Reviews

Sort By: Date Most Helpful 61-70 of 186 Reviews
Anand   –  
Rwanda RW
Visited: February 2022 Reviewed: Mar 7, 2022

Email Anand  |  35-50 years of age  |  Experience level: 2-5 safaris

There service was excellent
5/5

We took 2 jeeps from them and they really provided us a good service. We spotted 2 lions on day 1 within an hour

Ashley   –  
United States US
Visited: December 2019 Reviewed: Dec 31, 2019

Email Ashley  |  20-35 years of age  |  Experience level: 2-5 safaris

Most Trustworthy, Sincere, and Wonderful Company/Guides to Travel with!
5/5

My mom and I booked through Golden Rwanda safaris with Frank. From the moment we booked, to the very end of our trip, everything was seamless. Frank responded to all our emails and questions we had before we got to Rwanda. The price for our trip was the best we had seen anywhere for our length of stay and the activities we wanted to do.
We were warmly welcomed by Frank upon arrival with drinks and taken to our hotel, where everything was taken care of for us. We stayed at some incredible accommodations throughout our 14-night stay. Frank was so flexible in adding things we requested to our itinerary—we were able to add 2 nights in Uganda for gorilla trekking there and community visits and more time in Akagera. We also went to Volcanoes national park for gorilla and golden monkey trekking, spent 3 nights in Nyungwe Forest for chimpanzee trekking and the canopy walk, and 2 nights at Akagera big 5 game park, 2 nights at Lake Kivu, and a few nights in Kigali. Everyplace we stayed and all the activities we did were ready and prepared for us, and Frank provided us with everything we needed. The experiences were incredible- from the gorillas to our Big 5 game drives. Our guides were also very knowledgeable about the history, and the animals on our game drives and trekking activities.
Our guides always went out of their way to get us extra things for our convenience. We were in Rwanda on Christmas and Frank arranged and treated us to an incredible 7-course Christmas dinner at One&Only (super luxury resort) with dancing and performances- it was such a special night! (This was something that was not even in our itinerary). This is just one of the many examples of our guides going above and beyond what was promised!
Frank is such a wonderful host and represents everything good about Rwanda, he truly values providing the best service and experience to his clients, who become like family.
For the Uganda portion of our trip, Frank was not available but provided us with another guide, Isaac, who was also wonderful and tended to our every need. He walked around the village with us all day, for as long as we wanted and ran back to the hotel to get the car when it rained on us. I know I can trust him to provide the best guides.
The vehicles we traveled in were very comfortable and have air conditioning, a fridge for drinks, and lots of room. He also provided us a free WiFi hotspot whenever we asked, and tended to our every request. This experience truly exceeded ALL our expectations!
I would recommend Golden Rwanda Safaris to anyone wanting to visit Rwanda, Uganda, and/or DRC. We will definitely return to book our DRC trip with them!

JAMES TUCKER   –  
United Kingdom UK
Visited: May 2019 Reviewed: May 27, 2019

Email JAMES TUCKER  |  50-65 years of age  |  Experience level: over 5 safaris

A truly African adventure
5/5

We were very fortunate to have picked Golden Rwanda Safaris headed up by Frank. We went on a day safari to Akagera National Park with Frank in his very modern V8 diesel Toyota land cruiser. We picked up a game scout from the main office when we arrived to join us who was very knowledgeable about everything to do with the park. We saw many animals, birds and butterflies. Massive thanks to Frank we very much enjoyed our trip and Rwanda is a remarkable country all round. Now my wife Carol wants to come and live in Rwanda!

Oda Sivertsen Stavrum   –  
Rwanda RW
Visited: March 2022 Reviewed: Mar 14, 2022

Email Oda Sivertsen Stavrum  |  20-35 years of age  |  Experience level: first safari

Professional and service oriented
5/5

The whole experience was very professional, and they made an excellent effort to make sure that we were comfortable and had a good experience at all times. Our guide was very friendly and had a lot knowledge that he shared with us. The experience was in other words very good, and I will recommend Golden Safaris when traveling to Rwanda.

Jaik Willis   –  
United States US
Visited: January 2020 Reviewed: Feb 7, 2020

Email Jaik Willis  |  35-50 years of age  |  Experience level: first safari

What a great trip to Rwanda
5/5

Golden Rwanda was awesome. The operator, Frank, set up the whole 12 day trip and accommodations with only 2 days of notice. There’s no way I could have done all this on my own. The guide they provided, Liza Fabrice, could not have been better. Liza is so friendly and knowledgeable; we had great conversations every day and he was able to translate with ease between Kinyarwandan & English & French flawlessly. Everywhere we went people knew him and his friendships became mine. He was able to explain the ins and outs of Rwanda’s culture and history and present, to name the animals we would see, to explain and give context to what we came across , to give good advice on everything from food safety to shopping to etiquette. He’s also a great driver. And a great guy. He even lent me books on topics we talked about. I mean come on! So awesome.
Another special example, I am a musician and so he was able to connect me with musicians and take me to shows I’d never have found. When I found a famous Congolese musician I wanted lessons with he was able to call them , communicate in French and arrange a meeting. Amazing.
Best of all, when something went wrong, Liza was able to step up and handle the situation immediately, keeping any potential stress off of me, and then Frank & Golden Rwanda went the extra mile to make things even better than they would have been otherwise so that nothing was ever disrupted. That’s the sign of a true professional and a great company.

I’d like to personally thank Frank & Liza Fabrice both and I encourage anyone thinking about travelling to the continent to visit Rwanda & check out Golden Rwanda

S.N   –  
Switzerland CH
Visited: April 2023 Reviewed: May 24, 2023

Email S.N  |  20-35 years of age  |  Experience level: first safari

Sincere
5/5

The tour was well organized. The tour operator was trustful and flexible to adjust to our needs and requests.

Markus   –  
Switzerland CH
Visited: April 2023 Reviewed: May 14, 2023

Email Markus  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing Safari Experience
5/5

We - my wife and I - had an amazing three days safari in the Akagera Park (Rwanda). Our Tour Guide Jean Marie arranged extraordinary encounters with the big five, a lot of birds and other animals and the amzing landscape. His foresight made the trip most comfortable with many insights on culture, nature and history. The boat trip and the night game drive were highligts of our stay. We fully enjoyed the three days and the transfer services from the hotel and to the airport.
We highly recommend the services of Golden Rwanda Safari.

Lara   –  
Germany DE
Visited: May 2023 Reviewed: May 12, 2023

Email Lara  |  20-35 years of age  |  Experience level: over 5 safaris

Golden Rwanda provided an unforgettable experience in a beautiful country!
5/5

We had a great experience with Golden Rwanda. First of all, the communication ahead of the trip (via email) was smooth, quick and efficient. Frank was always very responsive, and provided an experience tailored to our needs. He was able to arrange everything for us on a relatively short notice. Upon arrival in Rwanda, we felt very well taken care of by our guide Joana. Unfortunately, one of our bags did not arrive when we landed, and she made sure that we got it still the following day, before we left Kigali. In that sense, we were barely affected as we then had everything we needed for the rest of the trip, particularly the hikes. Throughout the entire travels, Joana was a great host and always offered flexibility to respond to our needs. Overall, we had an amazing experience in this beautiful country, and we appreciated not only seeing all the breathtaking beauty it has to offer but also learning more about the history and the impressive development that has taken place there in recent years, to which our guide also provided a lot of information. Our favorite part was definitely the Volcano National Park - an unforgettable experience, in particular seeing the mountain gorillas and visiting the Dian Fossy Gorilla Fund (Museum) - a must visit! Another personal highlight was the great food, in particular the soups! :D Rwanda is a top spot for all soup lovers ;) We will definitely be back sooner or later and would highly recommend everyone to visit!

Salimeh   –  
United States US
Visited: May 2023 Reviewed: May 11, 2023

Email Salimeh  |  35-50 years of age  |  Experience level: first safari

Akagera National Park Safari
5/5

I had a great time and the tour guide was an amazing driver and informative person.
We spent the whole day on safari and it was an amazing and unforgettable day for us.
We highly recommend this tour and Golden Rwanda folks were very friendly and efficient in organizing the game trip.

Alexander   –  
Norway NO
Visited: March 2022 Reviewed: Mar 14, 2022

Email Alexander  |  20-35 years of age  |  Experience level: 2-5 safaris

Good communication and well organized tour overall. Very happy
5/5

I’m overall very happy. The guide was very knowledgeable, nice and we always felt like we were in good hands. The tour was well-planned out with a nice breakfast and lunch.
Everything was professional from start to finish and it seemed like everyone did their best to make us happy.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 186
  • 4 star 9
  • 3 star 0
  • 2 star 0
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