Reviews

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Stan   –  
Malaysia MY
Visited: November 2024 Reviewed: Dec 4, 2024

Email Stan  |  35-50 years of age  |  Experience level: 2-5 safaris

Worth the money
5/5

We booked for budget package so basic accomodations were expected. I think the company has upgraded us one night at Nakuru hotel, which was a great stay. Easy communication and fast response. Jeep condition was excellent, and our driver very experienced. Yes, I'll recommend this company.

Isabella   –  
Italy IT
Visited: August 2024 Reviewed: Sep 3, 2024

Email Isabella  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari in Kenya - August 2024
4/5

I just finished an incredible 5-day safari in Kenya with the company "Bienvenido Kenya Tours and Safaris" and I wanted to leave my review because I had read them all before leaving, so I hope it can be useful to someone!

We spent the two days exploring Lakes Naivasha and Nakuru, and the next three days in the Masai Mara. The places we visited were truly spectacular and worthy of documentaries. Seeing all the "Big Five" was a breathtaking experience, and the Masai Mara gave us landscapes and encounters with wildlife that we will hardly forget. So in general the lakes are beautiful, but the Masai Mara is absolutely not to be missed.
A special praise goes to our driver, who demonstrated extraordinary skill in driving even on bumpy and dangerous roads. He was friendly, kind and always available, happily accommodating our requests to stay longer to observe certain animals. His punctuality and professionalism made the trip even more enjoyable.

However, it is right to highlight some aspects that could be improved. Low-cost safari organizations, and I mean all companies in general from what I perceived, are very disorganized. We often changed groups and found ourselves having to wait for the time to collect participants from different hotels, which caused delays and an increase in the time spent in the car. Also, on the first day we had to use a private car due to the lack of available seats in the compartments, after waiting two hours at the meeting point, creating a bit of confusion at the beginning... Finally, of lesser importance, it should be considered that in group safaris it is possible to come across different types of people and the group dynamics can influence the general atmosphere.

Despite these small inconveniences, I would do the safari again tomorrow without hesitation. It was a unique and fascinating experience, which I highly recommend to anyone who wants to live an unforgettable adventure in Kenya.

(automatic translation from Italian)

Nicolette   –  
United States US
Visited: July 2024 Reviewed: Jul 9, 2024

Email Nicolette  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Nicolette and not that of SafariBookings.
Bumpy start but great execution
3/5

The trip started as planned. I received help straightening out my flight and required documents for 30 dollars a person. The transfer ride was on time but cost 15 dollars coming from a few minutes outside of Nairobi (a rip off). When we arrived at the bus, it was filled completely and somewhat squished but as expected. Before leaving, the tour group notified me that I had an unpaid balance and when going to pay my 75 dollar balance (flight help for two people and a transfer fee), I was told that I owed an additional 50 dollars because they forgot to add a surcharge on the credit card I originally paid with. Arguing over this delayed the start of the trip by about an hour and left everyone frustrated. After leaving, everything was smooth again. The guide was friendly, made sure we were comfortable and had everything we needed. We stopped for self serve lunch at restaurants and were provided food but not drinks. When arriving at the park everyone’s passports were collected and taken out of sight for over ten minutes for check in. That was alarming, but worked out. Our tented cabin was double layered and did surprisingly very well keeping out bugs and rain. The room had a full sized bed and a twin bed, both canopy styled with netting to also keep out bugs. We had a bathroom with a flushing toilet, but the shower nozzle didn’t work. Also coming during a rainy season meant black outs and inconsistent WiFi access. Our things seemed to be left untouched when leaving for the safari run. The guide was enthusiastic and dedicated to finding all the interesting scenes. He made sure to get as close as possible and made sure we had the best angle to see everything and get good pictures. He gave brief synopses on the animals and answered all our questions. He was a fantastic driver and knew his way around the park and how to get through the muddy patches without getting stuck. I would definitely go again but I would pack tons of my own snacks and liquids, and I would pay for everything in cash and refuse any additional services.

Victoria   –  
Argentina AR
Visited: February 2024 Reviewed: Mar 4, 2024

Email Victoria  |  35-50 years of age  |  Experience level: first safari

INCREDIBLE!!!
5/5

Honestly, the company exceeded all our expectations. From the moment we contacted Kennedy everything was simple. It was hard for us to believe that everything happened so easily, and when we arrived at the Masai Mara we realized that we had chosen well. The tents are practical and comfortable even for traveling in large groups. Our guide, Moses, was amazing, always offering explanations, help, and looking for the best places to take photos. He clearly would choose them again and highly recommend.

Kasia   –  
Poland PL
Visited: July 2022 Reviewed: Aug 16, 2022

Email Kasia

6 day overwhelming safari!!!
5/5

We loved the 6 day trip with our guide Maxwel, the ride and the nature

Gabriela   –  
Poland PL
Visited: February 2022 Reviewed: Jun 16, 2022

Email Gabriela  |  20-35 years of age  |  Experience level: first safari

professional and passionate abou animals
5/5

We visited 3 parks and it was totally worth it. We have chosen a budget version with tents and I can imagine any other way - tents were well equipped with toilets. At night we were hearing wild animals in parks. We have seen lots of animals. The best park was Maasai Mara because of of-road. Totally recommend it!

Morgan   –  
United States US
Visited: April 2022 Reviewed: Jun 15, 2022

Email Morgan  |  20-35 years of age  |  Experience level: first safari

Bienvendio was organized and provided a great safari experience!
5/5

We booked a 3-day tour with pick up in Nairobi and drop-off in Mombasa. We visited Amboseli and Tsavo National Parks. The communication before we booked was very organized and quick. Our driver was very knowledgeable about parks and animals which made the safaris very enjoyable. We would definitely recommend/do again if we come back to Kenya!

Florian   –  
Germany DE
Visited: February 2020 Reviewed: Feb 26, 2020

Email Florian  |  35-50 years of age  |  Experience level: 2-5 safaris

Safari to Aberdares, Samburu and Ol'Pejeta
5/5

After my first Safari I decided to go a little of the normal path and visit the area around Mount Kenja.

As the last time, communication and booking was fast and without problems. Requests for changes in the Itinerary were immediately acted upon.

The driver again was reliable, even though the car itself had minor technical difficulties. The lodges were spectacular, the parks and the wildlife were diverse and stunning.

Florian   –  
Germany DE
Visited: November 2019 Reviewed: Dec 10, 2019

Email Florian  |  35-50 years of age  |  Experience level: first safari

Private Safari to Amboseli and Tsavo
5/5

Organization of the trip was perfect, I was very pleased with the e-mail contact, availability and overall organization. The agreed Itinerary was kept to 100%, the pricing was very reasonable.

The driver/guide (Daniel) did a very good job even though conditions were sometimes difficult because of the rain. For me he was explaining just enough while at the same time giving me time to enjoy for myself. I always felt safe in the car and think I saw the most I could. The car itself was well maintained and comfortable.

The accomodation in Amboseli was very basic, while still clean and adequate (maybe I would choose an accomodation inside the park next time). The Tsavo accommodations were both amazing (Voi Safari Lodge and Ngulia Safari Lodge).

Due to the time of year, the parks presented on their greenest site, even though spotting animals was more difficult. I did nevertheless see most of the "trademark" animals and was very happy with that.

Overall, I would definitely recommend a Safari with Bienvenido.

Fabiana   –  
United States US
Visited: August 2019 Reviewed: Oct 26, 2019

Email Fabiana  |  35-50 years of age  |  Experience level: over 5 safaris

3 days maasai mara with Bienvenido kenya safari
5/5

I contact many company in kenya but i chose this company because their rates were within my budget and they were very fast to reply to my emails.I recommend this company to any one travelling to kenya

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 90
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 5
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