Reviews

Sort By: Date Most Helpful Rating 1,891-1,900 of 1,981 Reviews
Wilma   –  
China CN
Visited: July 2025 Reviewed: Jul 19, 2025

Email Wilma  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Wilma and not that of SafariBookings.
The guide is lazy and less experienced.
2/5

I regret to give him too much tips .I gave him 2000Kes . Later I ask several other teams other groups other friends they join other company’s safari team,they told me they gave their guides less tips ,they only gave there guides 1000 Kes every one person for three days safari ,but their guides lead them find much more animals ——They saw Five Majestic Beasts of the Maasai Mara Grassland . They also saw lots of wild animals cross the sand river during 11:00~12:30 at noon on 17 July. But our guide only find three kind of Five Majestic Beasts. He even didn’t want to bring us to the sand river to wait for the wild beasts crossing the river at the same day . Although I already told him to give us chance and time to wait for the famous and precious crossing . At last at the afternoon he lead us to the sand river after we ask him go there but we saw nothing because the crossing finished already that time. He said several times it’s too far away to go to those crossing points of sand river to wait the crossing .

Reply from Axis Africa Expedition & Safaris
Reply from Axis Africa Expedition & Safaris
Posted on Jul 21, 2025

Dear Wilma, Thank you for taking the time to share your experience with us. We are truly sorry to hear that your safari did not meet your expectations, and we appreciate the opportunity to address your concerns.
July is indeed one of the peak months for the Great Migration in the Masai Mara, and many travelers hope to witness dramatic river crossings during this season. However, even during this period, wildlife sightings, including the iconic crossings, remain natural events, influenced by unpredictable animal behavior and environmental conditions. The crossing is not something that any Safari operator or guide can guarantee. While we understand your desire to witness this iconic moment, sightings vary greatly each day, and even with the best planning, nature follows its own course.
We also wish to highlight that for group joining safaris (like the one you had chosen), our guides do their best to balance the interests of all guests in the vehicle. This means that the guide needs to make choices that suit the whole group, including how much time is spent at each spot. For travelers with particular interests, such as spending extended time at potential crossing sites, we usually recommend a private safari for a more personalized experience and itinerary control.
Regarding tipping, this is an open gesture left entirely to the guest's judgment. We provide general guidance, but the final decision is always yours, and we are sorry to hear you later felt unsure about it.
We have taken note of your concerns about the guide and will follow up with our team accordingly to ensure every guest receives the best possible experience.
Thank you once again for choosing to travel with us, and we hope you will give us another opportunity in the future to deliver a more fulfilling experience.

Sebas   –  
Netherlands NL
Visited: July 2025 Reviewed: Jul 19, 2025

Email Sebas  |  20-35 years of age  |  Experience level: first safari

Amazing safari with Peter in Maasai Mara! Well organised 4-day trip which I highly recommend :)
5/5

We went on 4-day safari trip with Axis. The experience was very relaxed and well organised. The transportation was fast and comfortable. Driver and tour guide Peter was incredible and went above and beyond to explore the wildlife. For the accommodations we went for the luxury package which ensures a 5 star experience for food and rooms. Highly recommended to book with Axis!

Jorge   –  
United Kingdom UK
Visited: July 2025 Reviewed: Jul 19, 2025

Email Jorge  |  20-35 years of age  |  Experience level: first safari

Quick and effectice
5/5

We just finished our Safari in Masai Mara and Lake Nakuru and had a wonderful experience! Unfortunately we were not lucky enough to see the Leopard out of the Big Five, but our guide, Peter Kapino, tried his best to make sure we had a great time and saw as much as we could possibly see. And that's part of the beauty of a safari: you never know what you're going to find.

In terms of communication, Axis African Safaris where always very quick to reply to any questions.

Finally, the only constructive feedback I have is to update the amount of the optional boat trip in Lake Naivasha. We were initially told that it would cost 20 USD pp, however the current price is 30 USD pp. Not enough to ruin our trip in any way, but worth mentioning in order to better manage customer expectations in the future.

Thanks again for Axis Africa Expeditions, especially our guide Peter, for the unforgettable trip!

FAHIM   –  
Malaysia MY
Visited: July 2025 Reviewed: Jul 20, 2025

Email FAHIM  |  20-35 years of age  |  Experience level: first safari

Professional, passionate team—saw both Big Five and Special Five!
5/5

Our experience with Axis Africa Expedition & Safaris was simply unforgettable. From the very beginning, communication was clear, fast, and helpful. They ensured we were fully prepared and understood every part of the tour. The guide was phenomenal — incredibly knowledgeable about wildlife and very friendly, always making sure we were comfortable and engaged.

The highlight of the trip? We saw both the Big Five (lion, leopard, elephant, rhino, and buffalo) and the Special Five (gerenuk, Somali ostrich, Beisa oryx, Grevy’s zebra, and reticulated giraffe)! Truly a once-in-a-lifetime wildlife experience.

The itinerary was well-paced, the vehicle was comfortable and reliable, and the lodges they arranged were clean, scenic, and offered great service. Every part of the trip showed their professionalism and dedication to customer satisfaction.

Overall, it was excellent value for money and a journey we’ll always treasure. Highly recommended for anyone planning a safari in East Africa!

Yb soleh   –  
Malaysia MY
Visited: July 2025 Reviewed: Jul 20, 2025

Email Yb soleh  |  20-35 years of age  |  Experience level: first safari

Tony is a Super best tourguide, very helpful, very sharf, very on time and very funny too
5/5

Tony is a Super best tourguide, very helpful, very sharf, very on time and very funny too.

Tony will fight n find away for u to find all the animal in the game ride. So much fun!

Wendi   –  
United Kingdom UK
Visited: July 2025 Reviewed: Jul 20, 2025

Email Wendi  |  20-35 years of age  |  Experience level: first safari

Responsive and helpful
5/5

My partner and I did a 4 day safari to Masai Mara and Lake Nakuru and had a great time. Our tour guide Peter Kapino was great, he answered all our questions and was very friendly. He tried to accommodate all the passengers in the group, which is not easy when people want to see different things. I must also say that his driving skills were impressive!

We saw 4 out of the big 5 (the leopard was being elusive!) but did see a cheetah and many other animals instead. As a whole, we were v satisfied with the number of animals we saw.

One constructive feedback to Axis Safari is to update the prices of the optional activities in the itinerary, and to note that soft drinks are not included in the lunches and some hotels. It will just help when planning how much cash to bring on the safari.

Overall, thank you Axis Safari and Peter for the memories.

Azraeiazreen   –  
Malaysia MY
Visited: July 2025 Reviewed: Jul 20, 2025

Email Azraeiazreen  |  20-35 years of age  |  Experience level: first safari

the best
5/5

⭐⭐⭐⭐⭐ Excellent Tour Guide – Made Our Trip Unforgettable!

We had the absolute pleasure of having Tony as our tour guide during our recent trip and we couldn’t have asked for a better experience. From the moment we met him, he was warm, welcoming, and incredibly knowledgeable about the city’s rich history, culture, and hidden gems.
he brought every site to life with fascinating stories, historical insights, and even a bit of humor. He also made sure to tailor the tour to our interests, giving us plenty of time at the places we cared about most and offering great recommendations for food and local spots to explore on our own.

Bogdan   –  
Slovenia SI
Visited: July 2025 Reviewed: Jul 20, 2025

Email Bogdan  |  50-65 years of age  |  Experience level: first safari

It was great
5/5

It was a fantastic experiance and aspecialy with driver - guifr guy Roger

Janusz   –  
Poland PL
Visited: July 2025 Reviewed: Jul 20, 2025

Email Janusz  |  35-50 years of age  |  Experience level: 2-5 safaris

Axis helped me choose my safari from the very beginning and responded quickly to my questions.
5/5

The safari was a great success. And thanks to my driver, Ken, I saw all the major animal species living there.

John   –  
Malaysia MY
Visited: July 2025 Reviewed: Jul 21, 2025

Email John  |  20-35 years of age  |  Experience level: first safari

Amazing and fantastic experience, a good operator matter!
5/5

Cynthia from Axis has been incredibly helpful from the very start — always proactive and patient with our needs. And a special thanks to our amazing guide, Peter Ndungu, who has been fantastic throughout: patient, knowledgeable, and making sure we got the best views, photos, and experiences with the animals. Highly recommended — look no further!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,881
  • 4 star 86
  • 3 star 9
  • 2 star 3
  • 1 star 2
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Axis Africa Expedition & Safaris, not SafariBookings
  • The tours offered by Axis Africa Expedition & Safaris are subject to their terms & conditions