Reviews

Sort By: Date Most Helpful Rating 11-20 of 63 Reviews
Liam, Karine and Kiera   –  
France FR
Visited: August 2022 Reviewed: Sep 7, 2022

Email Liam, Karine and Kiera  |  50-65 years of age  |  Experience level: 2-5 safaris

Great balance of beach and wildlife
5/5

Did a two week tour which comprised a couple of days on the beach in Zanzibar, a week in game lodges and five days back on the beach in Zanzibar. I thought the service was great, the staff were all friendly, food was very nice and all of the hotels we stayed at on the tour were of a high standard. I thought the value for money was excellent.

Tarek Zahran   –  
Egypt EG
Visited: August 2022 Reviewed: Aug 30, 2022

Email Tarek Zahran  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional people
5/5

They are very professional starting with the first contact requesting a program that fits our schedule and budget .
And they took care of every thing
Starting with the driver who picked us up from the airport .
To our driver and guide through out the entire game drives
The guy did a great job ask for patric
And anouk from paradise and wilderness
She knew what we wanted and she acted upon
Thank you guys for making this trip an unforgettable one And actually thinking of doing it again this year

Erasmo   –  
Netherlands NL
Visited: August 2022 Reviewed: Aug 23, 2022

Email Erasmo  |  50-65 years of age  |  Experience level: over 5 safaris

A fantastic experience!
5/5

The trip we booked turned out to be an amazing experience that we will never forget. Everything was perfectly arranged and the tented camp was so beautiful and the food was very tasty. The Serengeti is one of the most beautiful places in the world. Many thanks to Anouk Arts from Paradise & Wilderness who prepared the whole trip for us perfectly. Also many thanks to our driver Benson Isack Kamoga who was able to tell us a lot about the animals and wildlife. Highly recommended for anyone going to the Serengeti to book this driver. The price ratio is very good. We got more than we expected. Good price for a lot of beautiful things and everything very well arranged. We will definitely book again at Paradise & Wilderness! Thank you for this wonderful experience!

Diogo Oliveira   –  
Brazil BR
Visited: August 2022 Reviewed: Aug 22, 2022

Email Diogo Oliveira  |  20-35 years of age  |  Experience level: 2-5 safaris

Peter the best guide!
5/5

The safari with Paradise & Wilderness was awesome in everything! Peter is a very professinal guide and with a lot of knowledge about the animals and the parks. I just recommend the company and the guide.

Helene and Stefan   –  
Switzerland CH
Visited: July 2022 Reviewed: Aug 16, 2022

Email Helene and Stefan  |  50-65 years of age  |  Experience level: first safari

amazing, unforgettable, wonderful
5/5

We booked a 6-day drive & fly back safari Serengti.
Everything we received during these days was absolutely excellent.
We were very surprised about the tented camps, they were very clean, and for tents very luxurious in our eyes. The staff very friendly, accommodating and helpful.
For us it was the best trip we ever had! Many thanks to Patrick (driver), Prosper, our German guide and Lisa from the Paradise & Wilderness office. We can more than recommend Paradise & Wilderness. Price & performance are excellent.




Carine   –  
Netherlands NL
Visited: July 2022 Reviewed: Aug 15, 2022

Email Carine  |  50-65 years of age  |  Experience level: 2-5 safaris

Everything well arranged. Customize your trip. The logical route has been well thought out.
5/5

Travel is well arranged. Compared to other providers, the price-quality ratio is excellent. A private trip offers more possibilities to discuss the daily schedule with the driver. Overnight stays were very good. We slept in accommodations of Paradise and Wilderness itself. Staff super friendly and thoughtful. No problem to arrange breakfast for early departures. We look back on a very special holiday with very beautiful experiences and special memories. Our advice: Book an unforgettable holiday at Paradise and Wilderness.

Sara   –  
Belgium BE
Visited: July 2022 Reviewed: Aug 3, 2022

Email Sara  |  50-65 years of age  |  Experience level: first safari

Experienced, customer friendly and flexible travel agency with a professional and helpful staff.
5/5

In 2019 I booked our Tanzania/zanzibar holiday with Paradise & Wilderness on the occasion of our 20 years marriage. P&W proposed us an excellent program. First a few days of relaxing at Zanzibar, then the known safaris at Tanzania and finally a few more days of enjoy at Zanzibar. Due to Covid-19, we had to delay this trip twice. P&W was very flexible and rebooked the trip for 2021, and rebooked again for 2022, every time with the same professionality and friendliness. So finally, we started our trip the 12the of july 2022 with my family of 7 persons (5 children between 17 and 21, my husband and I). We had the time of our life! We arrived at Zanzibar in Reef and Beach Resort and were welcomed by Petra. A beautiful residence in the ocean view bungalows, well maintained with a nice pool. We enjoyed a snorkelingtrip, the spicetour and visited the villages with scooters. Also the spa is to recommend! Thereafter we flew to Arusha and stayed in our first tent camp at Lake Manyara. We were amazed by the size and equipment of those lodges. The manager, Michael, is very friendly and thoughtful, nice man. This basecamp is well equipped with a pool and bar, table tennis, billiards, spa, ... The restaurant, with view on Lake Manyara is very beautiful and serves very nice food (especially breakfast, mmm). Here we met our driver, Justin, who will be our guide for the next five days. In the typical Toyota Jeep we experienced 4 complete safaris at Tanguire NP, Lake Manyara NP, Ngorogor NP and Serengeti NP. And yes, we spotted the big 5!!! :-) Justin learned us a lot about the fauna and flora of Tanzania, he also learned us Swahili: Jambo! It was a perfect match. In the meantime we moved to an other basecamp in the Serengeti, at Ikoma. There, Alex, a very calm and skilled manager, received us after an exhausting safari trip, the lodges there were even more beautiful. The location, in the middle of the Serengeti, was overwhelming! The equipment of the camp was more basic (but sufficient), but we didn't expect more in the middel of this magnificent 'nowhere'. The staff was amazing. On the birthday of my husband they provided a birthday cake and surprised us with the Jambosong (and dance) with the whole staff, including Alex. Finally we flew from the Serengeti straight to Zanzibar to enjoy the island and his beauty. This time we stayed at Paradise Beach Resort, nice place, very green and wide. Séléna is the best guest relation manager, we could ask her anything, very helpful. We relaxed at the beach, near the pool, at the bar (excellent cocktails) and enjoyed the warm weather. In the meantime the children were amused by the animation team: wateraerobics, waterpolo, beachvolleybal, beach parties, ... At the restaurant, a very large range of dishes at the buffet: meat, fish, vegetables (cold/warm), fruit, desserts, life cooking (morning, noon, evening), for everyone his favourite meal.
In short, we had an unforgettable holiday. We're glad we booked the trip with this professional tour operator. Melanie, headquarter, is an excellent hostess, who cared for us and outlined this trip from a to z for us. Thank you very much! Our batteries are reloaded!

Mark   –  
United States US
Visited: July 2022 Reviewed: Jul 31, 2022

Email Mark

Edward was great
5/5

Our guide was fantastic and great value for money. Thank you!

Eman   –  
Kuwait KW
Visited: July 2022 Reviewed: Jul 23, 2022

Email Eman  |  20-35 years of age

Horrible Hosting Experience
1/5

If there was a negative one rating, that is what I would give. All of the accommodations except for Reef and Beach were filthy and smelled terrible. The lunches were packed around 7am every morning and left to sit in the sun on the passenger seat until lunch time. We stayed in Arusha for 3 nights. On the first night, the water kept cutting off . On the second, large ants spread all over the bathroom floor and on the third, there was no hot water in the tent. The agreed -upon payment method was changed last minute. We were initially told that we can pay upon arrival however, about 2 weeks before our departure we were told to pay nearly half the amount.
Each time we had a domestic flight we had to practically beg for the tickets to be sent. Even though when the payment method was changed the excuse was that they needed to book our flights in advance.
On our flight from Arusha to Zanzibar, they sent us one ticket and sent our guide another(different Airline). We were extremely confused. Poor poor management. There is no emergency contact number or personal. We arrived at about 5:30am . It was dark in Zanzibar and our pick up was a bit late . He arrived without a sign , a uniform or anything that indicated that he was from Paradise and Wilderness( not even a sticker on his bus). We quite reluctantly got into the bus and were taken to a hotel in Stone Town. We were told we would have to wait until check in time i.e.2pm. which was completely ridiculous because management had our flight details and knew we would be arriving earlier. I tried contacting them via WhatsApp. When they responded, all they had to say was "Kindly be informed that normally check in is 2pm, if you request early check in is subject to availability and we charge 15 USD per room" (copied from WhatsApp) . We were willing to pay that amount but there weren't any available rooms. We ended up having to wait for an extra 6 hours to get our room (which smelled like bowel). They later apologized and offered a complimentary massage but this was not nearly enough. By the time our Safari was over , we were fed up and we decided to leave early. Our original booking accounted for 3 nights in Reef and Beach but we only stayed for 1(we were not refunded). We arrived at Reef and Beach around 8pm and left at 7:30am which brought our trip to an end. HORRIBLE HOSTING EXPERIENCE

Jeremy   –  
United States US
Visited: July 2022 Reviewed: Jul 22, 2022

Email Jeremy  |  50-65 years of age  |  Experience level: first safari

Very attentive customer service that customized our safari to our wishes and desires.
5/5

We were very pleased with the overall service, responsiveness and professionalism of Safari bookings. Through various emails, our tour operator listened to our wishes and was very flexible in working with us to customize our safari. We did a six-day, fly-back trip in Tanzania and saw amazing wildlife and several different locations--Tarangire National Park, Ngorongoro Crater and the Central Serengeti. Our guide was simply awesome--informative, attentive and very professional. From A to Z, this was a class operation and I would highly recommend using them to our friends and family.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 57
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 1
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