Reviews

Sort By: Date Most Helpful Rating 11-20 of 189 Reviews
Nabeela Nasim   –  
Australia AU
Visited: December 2023 Reviewed: Dec 17, 2023

Email Nabeela Nasim  |  20-35 years of age  |  Experience level: first safari

Excellent service and unique experience
5/5

It was an absolute pleasure to experience the amazing service of The Golden Rwanda Safari. I have booked the 1-day Akagera National Park game drive and was travelling by myself. Starting from the beginning, with booking till the end it was great. All my enquiries were answered promptly and nicely by Frank (the owner). Also, before the game drive, I was provided with all the necessary information and things to carry (rain jacket etc.) This made my trip well prepared.
It was my first time in Africa and I am glad I travelled to Rwanda and experienced the safari with them. My guide was Taufique. If you travel here, make sure to ask for him. It was a pleasure to travel with him. He is very knowledgeable and was always on top in planning. I was able to spot numerous wildlife, more than I could expect. He answered all my questions so nicely. It was also great to learn a lot about Rwandan culture and history from him.
I would 100% recommend Taufique as a guide and Golden Rwanda Travels for any tours and safaris. They have the best customer service!!!

Sara   –  
Denmark DK
Visited: November 2023 Reviewed: Dec 12, 2023

Email Sara  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

I did a 7-day tour of Rwanda and Congo and it was exceptional. I was a solo female traveller and felt completely safe the whole time. I visited the gorillas in Kahuzi Biega National Park (Congo) which was definitely one of the highlights of the entire trip! The vibe in Congo is totally wild so be prepared! :D My guide Freddy and driver Claude were so kind and professional and always made sure I had everything I needed for the day. On days where there were fewer activities, Freddy arranged to drive around Bukavu and the surrounding villages to visit interesting sites because I told him I love being immersed in a new city to see how people live and just soak in the atmosphere. When I headed back to the Rwanda side, Taufique was at the border to pick me up and everything went as smoothly as the first crossing. I got to visit Nyungwe National Park for several activities including tracking chimpanzees (amazing!!), hiking to a waterfall (beautiful!!!), and another hike through one of the most spectacular landscapes I’ve ever seen. My flight home wasn’t until the night after the tour ended so Taufique arranged a day tour of Kigali which was fantastic! The people, hotels, food, the whole thing was fabulous. Highly recommend! Remember proof of Yellow Fever vaccination and mosquito spray :))

Nikolas   –  
Sweden SE
Visited: November 2023 Reviewed: Dec 8, 2023

Email Nikolas  |  20-35 years of age  |  Experience level: first safari

Thoughtful, service minded and a good organiser
5/5

The 6-day trip organised by Golden Rwanda Safaris for me and my father was a great experience to a beautiful country. The schedule, which was "tailor made" to our demands, was well planned for us to experience all the facets of the country, while at the same time allowing for time to fully embrace each different place along the way. In terms of service and hospitality, the offering was sublime, and thanks to our with guide's flexibility and consideration, we were able to visit nice spots for lunch/coffee-breaks/etc. in between the planned activities as well. Finally, our guide was great company, sharing facts and telling stories about the different visits along the way.

Evelyn   –  
Belgium BE
Visited: December 2023 Reviewed: Dec 7, 2023

Email Evelyn  |  35-50 years of age  |  Experience level: 2-5 safaris

Punctual
4/5

We booked a 2-day excursion to Akagera parc for a group of 6 collegues. The booking and information part was very clear and smooth and mailings were answered immediately! We were picked up by our driver Tawfik at our hotel in Kigali and than the adventure could begin! We had a very nice 2 day safari including a sunset boat safari which I would highly recommend! We stayed at Ruzizi tented lodge in the Akagera parc, this is heaven!!! Tawfik was entertaining and careful and was at our service till the last moment. This trip was excellent value for money! Do no longer hesitate . Golden rwanda safaris will make you happy!

Alessandro   –  
Italy IT
Visited: November 2023 Reviewed: Nov 28, 2023

Email Alessandro  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional and well organised
5/5

Our experience with Golden Rwanda Safaris has been very unique. Our guide has been helpful and friendly, guiding us through the tour in an excellent way. I am very satisfied with my experience and I would recommend to anyone!

Philipp   –  
Switzerland CH
Visited: November 2023 Reviewed: Nov 21, 2023

Email Philipp  |  20-35 years of age  |  Experience level: first safari

best tour guides on the planet
5/5

it was a rather spontaneous trip but the tour operator and especially the tour guide who was assigned to me made it a great experience. i really knew they love what they do and care about the animals, environment and their customers so much. very welcoming people, the safari was great even though i missed out on lions and leopards. Got to see a huge herd of giraffes as well as hippos, elefants, and thousands of zebras and impalas though :) 10/10 would do it again

Kurt Tong   –  
United States US
Visited: November 2023 Reviewed: Nov 11, 2023

Email Kurt Tong  |  50-65 years of age  |  Experience level: first safari

Golden Rwanda Safaris was outstanding from A to Z. Every aspect was wonderful.
5/5

We spent three days/nights in Akagera National Park in the lush green of the November wet season. Golden Rwanda Safaris took great care of us from pick up to drop off. The selection of accommodations was fantastic; the Akagera Game Lodge was wonderful and the Karenge Bush Camp was "glamping" of the best kind -- superb food and service all along. Most important, our guide and driver Bosco was kind and knowledgeable and very committed to doing a great job. Because of his good decisions, we saw elephants, giraffe, lions, hippos, impala and an amazing array of birds etc., all just feet away. The night drive is highly recommended -- as long as you don't mind watching lions catch and eat a zebra. The boat tour of Lake Ikema was also a treasured experience, so many birds and scary crocodiles. So much fun and Golden Rwanda Safaris and Bosco made it happen.

Elisa   –  
Italy IT
Visited: November 2023 Reviewed: Nov 10, 2023

Email Elisa  |  20-35 years of age  |  Experience level: first safari

Kind and responsive to our request
5/5

For all of us was the first safari ever and we're more than excited now. Taufique was a wonderful and very kind guide! He showed us the wonders of Akagera Park, stopping each time we asked him in the perfect spots to look at the animals!

The experience was amazing even though it rained at certain times, in fact, thanks to the opening jeep roof we spotted lots of animals: giraffes, elephants, antelopes, baboons, hippos, and thanks to the funny and immersive boat trip option even a crocodile in the lake!

We had just some troubles with the pickup time, cause the jeep broke a few minutes before and the guide was a little bit late, but we forgot immediately this little problem thanks to the amazing and unique experience that Taufique gave us live!

Dr. V Balaji   –  
United States US
Visited: October 2023 Reviewed: Nov 9, 2023

Email Dr. V Balaji  |  50-65 years of age  |  Experience level: 2-5 safaris

Frank and team were everything we hoped a tour operator would be: caring, responsive, honest
5/5

GoldenRwanda were excellent tour operators, as good as we hoped for. Frank and Gad were extremely responsive and communicative by email, always got a response within a few hours. They were able to adapt quickly to our changing plans both before and during the trip. The trip was exactly as promised, no "bait and switch", and given the expense of individual permits, was good value for money. The residences were stellar and top quality even in remote areas, clean and with great hospitality, Our driver Jean-Claude became our friend and family. The cars were very comfortable and we felt completely safe and secure even on poor roads. Our tour covered Kigali and 3 NPs in 3 different corners of Rwanda, Nyungwe, Volcanoes, and Akagera. The encounters with gorillas and chimpanzees we shall remember for the rest of our lives. Our experiences in Kigali, including the genocide memorial, were unforgettable, and Rwanda is a moving tribute to the human spirit and its ability to move beyond unimaginable horror to recover humanity, humility and hospitality. Rwanda is one of the most beautiful places in the world, both visually and spiritually, and noone should miss the opportunity to visit if they can. And for those who do visit, GoldenRwanda will be among the best possible hosts and guides for the trip.

Bronwyn   –  
United Kingdom UK
Visited: October 2023 Reviewed: Nov 6, 2023

Email Bronwyn  |  35-50 years of age  |  Experience level: 2-5 safaris

Great service from start to finish
5/5

Golden Rwanda Safari were great from working with me to modify the tour to fit my interests and time, through to first pick up and drop off at the airport. Jean Claude, my driver guide, was thoughtful and attentive, providing me with useful information throughout our time together. The experiences in Volcanoes National Park were exceptional, as was the accommodation at the 5 Volcanoes. Definitely recommend, and I hope to be able to travel with them myself again soon

Average User Rating
5.0/5
Rating Breakdown
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