Reviews

Sort By: Date Most Helpful Rating 21-30 of 131 Reviews
Peter   –  
Kenya KE
Visited: February 2018 Reviewed: Mar 16, 2018

Email Peter

It was a great experience. Their guidance was awesome
5/5

Just the best.
It makes you proud of your country. It's a magical experience. #magicalKenya

Eddie   –  
United Kingdom UK
Visited: February 2025 Reviewed: Feb 12, 2025

Email Eddie  |  50-65 years of age  |  Experience level: first safari

Helpful friendly knowledgeable staff answered all pre safari questions and the guides are brilliant.
5/5

Bienvenido tours offered us our budget 8 day safari to the Masai Mara, Lake Nakuru, Lake Naivasha and Amboseli National Parks. We saw thousands of animals and numerous species including the big 5. The price was very good and the accommodation was sometimes camps (with heavy duty tents) and sometimes hotels, they were all pretty decent and very safe. The food was good and our guides Moses & Geoffrey were amazing, their knowledge and driving skills were excellent and they had a knack of finding the animals. Before we went we had loads of questions and Kennedy who worked in the office answered them all quickly and efficiently making us feel we were in safe hands. (Thanks Kennedy). Our guides kept us informed regularly and we always knew what we were doing, They absolutely tried their hardest to make our experience amazing and they succeeded with flying colours. (Thanks Moses & Geoffrey). We did everything on the itinerary and more. This was an unforgettable experience of a lifetime and to see Lions, Elephants, Giraffes, Wildebeast, Crocodiles, Hippos, Rhinos, Hyenas, Warthogs Baboons, Cheetahs, Leopards, Ostriches and many many more all at close quarters was stunning. Add in seeing Mt Kilimanjaro as your eating your breakfast then what's not to love. My favourite bit was watching 200 Elephants crossing the road to go and eat. some were only a few metres away but we were always safe. The way they protect the babies as they walk is heart warming. You won't regret this safari I'd advise booking with Bienvenido as soon as you can.

Cody   –  
United States US
Visited: February 2025 Reviewed: Feb 10, 2025

Email Cody  |  20-35 years of age  |  Experience level: 2-5 safaris

Great last minute tour.
5/5

It was a great last minute tour in the Nairobi National Park. Our tour guide John was incredibly knowledgeable, and we got to see an abundance of what we mostly wanted to see there upclose, rhinos.

Fabi   –  
Switzerland CH
Visited: November 2024 Reviewed: Dec 4, 2024

Email Fabi  |  20-35 years of age  |  Experience level: first safari

Everything was really good
5/5

The tour was well organized and the driver was very good. We saw a lot of animals, including of course the big five.
The accommodation was also good. However, you have to be aware that this is a budget option and you can't expect a 5-star hotel. The only negative thing was the boat tour on Lake Naivasha. This was far too expensive and the guide was very bad.

Laura   –  
Estonia EE
Visited: October 2024 Reviewed: Nov 3, 2024

Email Laura  |  35-50 years of age  |  Experience level: first safari

Best family adventure Nairobi - Amboseli - Tsavo East - Diani
5/5

My family explored Amboseli and Tsavo East parks with Bienvenido Kenya Tours in October and we had the best time seeing giraffes, elephants, zebras, lions, and even a cheetah. It was 10 us of travelling and we booked 2 safari jeeps for 4 days taking us from Nairobi to Diani with stays at Sopa Lodge and Voi Wildlife Lodge. Our drivers Daniel and Paul were very kind and knowledgable, and took great care of us.

Akos Zoldhegyi   –  
Hungary HU
Visited: September 2024 Reviewed: Oct 21, 2024

Email Akos Zoldhegyi  |  20-35 years of age  |  Experience level: first safari

Reliable and good tour operator
5/5

We took part in a 3-day Masai Mara Safari and a 1-day Amboseli Safari. I am happy to recommend it. Before the program, they answered all my questions by email with a very short deadline. The safari was fantastic, we saw lots of animals. Our guide was kind and always made sure we saw all the animals possible. It was a fantastic experience.

Tracey   –  
United Kingdom UK
Visited: September 2024 Reviewed: Oct 16, 2024

Email Tracey  |  35-50 years of age  |  Experience level: first safari

Great communications, value for money
5/5

Kennedy was super responsive over email while I was looking at booking. Went with Bienvenido purely based on the pre booking communications. The safari was very well organised, you will be in a group with people who have booked via other providers, so many offer the same tour, after speaking to the other group members Bienvenido were slightly cheaper and Kennedy was way more responsive.

Accommodation is budget, but comfortable, clean and has everything you need. If you're lucky enough to get Stanley as a tour guide you'll have an amazing time, he really did make the tour what it was. Friendly, knowledgeable, funny and super amazing, went out of his way to make sure we had the best time, Stan you rock!!

If you have a suitcase/big backpack, you can leave it at the office in Nairobi, and take a smaller bag, you can either collect on the way back via the office or they will meet you near the airport to drop it off.

Well organised, on time for everything and I don't regret picking them for a second, thank you.

Isabella   –  
Italy IT
Visited: August 2024 Reviewed: Sep 3, 2024

Email Isabella  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari in Kenya - August 2024
4/5

I just finished an incredible 5-day safari in Kenya with the company "Bienvenido Kenya Tours and Safaris" and I wanted to leave my review because I had read them all before leaving, so I hope it can be useful to someone!

We spent the two days exploring Lakes Naivasha and Nakuru, and the next three days in the Masai Mara. The places we visited were truly spectacular and worthy of documentaries. Seeing all the "Big Five" was a breathtaking experience, and the Masai Mara gave us landscapes and encounters with wildlife that we will hardly forget. So in general the lakes are beautiful, but the Masai Mara is absolutely not to be missed.
A special praise goes to our driver, who demonstrated extraordinary skill in driving even on bumpy and dangerous roads. He was friendly, kind and always available, happily accommodating our requests to stay longer to observe certain animals. His punctuality and professionalism made the trip even more enjoyable.

However, it is right to highlight some aspects that could be improved. Low-cost safari organizations, and I mean all companies in general from what I perceived, are very disorganized. We often changed groups and found ourselves having to wait for the time to collect participants from different hotels, which caused delays and an increase in the time spent in the car. Also, on the first day we had to use a private car due to the lack of available seats in the compartments, after waiting two hours at the meeting point, creating a bit of confusion at the beginning... Finally, of lesser importance, it should be considered that in group safaris it is possible to come across different types of people and the group dynamics can influence the general atmosphere.

Despite these small inconveniences, I would do the safari again tomorrow without hesitation. It was a unique and fascinating experience, which I highly recommend to anyone who wants to live an unforgettable adventure in Kenya.

(automatic translation from Italian)

Rodney and Wendy   –  
United States US
Visited: August 2024 Reviewed: Aug 25, 2024

Email Rodney and Wendy  |  50-65 years of age  |  Experience level: first safari

He was knowledgeable, accommodating, punctual and engaging and he navigated the safari well.
5/5

Our experience was fantastic! Communications flowed perfectly from USA to Kenya and back. We chose Bienvenido for the itinerary and the affordability. We have no regrets whatsoever! Our tour operator navigated the safari with skill and precision. His patience allowed us to come home with the most amazing pictures. I would love to do business with Bienvenido again!

Victoria   –  
Argentina AR
Visited: February 2024 Reviewed: Mar 4, 2024

Email Victoria  |  35-50 years of age  |  Experience level: first safari

INCREDIBLE!!!
5/5

Honestly, the company exceeded all our expectations. From the moment we contacted Kennedy everything was simple. It was hard for us to believe that everything happened so easily, and when we arrived at the Masai Mara we realized that we had chosen well. The tents are practical and comfortable even for traveling in large groups. Our guide, Moses, was amazing, always offering explanations, help, and looking for the best places to take photos. He clearly would choose them again and highly recommend.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 106
  • 4 star 12
  • 3 star 4
  • 2 star 4
  • 1 star 5
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