Reviews

Sort By: Date Most Helpful Rating 21-30 of 225 Reviews
Flora   –  
Turkey TR
Visited: August 2024 Reviewed: Aug 18, 2024

Email Flora  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent team building
5/5

We were a group of 60 pax for a team building in diani,we got the best of the services

The communication from the team was really pleasing ,the transport
The hotel were as agreed

Our tour leader isiah was very good and alot of activities he delivered

Looking forward to our next year team building

joel   –  
Australia AU
Visited: July 2024 Reviewed: Aug 18, 2024

Email joel  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of joel and not that of SafariBookings.
worst service & gave us the worst experience of Safari
1/5

Once we arrived in Nairobi, the tour agent picked us up and took us to their office to pay the remaining balance. We expected everything to go smoothly, but it didn't.

1) We had the two worst drivers who were rude and inconsiderate. During the safari tour, they did not show us the best sights. They lacked the patience to wait for important moments, like when a lion was about to hunt a wildebeest. The drivers were only focused on their own benefit and, sadly, not on us, their customers.

2) We paid for 7 rooms for our entire trip, but they only booked us 5 rooms and downgraded our accommodations to different hotels than what we agreed on. This is really unacceptable for your customers. Additionally, we tried to contact them multiple times, but they did not answer the phone calls. This happened to us 3 times during our 7-day trip with this dishonest agency.

3) The services were very poor and far from standard quality in both Kenya and Tanzania. We experienced unpredictable service every day. Honestly, I believe it feels like a scam or a robbery.

If you want to have a terrible safari experience in Kenya and Tanzania, choose this dishonest and unreliable agency. We are very disappointed and do not recommend this agency at all. We just want to share our experience with everyone.

Bangkok group of 9   –  
Thailand TH
Visited: August 2024 Reviewed: Aug 16, 2024

Email Bangkok group of 9  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Bangkok group of 9 and not that of SafariBookings.
Cheating, bad organized and poor services
1/5

We paid the deposit of 7 nights tour for 9 persons to them more than 6 months in advance to confirm our accommodations. In order to make sure , we asked for hotel confirmation and received vouchers from them. But the papers were fake or something, one of our accommodations were changed in last minutes a day before traveling day and they promised that is all , the rest are fine . But it was a lie. They kept changing our accommodations again 2 more times. 1 night seemed like cheating; the rooms were lost 1 room so our 2 single rooms got to be combined to 1 room. We asked for refund but no single dime were returned with so many reasons those not make sense. Our days in the masai Mara park were cheated from 3 to 2 and finally 1 day in order to save their expenses on park fee. Don’t trust this operator if you don’t want to feel like being robbed as us!

Marie   –  
Kenya KE
Visited: July 2024 Reviewed: Aug 13, 2024

Email Marie  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing safari
5/5

Our safari was out of this world we had the best,everyrhing was seamless and all that we had discussed was delivered we were a group of six we did masai mara ,Nakuru and Amboseli ,we saw the big five our guide was really knowledgeable felt like a silver guide.

We had a memorable safari, Thank you bluerange…

Carl   –  
Switzerland CH
Visited: August 2024 Reviewed: Aug 12, 2024

Email Carl  |  20-35 years of age  |  Experience level: first safari

good price-performance ratio
4/5

I did A 6 day (Masai Mara - Lake Nakuru - Amboseli) Safari with this company.
I would like to focus on four points: the communication and planning beforehand, the safari, the guide and the accommodation and food.
1. communication and planning:
Communication with the company is only via email. This makes the exchange somewhat cumbersome. For example, I had to wait 1 hour for my pick-up on the first day and could not reach the company. The payment processes are also a bit cumbersome. This part of the Safari was not ideal.
2. the safari
The safari route can be done with different companies. Bluerange is a low-cost company. That's why you don't have a jeep, for example, but a van. This is a little less comfortable. On the whole, however, the experience is the same. We saw a lot of animals in the Masai Mara Park and at Lake Nakuru. It was great. Amboseli Park was a bit disappointing for me as we unfortunately couldn't see Kilimanjaro. But a lot of things happen by chance and you can be lucky or unlucky. Our group was a mixture of different safari providers. This means that Bluerange is merely an intermediary company. As the three national parks are relatively far apart, you do a lot of driving in the Car. After 6 days it was more than enough for me. (4 days would have been enough for me). There were two small changes to the initial safari intinerary we were given: 1. We didn't go back to Nakuru National Park on day 4, but went on a boat safari on Lake Naivasha. This was very worthwhile but cost an additional 20 USD. 2. on the 5th day we did not go to Amboseli Park in the morning, but did a morning walk. This also costs 10 USD. But it is optional.
My personal recommendation is also not to visit the Masai village on day 3. I found it quite unpleasant and everyone there wants to sell something.
3. the guide
Our guide/driver knew his way around everywhere and was able to steer the car well even in tricky places. He also had a good eye and saw lots of animals. The information about the animals was somewhat marginal, if you wanted to know more you had to ask. However, I didn't mind this.
4. accommodation and food
As already mentioned, Bluerange is a reasonably priced safari company. This is also reflected in the accommodation and meals. So if you are expecting luxury, you are in the wrong place with this company. We spent 4 nights in fixed tents and 1 night in a hotel. The rooms always had proper beds, electricity and bathrooms. So you didn't have to do without any basic necessities. However, as you are usually only in the camps to spend the night, this is completely sufficient. Wifi was rather scarce. I recommend taking out a data package with Safaricom in advance.
Food is usually served at a buffet. It's usually the same things: Rice, vegetables, chicken and beefstew. The quality varies depending on the hotel or rest stop, but it is always edible. On the all-day game drives, the guide takes a picnic with him. This is also edible but nothing special.
On the whole, a great experience. You can be more or less lucky when it comes to seeing animals. If you can do without luxury and prefer to travel a little more cheaply, this is the right company for you. If you want to go on a luxury safari, you will probably have to pay more. However, the national park is the same for everyone, no matter how much you pay.

Mercy   –  
Kenya KE
Visited: June 2024 Reviewed: Jun 4, 2024

Email Mercy  |  35-50 years of age  |  Experience level: first safari

Excellent service provider!
5/5

I had one of a lifetime expedition with Bluerange Connect, it took me to an adventure I only thought existed in my dreams, they unlived the adventure spirit in me. I can't wait for my next trip with Bluetrange Connect. I highly recommend them.

Muh   –  
Kenya KE
Visited: June 2024 Reviewed: Jun 4, 2024

Email Muh  |  20-35 years of age  |  Experience level: over 5 safaris

It was a fun experience
5/5

It was a good experience
Anytime you want to feel and enjoy the value of your money
From how they make sure you are following well through the day and making sure everything falls into place as promised
And also ready to listen to your views at a particular point
Thats no other place but blue rangeconnect😁

Lusimu   –  
Kenya KE
Visited: June 2024 Reviewed: Jun 3, 2024

Email Lusimu  |  20-35 years of age  |  Experience level: over 5 safaris

Exemplary
5/5

The team was well coordinated and responsible, not just in providing the service and also making sure we were well catered for and got the value for our money. They're hospitable and professional

Douglas   –  
Kenya KE
Visited: January 2024 Reviewed: May 8, 2024

Email Douglas  |  20-35 years of age  |  Experience level: first safari

Awesome, amazing, the best
5/5

The safari was awesome with amazing beautiful views. I would love to do it again.

Nicole   –  
Kenya KE
Visited: December 2023 Reviewed: May 7, 2024

Email Nicole  |  20-35 years of age  |  Experience level: over 5 safaris

Incredible and recomendable tour firm.
5/5

I had an amazing experience with BlueRange Connect Safaris in December. The tour guides were knowledgeable and passionate, the itinerary was well-planned, and the accommodations and meals were great. The personalized attention and care stood out, making it feel like traveling with friends. Highly recommend for a memorable travel experience.

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 193
  • 4 star 23
  • 3 star 3
  • 2 star 1
  • 1 star 5
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