Reviews

Sort By: Date Most Helpful Rating 91-100 of 174 Reviews
Amandine   –  
Iceland IS
Visited: February 2025 Reviewed: Mar 7, 2025

Email Amandine  |  35-50 years of age  |  Experience level: first safari

I had a great time
5/5

I booked the 8 days trip, everything went well.
The drivers were good and nice. Especially Okindo Joseph that was my driver for most of my trip but also Joseph.
I liked the variety of species we had the chance to see. The accommodations were good for the price. It would have been nice to know that there was no WiFi in Masai Mara accommodation so I could have told my mom not to worry. We are together with other groups and I was with new people almost every day which was fun, meeting new people.
All companies are doing the same tour so it doesn’t matter too much with whom you book but Bienvenido was good so go for it.

Dominic   –  
Switzerland CH
Visited: February 2025 Reviewed: Mar 6, 2025

Email Dominic  |  20-35 years of age  |  Experience level: 2-5 safaris

Well organized
5/5

We had a fantastic time! The entire safari was well-organized, and we had an amazing guide. We would definitely recommend it!

Giorgia   –  
Italy IT
Visited: February 2025 Reviewed: Mar 2, 2025

Email Giorgia  |  35-50 years of age  |  Experience level: 2-5 safaris

Super!
5/5

Great communication, safari (special thanks to our guides Joseph and Daniel), value for money and attention to client! Kennedy has been super: we forgot our binoculars in a lodge and he quickly organized everything to bring them back to us for free, even if the tour was already finished. 🔝

Arni & Margaret   –  
United States US
Visited: January 2025 Reviewed: Feb 21, 2025

Email Arni & Margaret  |  65+ years of age  |  Experience level: first safari

100%+ satisfied with the trip of a lifetime
5/5

We did the 10 day safari in Kenya and Tanzania. Masai Mara, Lake Nukuru, Amboseli, Serengeti and Ngorongoro Crater. After the first afternoon game drive in which we saw a pride of lions, elephants, Cape buffalo, Giraffes, Zebras etc I said it can't get any better! Boy was I wrong - everyday was better than the last. We saw a black Rhino and baby and 20 minutes later saw the very rare White Rhino. Our Guides/Drivers were all wonderful - Felix, James, Gudson and Dickson (also a fantastic cook!) Kennedi was so helpful in preparing for our trip as well as any issues that came up along the way. Our traveling companions were great. Words can't really describe how much this trip exceeded our expectations and we will recommend Bienvenido to everyone we know.

Nicole   –  
United States US
Visited: December 2024 Reviewed: Feb 8, 2025

Email Nicole  |  50-65 years of age  |  Experience level: first safari

Incredible experience!
5/5

Pick up in Nairobi with drive to Amboseli National Park bordering Tanzania. Enjoyed Nyati Camp and for $20 you can do an early morning hike before your safari with a tour guide and Maasai Warrior. Amboseli National Park has abundant wildlife including Hyenas, Elephants, Cheetahs, Ostriches, Hippos, Jackals and more. Was very pleased with the experience and was worried I would not be able to afford a safari. BIENVENIDO KENYA TOURS did great!

Ben   –  
United Kingdom UK
Visited: September 2024 Reviewed: Oct 1, 2024

Email Ben  |  20-35 years of age  |  Experience level: 2-5 safaris

Bespoke holiday at bargain price. Impeccable service
5/5

I did quite some research upon safari holidays, since they can be quite expensive.

I was impressed at Bienvenido's prices and enormous arrays of safari options. I was enthused by the trip from Nairobi to Mombasa, covering game parks along the way. It saved us needing the hassle of an internal flight.

Communication was excellent, Kennedy was clear and helpful. The trip could be fully customised - a bespoke tour without the crazy price.

I was almost wary of how much cheaper Bienvenido were, compared to the competition. There was no reason for concern. We were picked up by Jed, our star driver. He was absolutely fantastic, all week. We had laughs, good conversation, and he was extremely committed to us getting everything out of the trip that we could. He drove an enormously long day through the Masai Mara, working tirelessly. He dragged every minute out of Nakuru park, getting us back through the gate just before closing. He took us to Lake Naivasha, on the way between Nakuru and Amboseli, which made the day far longer (he then pushed on with the drive, keen for us to see Mount Kilimanjaro before sunset). Jed was a hero for us.

Bienvenido offered us 3 tiers of accommodation. We chose the most basic. I thought that it might be quite primitive, but there was no problem whatsoever. Even with the cheapest option, Bienvenido find you comfortable and pleasant accommodation. It ranged from being a bit limited at Miti Mingi camp in Masai Mara, to an actual hotel in Nakuru, to a lovely big "tent" in Amboseli, to a cute lodge in Tsavo.

The minibus was more comfortable than expected. A Land Cruiser would have been slightly better, but that naturally comes at greater cost. It was the only small element that felt slightly less premium on the tour. However, the minibus is a remarkable off-road vehicle, and a 6 foot person can easily stand up when the roof is lifted for a game drive.

Overall, I cannot recommend Bienvenido highly enough. They are a fairly small company that are completely committed to providing amazing tours. I wish them every success, which would be thoroughly deserved.

Massimo   –  
Italy IT
Visited: August 2024 Reviewed: Aug 9, 2024

Email Massimo  |  65+ years of age  |  Experience level: over 5 safaris

Nice experience
5/5

I went on a safari in the Masai Mara with Bienvenido in the first week of August 2024. It was a great experience with other people inside a minibus adapted for the route in the savannah. I definitely recommend this Kenyan agency

Chris   –  
United States US
Visited: June 2024 Reviewed: Jun 21, 2024

Email Chris

Very professional company and my guide was great!
5/5

The tour was reliable and my guide ensured we saw as much wildlife as possible! It was a great value for my money and less expensive than other tours I saw.

Milena Suarez   –  
Ecuador EC
Visited: May 2024 Reviewed: Jun 8, 2024

Email Milena Suarez  |  20-35 years of age  |  Experience level: first safari

Fast attention
4/5

I discovered the operator online, at first I obviously had doubts, however, Kennedi helped me a lot with all her answers. The transfer was punctual, the Meals (8/10) and spectacular activities.
Thank you very much to the team, I hope to travel with you again soon.

(automatic translation from Spanish)

Laszlo Pa   –  
Hungary HU
Visited: March 2024 Reviewed: Mar 22, 2024

Email Laszlo Pa  |  35-50 years of age  |  Experience level: first safari

The organizational work is done well
5/5

We paid for a 5-day safari, but others in the minibus paid for 7 days. The first 4 days were together and we said that we would not go further to Amboseli National Park. After a frightened look, the driver called and found out that my family was being taken by another car.

We received special help in buying train tickets and getting to the train station.

I hope to see you again!

The national parks are wonderful, they exceeded all my expectations. Fantastic adventure, and we got an extra experience for free: Getting stuck in the mud with a minibus.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 145
  • 4 star 12
  • 3 star 5
  • 2 star 5
  • 1 star 7
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