Reviews

Sort By: Date Most Helpful Rating 231-240 of 252 Reviews
Ste Karis,   –  
Bulgaria BG
Visited: September 2018 Reviewed: Jan 5, 2019

Email Ste Karis,  |  20-35 years of age  |  Experience level: first safari

She was kind and hospitable
5/5

We were taken for safaris for 4 days by expert guides who had a knowledge of the local fauna. We saw all the Big Five. The tour was private as it was stated in its overview. Masai Mara was spectacular with close up viewings of leopards, lions, rhinos and ,among others. We were there in the end of September was almost ending. but we really enjoyed.

Dameian   –  
Saudi Arabia SA
Visited: November 2018 Reviewed: Nov 29, 2018

Email Dameian  |  35-50 years of age  |  Experience level: first safari

It was well put together for a very good experience, I will remember for a life time.
5/5

I had my tour the same morning my flight landed and my fight was delayed . Roselyn my tour representative was there for me all the way . Making sure that my Safri tours was one to remembered. Meeting the driver and my fellow tour members for the safri in masai mara they also made my trip . The animals in there wild state gave me am experience that I only saw on TV that I cannot give a word to describe.

Bridgette Sarah Oluche   –  
Bahrain BH
Visited: November 2018 Reviewed: Nov 14, 2018

Email Bridgette Sarah Oluche  |  20-35 years of age  |  Experience level: first safari

It was amazing our agent (Rose ) was really helpful and patient...
5/5

Was nice and our tour guide knew a lot of things so he kept on explaining and answering our questions and also I loves the part where by he would drive so fast just so that we could see certain animals.

Susan   –  
Norway NO
Visited: October 2018 Reviewed: Nov 2, 2018

Email Susan  |  35-50 years of age  |  Experience level: 2-5 safaris

4 DAYS OF PURE BEAUTY AND EXCELLENT SERVICES
5/5

My husband and I were picked at the airport by the driver. The communication was fast and clear. Rose is passionate about her job and she custom-made a safari to meet our needs. During the 4 days, we stayed in budget camps and we loved the experience. Richard, our driver was patient and competent. He ensured we saw the big five, especially the leopard, which is a shy. Hyrax Safaris has a wonderful team. I have already recommended them to my friends and colleagues. I will book with them again.

Barutakis Valeriya   –  
United Arab Emirates AE
Visited: October 2018 Reviewed: Oct 31, 2018

Email Barutakis Valeriya  |  20-35 years of age  |  Experience level: 2-5 safaris

These guys know their job.
5/5



Everything was well organized and ontime. Rose, the tour operator, was very responsible and helpful. She will help you to find and organize proper safari for your dates.There was a good communication about the trip, that means a lot. The driver, Richard, is just the best. He was caring about our group like his own children. He knows all the park so we managed to see The Big Five. I stayed in a budget tent where was shower with hot water that not all the camps provide. Every day there was different selection of dishes for dinner. Camp staff really tries its best for the guests. I can't complain at all about accommodation as I think you get even more for your money. The most important is your understanding that you are not in 5 star hotel and just next to the national reserve. In general, I had a great experience with Hyrax Safari.

Andrew   –  
United States US
Visited: September 2018 Reviewed: Oct 3, 2018

Email Andrew  |  35-50 years of age  |  Experience level: first safari

Very trustworthy and dependable. Easy to talk with and try to ensure safety comes first.
4/5

It was a well organized tour.. the Agent Rose was very helpful in getting everything organized and ready by the time i landed in Nairobi. I do recommend that you make it be know what sort of accommodation you want and they will organize accordingly.

Overall was very satisfied with the service. Ask for Rose she'll get everything sorted and ready by the time you arrive.

Kelsea Clay   –  
United Kingdom UK
Visited: August 2018 Reviewed: Sep 26, 2018

Email Kelsea Clay  |  20-35 years of age  |  Experience level: first safari

Hyrax Safaris gave me the safari I was looking for
5/5

1. Hyrax Safaris organized a 4 day safari to Masai Mara and Lake Nakuru National Park. My family and I enjoyed loved every bit of it. The highlight of the safari was watching the wildebeest migration. We were lucky to see a lion hunting in the morning. Our driver, Morris, was patient and interesting. He ensued we saw the big five and he was considerate.
2. Rose, unlike other tour consultants, was fast to respond to my emails and she went a step further to send me messages via Whatsapp. She is kind and warm.
3. The safari met our expectations. Our desire to experience a Kenyan safari was fulfilled
4. We chose a mid-range lodge. Their services were exceptional.
Generally, I would love to thank Hyrax Safaris for their services. I recommend their services.

Alex   –  
South Georgia and the South Sandwich Islands GS
Visited: August 2018 Reviewed: Sep 26, 2018

Email Alex  |  35-50 years of age  |  Experience level: first safari

Absolutely Amazing Safari
5/5

Rose is fast to respond to emails and customize a safari to meet your needs. I received top-notch services from the driver and hotel attendants. The services offered were beyond my expectations. The driver Mr. Wambua ensured we saw the big five and he was patient with all of us.
The safari lasted for 3 days and all the details provided in the itinerary were adhered to.
I got value for my money.
I am impressed with Hyrax Safaris and I definitely recommend them.

Shee Gitzerman   –  
United States US
Visited: February 2018 Reviewed: Sep 18, 2018

Email Shee Gitzerman  |  20-35 years of age  |  Experience level: first safari

Affordable, one of a kind African safari.
5/5

Hyrax Safaris met all my expectations of a nice Kenyan Safari. I really enjoyed my four-days three nights stay at the Maasai Mara. There was good communication from the tour operator on departure time and punctuality was highly observed. The driver was friendly and gave us a game drive of a lifetime. Bookings were promptly done and i got to experience a wonderful stay at the Mara Serena hotel. My favorite was the hot air balloon experience which was organised very quickly despite it not being part of my plan. I also enjoyed the Nairobi tour to some of the parks in Nairobi city. Hyrax Safaris will always be my number one choice for a lovely affordable Kenyan tour.

Rohit   –  
United Arab Emirates AE
Visited: August 2018 Reviewed: Aug 14, 2018

Email Rohit  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Rohit and not that of SafariBookings.
Pathetic..Waste of Money and Time
1/5

Unorganised and unprofeasional. Dont use the service else you will end up wasting your time and money. We experienced of disappointment

1. Driver didnt paid for the lunch om the way to Masai mara from Nairobi.
2. Driver didnt paid for the park entrt fees and was caught by ranger and we wasted our first day of safari
3. We were transferred to a different tent with no attached shower at midnight and also they were fighting with us when we said we will not go to a different tent. It was not safe to be at there at that time
4. I ordered cake for my wife but they forgot to make it and are yet to refund me the money
5. We are vegetarian an we confirmed that since beginning and yet we were given Nin-veg food.
6. Our Vehicle did not had radio , so following the rest was out of question.


Overall it was a terrible experience wherein nobody was there to take our call and listen our problem. The agency did not bother to take our call.
There was another girl from Mexico who joined us on third day and she experienced the same.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 226
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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