Reviews

Sort By: Date Most Helpful Rating 31-40 of 63 Reviews
Rap Family   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 30, 2019

Email Rap Family  |  20-35 years of age  |  Experience level: first safari

Great all round service
5/5

We dealt with Beck and Off2Africa who was always timely in his communcations. Everything (nearly - only a minor hiccup with a hotel transfer) went off without a hitch. We were worried given they are local EAs and making payments overseas but we needn't have worried, the money was all there, hotels and activities paid for, taking all the stress out of it.

We spent 2 nights in Bayete (Vic Falls) followed by 4 nights at Robins Camp (Hwange). Both were ideal for what we needed, seeing loads of animals in the process! All transfers arrived on time, when we swapped vehicles to go into and out of the safari park, the vehicles were there waiting.

I'd highly recommend Off2Africa to anyone looking to do a safari. We went mid-range and the price was a lot better than we found with other agents.

Laurie   –  
United Kingdom UK
Visited: March 2019 Reviewed: Apr 13, 2019

Email Laurie  |  65+ years of age  |  Experience level: 2-5 safaris

Very Professional
4/5

Off2Africa set out their proposals well and offered the re-assurance we required to travel to Zimbabwe. Their itinerary was well balanced with adequate space between activities and their choice of hotel in Victoria Falls and our safari camp very good indeed. A comparison cost between the Off2Africa proposal and a very similar one from Travelbag gave us about £500 saving. On the debit side I was surprised that a representative from the company did not contact us when we arrived to make sure we had actually arrived and to offer advice on attractions other than those we had pre-booked , in particular available restaurants away from our hotel. Also there was a mix up over the transfer arrangements to our safari lodge which delayed our arrival there by some 3 hours. Although we alerted the company through hotel the reception once it became apparent that we had been forgotten and although after a long delay someone, presumably Off2Africa, organised transport no one from the company made direct contact with us. On arrival at the camp there followed the expected blame game between the two managements but as far as I am concerned we paid our considerable fee to Off2Africa and they should have taken control and communicated directly with us. That said they made first class arrangements to transfer us from the safari to Victoria Falls airport to meet an early flight which gave us a much enjoyed full final day looking for animals.

Mario   –  
Australia AU
Visited: February 2019 Reviewed: Mar 22, 2019

Email Mario  |  50-65 years of age  |  Experience level: 2-5 safaris

Extremely well planned and very happy all round
5/5

The communication between us and Off2Africa was excellent. They planned our trip around everything that we had requested that we wanted to do and it was extremely well planned. Everyone was friendly and helpful and we felt safe and in good hands the whole time. Very happy with this company.

Mitch & Ange Green   –  
Zimbabwe ZW
Visited: March 2019 Reviewed: Mar 20, 2019

Email Mitch & Ange Green  |  65+ years of age  |  Experience level: over 5 safaris

Our agent, Mana, was friendly, knowledgeable, helpful and efficient - a pleasure to deal with!
5/5

Hi Mana and thanks for your email. We loved every minute of our trip La Rochelle was a lovely first stop, we “did” the gardens, loved the orchid house even though not many were in bloom though those that were were spectacular. Nicholas (?), the resident orchid expert (since 1972!) was a fount of knowledge which, for the likes of me, was wonderful as my orchids have to be tough to survive!! Our room was very comfortable (we loved the old world feel of it) and the meals and service were great. Onto Leopard Rock after a leisurely and very beautiful drive and into our spacious and very comfortable room (not one overlooking the gardens as those rooms were being worked on). Sadly, we were the only guests there but were treated like royalty! My husband played golf and I went along for the ride – that course is stunning! It’s not in perfect condition at the moment as – according to our caddy – they are awaiting delivery of new mowers etc. All the staff at Leopard Rock were outstanding, from Claris the front office manager to the waiters and grounds staff, the golf club caddy master and caddy – each and everyone made us feel so welcome and nothing was too much trouble – this alone makes us want to go back! Onto Aberfoyle – the drive there is breathtaking – the road not so great! But we weren’t rushing so it wasn’t too much of a problem. Sadly, again we were the only guests but, once again, were treated like royalty. Special mention must be made of Obert who was receptionist, barman, waiter, maitre d’ and raconteur! He really is excellent!! The young chef there (Rev) cooked the most amazing meals, we liked their system of asking ahead of time what we would like for each meal and at what time – very personalised. Timothy who stepped in to cover for Obert for an afternoon and evening and Morgan the guide were also very pleasant. Our room was beautiful, super comfortable. The only time the weather impacted our stay was on our one full day there as my husband wasn’t able to sample their golf course so we went on a tour of the tea factory instead (fascinating!) followed by a walk to the hydro-electric pumping station close to the lodge. As luck would have it, the generator there had been taken out and sent off for servicing so there was no back- up power for the lodge. Of course a tree or trees fell on ZESA lines somewhere and the power went out on our first night and didn’t come back until the morning that we left!! But such was the service provided by the staff, we barely noticed the lack of power. What an amazingly beautiful part of the world Honde Valley is, it was like being in a totally different country. We were lucky enough too to see a rare Palmnut Vulture, one of a pair who are resident there. Our trip home was, as expected, much wetter but without the gale force winds experienced elsewhere so not too bad at all.
So there you have it – a wonderful trip from start to finish made all the more special by the people who looked after us so well and I include you in there – thank you so much
We look forward to coming back to you to organise our next Zim adventure!
Kind Regards,
Ange and Mitch

Tim   –  
Zimbabwe ZW
Visited: February 2019 Reviewed: Mar 5, 2019

Email Tim  |  20-35 years of age  |  Experience level: over 5 safaris

Fantastic holiday with outstanding client service.
5/5

The Off2Africa team provided my partner and I with an amazing ten day holiday in Zimbabwe. The highlight was four days at Chilo Gorge Safari Lodge next to Gonarezhou National Park, where we received royal treatment and saw an abundance of big game, including lion, leopard, and countless elephant. Off2Africa also arranged a trip to the Victoria Falls Safari Lodge at the end of our trip. Again, the Vic Falls experience and client service were first rate.

Off2Africa could not have made the trip more easy or enjoyable. They went above and beyond to arrange everything for us, including airport transfers, a rental vehicle when needed at short notice and flight bookings too. They took all the hassle out of arranging the itinerary and allowed us just to enjoy the time away. We will be back!

Nathalie Kirk   –  
Zimbabwe ZW
Visited: December 2018 Reviewed: Jan 14, 2019

Email Nathalie Kirk  |  50-65 years of age  |  Experience level: over 5 safaris

Who i use to manage my African travel experiences with no hassles or complaints
5/5

We recently spent 3 wonderful nights at Bumi Hills Safari Lodge on Lake Kariba. Off2Africa helped us with all our booking requirements including payments and travel arrangements by small plane from Kariba to Bumi Hills. The whole booking process as always went smoothly with lots of attention to detail including contacting us after the trip to see how it all went. Would highly recommend Off2Africa for all African travel bookings.

Vernon Lapham   –  
Zimbabwe ZW
Visited: December 2018 Reviewed: Jan 14, 2019

Email Vernon Lapham  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent service and recommendations
5/5

Off2Africa was excellent and went beyond my expectations in booking a trip for my family, recommending activities etc.

Andrew Brown   –  
United Kingdom UK
Visited: September 2018 Reviewed: Dec 17, 2018

Email Andrew Brown  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect holiday - Excellent service - Can't wait to use them again
5/5

I can wholeheartedly recommend booking with Off2Africa Travel. We got in contact with them trying to organise a Botswana Safari and finding everything was fully booked. After some hunting around, with great communications on what they achieve so far, they managed to put together a custom trip involving separate hotels and flights. All with availability and at a much cheaper price than we were finding.
Tifiny was a pleasure to deal with, answering all our questions quickly and with no issue at all. Paying them was easy, you always have some worry when you are transferring money to someone you have only dealt with online, but the transfer took no time at all and Tifiny quickly confirmed that they have received it.
The hotels they found for us for amazing. They really were something special and not your usual run of the mill hotels. It was obvious they chose hotels which suited what we wanted to do and ensured we had great variety in our trip.

I really can't stop recommending Off2Africa Travel and without doubt will use them the next time we organise a trip to Africa. Please don't hesitate in contacting them as they will put effort in finding the perfect holiday for you.

Ananya   –  
Australia AU
Visited: November 2018 Reviewed: Dec 13, 2018

Email Ananya  |  20-35 years of age  |  Experience level: 2-5 safaris

Off2Africa Travel were very professional and helpful. They planned a wonderful trip.
4/5

I chose Off2Africa to book a week long holiday because I had experience using one of their travel consultants before. I found their service impeccable. Staff were accommodating, helpful and adaptable to our requirements. There was minimal administrative burden for myself and all aspects of the trip were covered in the itinerary. There was good communication and staff provided all necessary information and updates. The trip itself lived up to expectations and was one of the best holidays my family has been on. I would use Off2Africa again if I was planning another holiday in Zimbabwe.

Denise Murton   –  
Zimbabwe ZW
Visited: December 2018 Reviewed: Dec 12, 2018

Email Denise Murton  |  50-65 years of age  |  Experience level: over 5 safaris

Extremely helpful... and successful in sorting out our requests...
5/5

Every thing was sorted out professionally and with care. Our Safari was first class and could not have expected more.... a very memorable trip.

Average User Rating
5.0/5
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