodated any new on-the-whim ideas we had. Frank truly went above and beyond for our family and you can tell when someone is a good person - and Frank is a truly soul-to-Earth good human - he did a lot more for our family than this review will give us space to write. He knew how much we dreamed of seeing the gorrillas and did far more than anyone else ever would to help us on our journey. We consider Jean Claude and Frank family and plan to be back for a Round 2 of Rwanda as soon as we can.

Klaus Cormann   –  
Belgium BE
Visited: June 2023 Reviewed: Jun 12, 2023

Email Klaus Cormann  |  65+ years of age  |  Experience level: over 5 safaris

The company is professionnel, honest, service oriented and up to date in processing!
5/5

Thanks so much for the services, it was beautiful, all the members of our group was enjoyed about the landscape, the animals and the lodge.
Thanks also that you came back to us about the meals and the regulations for the absent person.
This is service orientation!
Thanks also to Claude our driver/guide he spoks in french and english to our "multilanguage" group and it was perfect.
The accommodation at Akagera Lodge and the food there was the best I have seen so far in an African lodge.
Simply great!

Chris, Lara, Gina, Joella, Will   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jun 8, 2023

Email Chris, Lara, Gina, Joella, Will  |  20-35 years of age  |  Experience level: first safari

Fantastic service provided, with an excellent guide at a very good rate
5/5

This was an unbelievable experience and one we won’t ever forget. Comparatively, the price was very reasonable for a one day tour, with a pick up, drop off, breakfast and lunch. The booking experience was straight forward, and all of our questions were answered quickly and with great detail.

Our guide Bosco was incredibly knowledgable, and clearly loved his job. He had perfect timekeeping from beginning to end and communicated with us as soon as he received my number. Bosco kept us all happy, entertained and taught us all so much. He had an answer for every ridiculous question we posed, and got us into the park and back home safely. Bosco was a pleasure to be around, and was considerate of all of our needs and ensured we all took a great memory home. Even though we were entering the dry season, we were able to see so much due to his keen eye. I could list all of the animals, but I don’t think I have enough space!

I’ll just say that booking with this company, and driving with Bosco was the best way to do it, and if I ever choose to go back, I’ll be using this company and requesting Bosco!

Behnam   –  
United States US
Visited: May 2023 Reviewed: May 29, 2023

Email Behnam  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable Chimpanzee, Gorilla and Golden Monkey trekking
5/5

From the first contact inquiring about the trip to when we were dropped off at the airport, Golden Rwanda Safaris and our guide (Jean) did a perfect job of planning and executing everything in the trip with highest standard and enough flexibility to adjust the details based on our requests. Well done! I couldn't have asked for anything better than that!

Ivona Najdenkoska   –  
Netherlands NL
Visited: May 2023 Reviewed: May 25, 2023

Email Ivona Najdenkoska  |  20-35 years of age  |  Experience level: first safari

Great and flawless organization of a remarkable safari experience in Akagera
5/5

Our one-day safari adventure in Akagera National Park was an absolute delight. The combination of stunning landscapes, incredible wildlife encounters, and the expertise of the guides made it an unforgettable experience. I highly recommend this safari trip to anyone seeking an immersive and captivating wildlife adventure in Rwanda. The knowledgeable guides demonstrated a deep understanding of the animals' behaviors and habitats. They provided insightful commentary throughout the journey, enriching our understanding of Rwanda's incredible biodiversity. Also, the professionalism of the safari staff and the whole reservation process were amazing. They responded promptly to our emails, and ensured our safety and comfort at all times, making us feel at ease throughout the entire trip.

S.N   –  
Switzerland CH
Visited: April 2023 Reviewed: May 24, 2023

Email S.N  |  20-35 years of age  |  Experience level: first safari

Sincere
5/5

The tour was well organized. The tour operator was trustful and flexible to adjust to our needs and requests.

Louise   –  
Angola AO
Visited: March 2023 Reviewed: May 24, 2023

Email Louise  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent and super helpful tour operator, amazing experience!
5/5

Golden Rwanda Safaris was super responsive, and so helpful in getting my permit, communicating with the tourism board, helping with payment problems, etc. I very much appreciate their professionality and flexibility. They were easy to work with. Then the experience itself was amazing, so close to beautiful gorillas, and the most beautiful Gorillas!! My driver was amazing, friendly, professional. They were so prepared, brought snacks, rubber boots, and expertise. I highly recommend this experience and Golden Rwanda Safaris.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 7
  • 3 star 0
  • 2 star 0
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