One of our experienced guide and staffs
Bienvenido Kenya Tours and Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 1992)
- Member Of:
- American Society of Travel Agents
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $80 to $260 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
IT
Email stefano | 20-35 years of age | Experience level: first safari
PERFECT SAFARI
Perfect safari experience. We visited a lot of place in 6 days. The distances in Kenya are very long and you will pass a lot of time for a tranfer by a car between the different park but to be the first time in Kenya was important to visit the highest numbuer of place possible. I also to say that durign our car tranfer we saw the real kenya and a lot of smal characteristic towns
Our guide Ged was very kind e professional
BY
Email Aliaksandr | 35-50 years of age | Experience level: first safari
The magical safari
In August 2023, my wife and I decided to go on safari to Kenya. When planning a trip, we contacted several companies and chose Bienvenido Kenya tours and safaris from all of them. When booking, the company manager always answered our questions in a timely and detailed manner. We chose a 6 day group safari to visit the Maasai Mara, Narusha and Ambosele. We needed to adjust the tour program and return not to Nairobi, but to the border with Tanzania. Company representatives agreed to this without any problems.
The safari was organized at a high level. Driver Paul deserves special thanks. Not only is he a good driver, but he is also an excellent guide. We traveled in a comfortable minibus with all-wheel drive and a pop-up roof. We had no problems passing obstacles in the parks, and on the route between the parks we moved very quickly and comfortably. We were able to see all the big five, getting up close to lions, giraffes and elephants. Paul always chose convenient stops for opportunities to photograph animals. And most importantly, everything was organized in a timely manner and without delays, which is not always the case in Africa.
Despite the fact that the tour was inexpensive, the company Bienvenido kenya tours and safaris booked accommodation for us in good camps and hotels. The food was organized perfectly. There was fresh and tasty food everywhere.
We definitely recommend Bienvenido kenya tours and safaris for safaris.
US
Email Denise | 50-65 years of age | Experience level: first safari
5 Day Adventure
The customer responses when we first contacted Bievenido were fast and informative. We knew exactly what to expect as far as accommodations. they picked us up from our Air BnB and dropped us at our airport at the end. We had excellent guides who found the animals and educated us about them. It was the experience of a lifetime and we highly recommend them to anyone, even families with kids.
DE
Email Sharmila | 35-50 years of age | Experience level: first safari
Once in a lifetime safari experience
We recently did a 7days safari starting from Nairobi covering Maasai Mara 2N- Lake Nakaru 1N- lake Naivasha/Amboseli 2N- Tsavo east 1N with drop off at Diani Mombasa. It was a lifetime experience. Our driver Mutemi was highly experienced and a nice friendly guy. He made sure we had maximum spotting and fun at the same time. We were able to see all the big 5s and a lot more. Our favorite at the end was definitely Masai Mara, it was truly exceptional but the other parks could be better in other times of the year. We went after the rainy season so Amboseli and Tsavo was quite empty. Overall would definitely recommend this company to others, they are reliable, can tailer fit your safari package as per your needs and budget and give you the best experience to take home.
GH
Email Leila | 20-35 years of age | Experience level: 2-5 safaris
Poor management, lack of flexibility but great guide
Before confirming our tour with Bienvenido Kenya Tours and Safaris, I made sure to ask explicitly if the place we were going to stay at was the one I had mentioned, even sending a link for reference. To our surprise, the camp they confirmed via email had nothing to do with the one I had asked about. They offered us another camp for a much higher price. We suggested splitting the additional costs, but they refused.
I don't think they intended to scam us, but their lack of flexibility and taking responsibility for their mistake left a bad taste. However, the two employees we dealt with remained polite, but it was not their call to make things right. I blame the director/CEO who didn't want to discuss the matter at all or take any final accountability despite recognizing their mistake.
On a positive note, Nico, our guide, was fantastic. He knew a lot, was happy to answer questions, and was just a really nice person to spend time with during those two days.
NL
Email Ian | 20-35 years of age | Experience level: 2-5 safaris
Great experience and amazing nature. Communication could be a bit better.
We had a very satisfactory experience during our 8 day tour that included Masaai Mara, Tangarire, Serengeti and Ngorongoro. The safaris were amazing. Although we opted for the budget tour, we were surprised a few times with upgrates in our accomodation. Food will not be a highlight of this trip as it's not usually not very varied.
The guides drove us around the parks and they make a huge effort to show us all the animals. They would always stop if you ask for and wait for you to take pictures. However, they not always provide a lot of information about the animals all the organizational details. They mainly focus on driving and show us the animals.
In general the tour was very well organized and everything worked out, but the communication could be a bit better. Bienvenido mixes a couple of other tour operators, which was not clear to us, so a few times we didn't fully know where to go or who to follow. We also didn't have enough information of the logistics to move around and we had some last minute changes, although we understand that it's not easy to put such a trip together. We have to say though that Kennedy answered all of our emails and messages straight away and was very helpful.
HU
Email Laszlo Pa | 35-50 years of age | Experience level: first safari
The organizational work is done well
We paid for a 5-day safari, but others in the minibus paid for 7 days. The first 4 days were together and we said that we would not go further to Amboseli National Park. After a frightened look, the driver called and found out that my family was being taken by another car.
We received special help in buying train tickets and getting to the train station.
I hope to see you again!
The national parks are wonderful, they exceeded all my expectations. Fantastic adventure, and we got an extra experience for free: Getting stuck in the mud with a minibus.
EE
Email Igor | 50-65 years of age | Experience level: first safari
The best tour operator.
Excellent service, reliable comfortable transport and the most experienced drivers/guides.
Email Domel Grewal | 65+ years of age | Experience level: first safari
Every thing was perfect 👍
Everyone and everything was extremely good
I couldn’t have asked for more 👍🙏
US
Email James | 20-35 years of age | Experience level: first safari
Wonderful tour in Nairobi
From start to finish the tour operators were amazing. Very communicative, flexible, and during the tour they were knowledgeable, friendly, and skilled with navigating the national park. Wonderful experience overall!