THE A TEAM
Axis Africa Expedition & Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2016)
- Member Of:
- KATO & TRA
- Tour Types:
- Mid-range & luxury tours with set start dates and a fixed itinerary
- Destinations:
- Price Range:
- $150 to $1,200 per person per day (USD, excl. int'l flights)
Reviews
EC
Email Elena | 35-50 years of age | Experience level: 2-5 safaris
do not perform scheduled tour
chose by rating, not my first safari. feeling that the comments are paid. instead of 3 promised visits to Maasai Mara. only 1, they got underweight back to the hotel, the guide did not hug anything, pulled from the place so that everyone flew around the cabin. people were stuffed into the car like sardines in a jar.
Email Astrid | 35-50 years of age | Experience level: 2-5 safaris
If you book with Axis Africa, make sure Jeff is NOT your guide
To be clear, it wasn't all bad. The booking went fine, the agent was informative and helpful, the price was right, and the tented camp we stayed in was pleasant. But what you need most on a tour is a tour guide, and Jeff was anything but. He was our driver, and nothing more.
At the beginning of day 1 Jeff told us to ask questions, and generally one would expect those questions to be answered in addition to the guided tour, but what we got was a few, simple words to answer questions, and further questions seemed unwelcome. In what probably amounted to 20+ hours in the vehicle over 3 days, he maybe said a total of 200 words to us. He would stop, point, and say "impala" (or something similar) and then continue once we were finished taking photos. We got no information about the reserve, the animals, or what to expect from the day. Over several meals at the camp we heard all the other groups talking about what great guides they had and that saddened/angered me.
So, my review is simple: If you book with Axis Africa make sure Jeff is NOT your guide.
IL
Email ALON Motzan | 50-65 years of age | Experience level: 2-5 safaris
very nice tour
Good nice trip
This guy doesn't he was good - Lucas to the right position for any event that occur in the Safari.
For improvement – I expect the tour guide to provide more information and be active and proactive, and not just answer questions like a passive tour guide.
The tour guide Rahim is an excellent driver, drives safely, and his main advantage is that he made great efforts to bring us to active and interesting points within the safari. When we reached an interesting and active point, he made sure to take us to an interesting location where you can see a lot of things compared to other vehicles
PH
Email Ruth | 35-50 years of age | Experience level: 2-5 safaris
Axis is okay but driver/guide Rodgers is not
Axis is okay, but make sure Rodgers is not your driver
I was assisted properly during inquiry up to booking, including organizing a pick up of my bag to the airport.thanks to Rita. BUT the game drive and the tour ended up a disaster.
Driver/Guide Rodgers seems to be always in a hurry and not giving options. While it is in itinerary that you should inform,the guide should also ask or atleast brief before the day starts. We were asked about the boat ride, but not the Crescend island. So we ended up doing twice boat and Crescent island. Convenient for the guide as the day finished early.
2nd, in Hells gate, he just dropped us in the gate, pointed the guide and the bike. Even he knew I do not know how to bike and dressed improperly,he said that there's bike for 2. Again, laziness. He should have atleast laid the options. Because cars can go inside the park.
3rd, on the last day, the safari will be cut because there is a protest. We should leave early. But the President of Kenya spoke at night and went in between the 2 parties of protester. The next morning no update from Rodgers. So I told him the President spoke last night. He got wild! Pull the car in Amboseli and did the safari.HE ASSUMED because I told him that, I want to still do the safari. Left the other 2 guest confused too. Created a scenario in Amboseli park. Refused to talk the whole drive. Didnt give me also the packed lunch.
Guides job is to atleast update with developing cases/story, right? And in case the situation got back to normal overnight, it is just fair for paying guest to maximize the day because after all, WE PAID FOR IT!
Axis Safari's value of money is fine. But make sure Rodgers is not the driver
JP
Email hiro | 20-35 years of age | Experience level: first safari
The safari itself was truly wonderful and moving.
I lost my wallet at Ololaimutiek Village, and although it was returned 1–2 hours later, the cash inside (17 USD and 1,000 Kenyan shillings) was missing.
I would have appreciated support and a proper response from the guide and the tour company regarding this issue.
I believe that more attention should be given to advising guests about the safety and management of their valuables during the tour.