Blue Mountain Trekking Safaris

An unforgetable trip in Kenya !

The trip with Blue Mountain was fantastic.
Ann is very responsive and accommodating for the planning, and we had a wonderful week.
All the things that you can imagine are here, and our experienced guide Kabiru has shown and explain us the secrets of the differents places and animals of Kenya.
Thanks for all, and see you next time !

Adaptable and involded in the customer experience

We had an amazing experience with Ann and her team in Kenya. They're very adaptable and her team of guides is involded in their work.
Prices are negotiable at some point but they are very low to begin with !
I recommend !

Very great agency

The safari in Maasai Mara was a wonderful experience and I'm happy that I went with that agency. Firstly they picked us up and dropped us off afterwards in Nairobi wherever we wanted. And I really have to point out that I loved my guides, Brian and Denis. They were not just awesome people, they even gave so much effort to please their guests. Great reccomendation!

Treated like friends, to make the safari a great experience

We met the agent in front of Hilton Hotel and followed him to the office. The team there understood directly what and how we want our Safari and made us the best offer, what beat even the offers from the internet.
Our 3 day camping safari was great, we were lucky and the only guest during that time in the camp, so it turned into a 5* camping...with own cook, campfire with the team and a quite environment.
We were also super lucky, to see a lot of animals, specially all big cats - and super close!
I have done some safaries, but this one was the best value for mobey.
Thanks Ann and the team!

Everything was nicely arranged

The Masai Mara Safari was my first safari in African Continent. The 3 Day safari was full of amusement and pleasure.

The best experience,Lake Naivasha, Masai Mara,Lake Nakuru

I and four friends did five days safari tour of Blue Mountain company in June 2019 and we are really happy with tour guide Julia (queen of jungle) and driver that I forget his name.we saw a lot of different animals( zebras, giraffes,rhinos,lions,hippo,leopard and huge groups of wildebeest) and extraordinary environment.I hope to return to this land once again.

Well the agent Julie was excellent in explaining everything and convince us very good she is excellent in explaining

Excellent value for money

everything was described. We went on the budget tour and standards were better than expected. Food and accomodation were better than expected.
Me and my 10 year old son had a thouroughly excellent and enjoyable time.

Nothing more to be desired

Email communications were prompt, kind, and professional.
Pickup and drop off were as scheduled.
Tour guide, Ben, is very experienced: skillful driving on the muddy roads, spotting the animals, never losing smiles.

It is from the worst customer service ever

Hi All
I was in Kenya with my family and we wanted to do the safari trip in masai mara so we were searching for any tour company doing that then we contacted blue mountain.
From my heart I regret it so much because of many things.
1- We were 4 ( My parents, my brother and me) they told us we will have 2 tents each has 2 beds to stay then we reached there we realized that they were lying and they gave us just one tent of 4 beds then I called them that it was not our agreement so they said we don't have 2 tents as they told us and that is what available but they will give us 2 tents for the second night then for the second night nothing changed as I was expecting and we again stayed in the same tent of 4 beds.
2- We agreed with them that they will give us 3 boxes of water during our safari as one box for each day, In the first day the driver gave us one box and he told me that is all the water for you in the 3 days and I told him but we agreed for 3 boxes not 1 then I called again the office so they said we will give you another box as I was begging from them and it is not my right and I didn't call them they wouldn't give us the second box and they gave us after 3 times calling and after spoiling our vacation just 2 and half boxes not 3 as we agreed.
3- In the third day the driver told us we will not enter the park and we will go after the breakfast direct to Nairobi then I asked him how because we are supposed to enter the park 3 times in 3 days and he told me no then I called again the office ( may be it was the tenth or eleventh time to call them just in 48 hrs) and they told me no you will enter the park then again the driver he told me that we will enter but there is no time as less than 30 minutes in the park and it is nothing of course for the game drive then we didn't of course.
All of that made me so pissed off.
So I went to their office on the next day of the safari and I was talking to them more than 2 hrs and they didn't give me anything even they didn't say sorry for that and the manager of the company told me go away from here you are such a liar !!!!
Imagine they are calling their customers as liars because we were asking for our rights.
I told him I will write about it he told me go away from here and write what you want we don't care ( ZERO CUSTOMER CARE) as they took already their money so they don't care anymore.
I will keep posting that times and times
I don't recommend it to anyone to deal with them