Arkman's Safari Drivers Heading to Maasai Mara
Arkman Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2004)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $80 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
TR
Email Dawn | 50-65 years of age | Experience level: first safari
Fantastic guide
The safari was amazing and the guide could not be faltered however we also booked a balloon ride with Arkman and they suggested the dollars we gave them ( from the UK ) were fake. Hence asking for additional funds . This resulted in us missing the ballon ride experience. The dollar’s we paid with were not fake ( but had been replaced with fake dollars produced in Kenya) hence I would not trust booking with this company . This was a scam !
Reply from Arkman Safaris
Posted on Aug 1, 2023Hi Dawn,
We would like to again apologize for the inconvenience caused during your safari experience.
But unfortunately the bills that were given to us were indeed fake bills after verification. It is unethical for us to replace customer's paid money with fake currency, that's not something that we will do. We understand the frustration from your end, but it also may have been a mash-up when you originally exchanged the US dollars in your home country.
Again, we apologize for the problems caused, and will improvise our payment processes to avoid such issues in future.
Arkman Safaris
ES
Email Juan Carlos | 35-50 years of age | Experience level: first safari
Don´t believe the prices. It´s a Claim
I asked for a tour in Safari Bookings and elevated the price more than a 100%. Don´t believe the pices you see
Reply from Arkman Safaris
Posted on Aug 1, 2023Dear Juan,
Apologies for any inconvenience caused during this quoting process.
But please could you provide more details about the 100% price elevation? Please leave us a message or email us at sales@arkmansafaris.co.ke
Thank you,
Arkman Safaris
JP
Email YUKO | 35-50 years of age | Experience level: first safari
Payment was very unconvinient
Guide and operator who take us to the safari actually was very friendly and excellent.
But conductor who manage our trip from Arkman Africa was problematic person.
I wished to pay VISA card, but he did not understand what I wanted to do and we waste time a half day. In addition, the day of the trip, he did not come despite he said he also will come to make sure the attendants. And he did not communicate the guide who will attend actually in the trip. We loss one our or more to make sure who will attend.
Reply from Arkman Safaris
Posted on Aug 1, 2023Dear Yuko,
Apologies for the inconvenience caused during your trip.
After this incident, we have created our own Paypal account to receive future payments via VISA card. We have also provided training to our operators to ensure such miscommunication will not occur in the future.
Thank you for your patience, and we wish for you to visit East Africa again in the future.
- Arkman Safaris
Arkman Africa is company that has given us good service, cheaper and better package with good caring
We had been to Maasai Mara with Arkman Africa, where by we were picked always on time, had been booked in good hotels, they fulfilled whatever was agreed mutually and we have nothing to complain.
Intact, we are thankful for their good services and reasonable prices.It was great pleasure booking Arkman Africa and enjoying our tour without any problems.
Arkman keep it up!
Email Sanjana Sharma | under20 years of age | Experience level: over 5 safaris
Epitome of hospitality and luxury
Excellent service with reasonable rates, comfortable hotels with a great tour guide
US
Email Bill | 20-35 years of age | Experience level: 2-5 safaris
Very organized in the schedule, was able to experience the native culture of Kenya
The hotel was just what we expected, a very comfortable stay. A little discomfortable in the ride, but the lion was worth the ride .
Email Antonio | 35-50 years of age | Experience level: 2-5 safaris
warm reception and good facilities
The entire journey was pleasant, and it seemed that they listened to our requests. The stuff demonstrated their professionalism. They should try to keep the standard when I book them next time!
DE
Email Dominik | 20-35 years of age | Experience level: over 5 safaris
Great tour operator
We did a 4D/3N Masai Mara Safari with Arkman in September 2023 and had a great time!
The safari itself was great. We had a knowledgable driver and the car (safari van) was very good for dry season. The accomodation (Rhino Tourist Camp) was very good, serving excellent food 3x a day. Communication with Jacinta before the safari was quick and clear regarding price, itinerary and inclusions.
What we further liked was that they asked for detailed feedback after our safari to get aware of any things they can improve, so one minor issue we had on the last day should not happen in future safaris.
Also, in contrast to one older post suggesting that Arkman is a fraudulent company dealing with false USD, there was no problem in paying the outstanding amount cash in USD. Based on our experience, Arkman is a fully trustful tour operator, the problem in the older post might have been a problem on clients site only (paying with false USD).
CA
Email Peter | 20-35 years of age | Experience level: first safari
Professional, attentive to details, and helpful.
My family had a fantastic Safari with Arkman Safaris. We toured Nakuru, Maasai Mara, and the Aberdare national parks. It was a pleasant experience from the planning of the trip to the actual trip itself; our coordinator Jacinta was very communicative and responded quickly to our questions, and our driver-guide Mwangi was an extremely knowledgable, as well as polite and helpful throughout the entire journey.
Would say that Arkman's pricing is definitely comparable to the other operators on this site. But I must emphasize that their service is excellent, and they planned an unforgettable trip for my family. Highly recommend booking with them!
US
Email Gary Geraths | 50-65 years of age | Experience level: first safari
Superb problem solver & tour operator!
This was our first safari and Juanita of Arkman helped us through so many paperwork hurtles and roadblocks throughout the trip from beginning to end. She was amazing. This was important because without that help we might never had made it on time without her assistant. As to the safari Arkmans tour we saw a wide variety of Kenyan animals, places, landscapes with a solid guide and very nice hotels and tent cabins. Arkman actually helped us arrange a 7 day visit to the Indian Ocean at a beautiful and reasonably priced resort. Once again Juanita met us at the airport and arranged COVID tests and escort to the airport and home. Had a marvelous time and we will certainly arrange things with Juanita when we return next year
Reply from Arkman Safaris
Posted on Aug 1, 2023Thank you for the kind words Gary - and awesome photos! Glad you had a great experience.