Reviews

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Jose   –  
United States US
Visited: June 2026 Reviewed: Oct 10, 2026

Email Jose  |  35-50 years of age  |  Experience level: first safari

Big Five on day two, a Mara balloon ride, a surprise upgrade and two fantastic guides
5/5

From our first enquiry, Shanjoy’s communication was excellent. Rodah and Beth responded almost instantly, answered every question and accommodated all of my suggestions. My wife and I customized both the itinerary and the accommodations, and they happily reworked the plan to suit us, swapping a long drive for a lake day with a boat trip at Naivasha. They also sent clear visa, insurance and border guidance well before we left, and Beth and the team kept checking in on us throughout the trip to make sure everything was going well. The Kenya to Tanzania handover at the Isibania border was smooth. My wife and I cleared customs, switched vehicles and met our new guide with no hassle.

We booked in early May for a mid-June trip, which was fairly last minute for peak season. One of the lodges didn’t honor our reservation, but Shanjoy handled it well. They kept us informed and offered a lodge in the same or a better category. In the Masai Mara they went further and upgraded my wife and me to Mara Plains Camp, with a better room and a tent right next to the river with a fantastic view. It was one of our favorites of the whole trip.

The wildlife was incredible. My wife and I saw the Big Five on our second day, and we had an unforgettable hot-air balloon safari followed by champagne and a bush breakfast.

One of the biggest highlights was our guide in Kenya, Steve. His knowledge, dedication and genuine passion for wildlife made an enormous difference. Spotting animals on safari is one thing, but having a guide who knows where to find them and goes the extra mile to get you the best possible view is something special. Thanks to him, my wife and I saw rhinos multiple times, and his dedication to finding the animals you want to see is amazing. We usually started our game drives early in the morning, with lunch packed by the lodge, and stayed in the park until sunset. My only regret is that we didn’t spend more time enjoying the beautiful lodges and camps, so if you can, plan a little downtime.

Hasan, our guide in Tanzania, was just as good. He knew the Serengeti and Ngorongoro Crater very well, brought plenty of energy, and listened closely to what we wanted to see. When my wife and I wanted to see the migration, he worked out where the herds were and drove us there, even though it was about three hours away. That kind of effort is what made the experience unforgettable.


Thank you to the entire Shanjoy team, and especially Steve and Hasan, for an incredible experience! My wife and I came away with amazing memories, wonderful photographs and a greater appreciation for the beauty of Africa. This safari exceeded our expectations, and we would absolutely recommend it!

Jaspa   –  
United Kingdom UK
Visited: October 2026 Reviewed: Oct 12, 2026

Email Jaspa  |  20-35 years of age  |  Experience level: 2-5 safaris

An unforgettable Maasai Mara safari with an exceptional guide, Rio!
5/5

We had a fantastic experience exploring the Maasai Mara with Shanjoy Tours and Safaris. Our guide, Rio, was incredibly knowledgeable about the wildlife, always happy to answer our questions and share interesting insights. We saw an amazing variety of animals, including lions, elephants, giraffes and even a leopard, which was a real highlight!

The safari was well organised from start to finish, and Rio was friendly, professional and great company throughout. His wildlife knowledge and multilingual abilities were particularly impressive. Would highly recommend Shanjoy Tours and Safaris!

Louise   –  
United Kingdom UK
Visited: October 2026 Reviewed: Oct 18, 2026

Email Louise  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing safari experience
5/5

We’ve just come back from a wonderful 9 days in Kenya. Diana was incredibly helpful through the organisation phase, not only planning us a fantastic 5 day safari covering 3 different Kenyan parks but also organising a Mt Kenya Hike for us beforehand and joining the two phases of holiday up seamlessly with the different guides.

Our guide for the safari was Derrick, who had exceptional knowledge about the local areas and all of the wildlife, and whom we really enjoyed sharing the experience with thanks to his great company, humour and insights.

All in all we had an absolutely fantastic trip and can’t recommend Shanjoy highly enough! Thank you!

Ariany   –  
Costa Rica CR
Visited: October 2026 Reviewed: Oct 19, 2026

Email Ariany  |  35-50 years of age  |  Experience level: first safari

An unforgettable safari, thanks to Río—the best guide we could have had.
5/5

Our safari experience was absolutely extraordinary, and a huge part of that is thanks to our guide, Río. From the very first moment, he demonstrated exceptional professionalism, commitment, and dedication.

Because of his expertise and knowledge, we had the incredible opportunity to see Africa’s "Big Five"—fulfilling one of our greatest dreams for this trip.

But what truly made the difference was his character. Río was always attentive to our comfort, safety, and needs; he took care of every detail and ensured that we enjoyed every single moment to the fullest.

His kindness, patience, and passion for his work turned our safari into an unforgettable experience.

We couldn’t have asked for a better guide. We’re taking home wonderful memories and a deep sense of gratitude toward Río. We recommend him 100%! Without a doubt, this was one of the best parts of our African adventure.

(automatic translation from Spanish)

Average User Rating
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