Reviews

Sort By: Date Most Helpful Rating 271-280 of 293 Reviews
Andrew   –  
Rwanda RW
Visited: July 2025 Reviewed: Aug 7, 2025

Email Andrew  |  50-65 years of age  |  Experience level: over 5 safaris

Frank is honest and trustworthy.
5/5

I rented a car to go to Akagera and Lake Kivu. I got a fair price and excellent service.

Linda R   –  
United States US
Visited: August 2025 Reviewed: Aug 15, 2025

Email Linda R  |  65+ years of age  |  Experience level: first safari

Beyond our expectations!
5/5

I found Golden Rwanda Safari’s from reading reviews online. After contacting Frank, the owner, I just had a good feeling about this company. He had an initial package that combined Rwanda mountain gorillas with Kenyan safari’s (my dream trip). We planned the 12 day trip and Frank was so patient with me as I customized so many parts of it. We paid for the trip ahead of time to guarantee good hotel rates per Frank’s suggestion. As we got close to the trip, I worried a little if all would go well since no one I knew had used Golden Rwanda Safaris. I could not have been happier. We were met at the airport by our amazing Rwandan guide, Sufiane. He took care of us like we were family. We had beautiful hotel rooms (I think often the best rooms of the hotel) and a very comfortable truck. Sufiane always kept us informed of timing and sights we were seeing. Rwanda is so beautiful and seeing the Mountains Gorilla’s was beyond amazing.
We flew to Kenya and we were met by our Kenyan guide, David. Again, he treated us like family. He is so knowledgeable about the animals and could spot them so quickly. He kept us on track for all our safari’s and since it was just two of us with David, he would tailor the day to what we wanted to see. We had a comfy pop up roof truck that had windows you could easily close (to avoid dust). Our hotels were fantastic and it was hard to leave sometimes. The hospitality in Kenya and Rwanda is wonderful.

The cost of our trip was similar to many other tour companies. We had no added fees, whatsoever, when we were there. The customer service, communication and reliability of Golden Rwanda made this a trip of a lifetime. We were able to have dinner with Frank, which was really a personal touch and unexpected. We saw the Big 5 along with so many other animals and we were up close and personal with many of them. I would not hesitate to use Golden Rwanda Safaris again and I highly recommend them to anyone traveling to East Africa!!

Eric   –  
United States US
Visited: July 2025 Reviewed: Aug 16, 2025

Email Eric  |  50-65 years of age  |  Experience level: over 5 safaris

Golden Rwanda made our trip to Rwanda one of our best trips ever!
5/5

Our family of four (2 parents and 2 kids aged 17 and 21) wanted to go to Rwanda to do gorilla trekking but the more we learned about Rwanda, the more time we wanted to spend in the country. We reached out to Golden Rwanda and they did an excellent job helping me organize what turned out to be a 16 day trip! Communication with Frank (the owner) was excellent and we landed on a trip were we would go to the genocide memorial in Kigali, Nyanza royal palace, Nyungwe National Park (chimpanzee trekking, hiking, and colobus moneys), Lake Kivu (coffee plantation, fruit bats, and relaxation), Volcanoes National Park (2 days gorilla trekking & 1 day golden monkeys), and Akagera National Park (2 days in the south, 3 days in the north). We have traveled quite extensively in and out of Africa and this trip ranks up there with one of the best ones we have done. We were picked up by our guide/driver (Taufique) late at night in Kigali and quickly dropped off a the Governors Residence for a good night's rest (highly recommend this place). We would spend the next 16 days with Taufique in Rwanda. The two days of gorilla trekking were something that had to be reserved well ahead of time (Golden Rwanda did this for us) but everything else in the trip would be discussed the day before. I love this approach of having an outline of a plan but adjusting it along the way depending on the desires of the group. This was something that we have rarely had with a tour guide and it made the trip fantastic!!! We ended up experiencing things that were not in the original plan (such as ziplining in Nyungwe, the fruit bats on Napoleon Island, colobus monkeys in Nyungwe, walking with rhinos in Akagera, coffee plantation on the edge of Mount Kivu) and also eliminated some things that were too much (i.e. an extra day hiking in Volcanoes NP). Taufique was a master of logistics...getting us to where we needed to go, making sure lodging was ready for us, organizing food/coffee stops, and recommending activities along the way. He basically organized everything. Additionally...he was our wildlife guide in Akagera (which is a phenomenal park!!). So...first of all...go to Rwanda for more than gorillas....Nyungwe, Akagera, and Lake Kivu were particularly fantastic. It is an AMAZING country with so much to see and really nice people. Second...GO with Golden Rwanda and have them run the trip for you. It was fantastic and I highly recommend them!

Fanny   –  
Switzerland CH
Visited: August 2025 Reviewed: Sep 4, 2025

Email Fanny  |  35-50 years of age  |  Experience level: 2-5 safaris

A great Discovery of Rwanda thanks to Golden Rwanda Safaris
5/5

Our family of 4 just returned from a one-week discovery of Rwanda and its natural parks. We truly recommend Golden Rwanda Safaris.
- From the beginning, Frank, the owner, was very fast to answer and always gave us good ideas for our trip. The booking and payment was very easy and safe, which made us confident.
- Our guide, Taoufique, was very friendly and fun, very knowledgeable and always trying to give us the best experience. Thanks to him, we discovered so much about Rwanda.
- Rwanda is an amazing country. We didn’t know a lot before, but we were really touched by the history, the people, and the fact that the country is so safe and clean. Everywhere we stayed, the hotels and lodges were very good, with the best rooms and delicious food.
- Of course, the gorilla trekking was the highlight of the trip (really worth it !) but we also enjoyed many other activities, like walking with rhinos in Akagera and doing the zipline in Nyungwe hills.
We had a wonderful time and we would love to come back to Rwanda again with Golden Rwanda Safaris.

Regina   –  
Brazil BR
Visited: September 2025 Reviewed: Sep 20, 2025

Email Regina  |  50-65 years of age  |  Experience level: 2-5 safaris

Perfection from start to finish.
5/5

An excellent guide, perfect hotels, and all the arranged services were delivered as promised.

Tom Fulcher   –  
United States US
Visited: September 2025 Reviewed: Sep 28, 2025

Email Tom Fulcher  |  65+ years of age  |  Experience level: over 5 safaris

Thankful for Golden Rwanda Safaris
5/5

Golden Rwanda went above and beyond to make sure we had a true lifetime adventure. No question or request was too silly. Every detail was handled and they showed us opportunities we did not know existed.

Sachin   –  
Canada CA
Visited: October 2025 Reviewed: Oct 15, 2025

Email Sachin  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing experience, Great service, Would definitely use Frank and Golden Rwanda again
5/5

Frank put together a two day safari for us in Akagera. He was quick to respond, the itinerary was exactly what we wanted and the service was great. His driver was also prompt in calling us, we were kept well informed and he arrived on the minute for the scheduled pick up. Both Frank and his driver Rando Charifu were knowledgeable and well informed. Our safari included a night game drive and a rhino walk along with an overnight stay at the incredible Karenga Bush Camp, which is a beautiful eco lodge, very comfortable, with stunning views and the friendliest staff you can ever meet. The food was of the highest quality. We would definitely use Frank and Golden Rwanda Safaris again.

Ali   –  
Australia AU
Visited: October 2025 Reviewed: Oct 20, 2025

Email Ali  |  35-50 years of age  |  Experience level: first safari

A great tour company
5/5

I had an amazing time in the volcanoes national park with the golden Rwanda company.
I booked the gorillas trek via this company (with a tour of Kigali and a smaller trek to see the golden monkeys included). They took care of the national park permit and the accommodations at the fantastic Five Volcanoes hotel.
Sufiani is a great tour guide. It was great to have a true local with his knowledge and experience to show me around and recommend good places to eat and visit. Sufiani was punctual and very friendly and accommodating and made the whole experience so much more enjoyable.
I will definitely be back in Rwanda and I will definitely book my tours will the Golden Rwanda company, and I will ask if Sufiani is available.

Malek   –  
Singapore SG
Visited: October 2025 Reviewed: Oct 25, 2025

Email Malek  |  35-50 years of age  |  Experience level: first safari

Chill, adaptable, respectful and fun.
5/5

Fantastic experience.

Very comfortable and pleasant.
It is suitable for those who might be less adventurous and prioritise comforts.

Very safe. Very beautiful.

Great vehicle, 7 seats, the roof can be raised to provide a 360 view while still being in the safety of the vehicle. You can still get them even when you are only 2 pax. ENSURE YOU GET THIS VEHICLE.

Sitting in a bus or SUV car does not provide the same viewing pleasure.

Naumy   –  
United Kingdom UK
Visited: October 2025 Reviewed: Oct 25, 2025

Email Naumy  |  35-50 years of age  |  Experience level: first safari

I would not recommend any other tour company and tour guide for Akagera National Park Safari.
5/5

Bagena was my tour guide. He shared all the details a day ahead, though I had made a last minute booking.
He was very punctual, and picked me up at the agreed time. His knowledge about Kigali and the Akagera National Park was extremely good. I was worried that since I was the only one going, the trip journey of 3 hours might be boring or awkward silence. That did not happen at all.
Once we arrived, he provided clear guidance and instructions on what to expect and what are the dos and donts.
Breakfast was delicious and at an amazing location.
Boat trip was superb, saw so many crocodiles and hippos and birds and wildlife that I felt the small fee for the boat trip was alot more worth than what they charged.
Then began the game drive. Bagena's skill showed, as despite driving, he suddenly would notice something far and stop so that we could admire all the amazing animals.
I got to see tons of Zebras, Elephants, Rhinos, Giraffes, Buffalos, Monkeys, Baboons, and you name it. We even saw the lions on a hunch that Bagena had.
All in all, despite the cost, the value was superb and I would come back in a heart beat with other loves ones to show them this amazing place.
Only minor issue was that the top of the jeep was nearly fully open, so that I could stand up straight (I am a tall dude), but it felt it might drop on me, though it never did. Perhaps investing in a slightly more newer vehicles should be considered, or fix some of the hinges that might be creaky.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 279
  • 4 star 13
  • 3 star 1
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Golden Rwanda Safaris , not SafariBookings