Serengeti Wakanda Team
Serengeti Wakanda Tours and Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2018)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $300 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
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Email Chad | 35-50 years of age | Experience level: 2-5 safaris
A trip I won't forget.
After booking my tour with Wakanda, Bartho contacted me and answered all my questions regarding transfers from Kilamanjaro Airport, recommendations on where to stay in Arusha town pre and post safari, details of the safari, what to bring etc. He was very professional and timely. Our safari guide was amazing, knowledgeable and patient. We saw the Big 5 and so much more. Our chef made excellent food. The lodging and camping equipment were more than satisfactory. Bartho made sure all transfers were set up and on time. A quality and unforgettable experience all around. Thanks Bartho!
KR
Email hyeonsu gim | 35-50 years of age | Experience level: first safari
There is something kind but something to be desired
I searched several companies for a four-day safari. I communicated with some of them, and chose Sereneti Wakanda because it had the fastest feedback and the best reviews. The young president tried to help us in every aspect, including hotel reservations other than safari. As everyone knows, safari tours are expensive. The payment is based on a contract with the company to establish a trust relationship. But we had a different tour from the contract from the first day. I had to go to Tarrengirre on the first day of the contract, but they took me manyara lake saying that the lake was better. In fact, I was a little embarrassed because I chose to exclude some of the companies that didn't go to Tarengirle. They said there were more animals in Lake Manyara, but even if it was true, I wanted to go to Tarengyre, so I was sorry about that. The guide(Simba) was not very kind to us who could not speak English. The problem occurred on the third day. Apparently, the contract said that on the third morning we were going to a game drive to watch the sunrise. But our group was divided into two lodgings, so the guide came to pick us up only after the sun had already risen. On the way, I asked why I didn't go to see the sunrise, but the guide said, "Sunrise? The sun is already out.' I was Angry, I emailed boss to complain about this. the guide who spoke to the boss didn't apologize to me but rather got angry. " Instead of telling him, I told the president right away," he said. He also said that it would have been difficult to see the sunrise anyway because of the bad weather today. Even if it was true, it had to be carried out in accordance with the contract. Satisfaction is a matter for me to judge. Personally, I expected the sunrise the most during the safari tour. And if he couldn't drive a sunrise game, he had to explain to me in advance that he didn't do it for some reason before I complain. Before I left the tour, I was told from boss that our group's accommodations were divided into two. When I heard the story, I was worried that the guide could waste a lot of time picking us up from two places. So I asked how far the two accommodations are from each other. The president said they were close. However, the guide said, "It was hard for me to come and go because it was an hour away from two lodgings." What the hell is true? Of course, we watched all of the Big Five. However, it was quite regrettable that I did not go to sunrise or Tarengirre, which I expected. And I am not quite satisfied that I did not follow the contract and did not seek any concessions from me in advance. But our chef Suleimani was quite friendly and kind. The nature of Serengeti was so wonderful and beautiful, but some of them left something to be desired.
Reply from Serengeti Wakanda Tours and Safaris
Posted on Mar 4, 2020Hello Hyeonsu,
Thank you for taking the time to post your review on your recent experience with Serengeti Wakanda Tours and Safaris. Whilst i am most pleased that you enjoyed your overall experience , i am saddened that there were some areas of concern for you, especially with the unkindness atmosphere that you felt from our guide and missing the sunrise on day 3. Please accept our deepest apologies for letting you down and rest assured, disciplinary proceedings have been taken to the responsible guide which includes writting an apology letter to you.
However, i would also like to clarify on the change of itinerary from Tarangire to Lake Manyara on day 1. One of the core values of our company is customer satisfaction, that is why i had to brief you on the changes the day before your safari, as the majority of the animals had been migrating from Tarangire to Lake Manyara during the wet season. Moreover, on day 2, we added a game drive to Ndutu so as you could witness the migration (we had to pay for Ndutu park fees on our expense and we never asked for extra payments from you or the rest of the group). This was all done with the good intention of giving you a phenomenal experience with maximum satisfaction.
With all that being said, please accept our 20% discount price for any future bookings from you or any person that will be recommended by you.
Thank you and goodluck!
With kind regards,
Bartho
Email Sarah | 20-35 years of age | Experience level: first safari
Wonderful
I had a wonderful time on this 4 day safari. There are so many safari companies in Arusha so it can be overwhelming to decide which one but if you're looking for a well run trip on a budget, look no further. Great organisation beforehand with Bartho, Malisa was a very friendly and knowledgeable guide and Dula was a fabulous cook. December turned out to be a perfect month for safari - the late rains meant that everything was lush and it also brought out many animals but they stopped to give us plenty of blue skies and sunshine.
The only tip I would make for future travellers is to bring your own snacks if you are someone who gets hungry - while the meals were huge and delicious there were often big gaps between meal times.
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Email Michelle G | 20-35 years of age | Experience level: 2-5 safaris
Incredible Experience!
My husband and I went on a 4 day 3 night safari to Tarangire NP, Serengeti NP, and Ngorongoro Crater. The trip was amazing! Seeing all of the animals up close was truly an unforgettable experience. I highly recommend going on a tour with Serengeti Wakanda Tours. Bartho was very professional and he responded to my questions quickly when booking the tour. Our safari driver and guide was Malisa. He was very knowledgeable about the wildlife, very good at spotting the animals and just enjoyable to be around and talk to. Our chef was Dula. He prepared amazing homemade food for us such has pizza, quiche, dinner rolls, breads, tartes, soups, curries, and so much more. We were totally spoiled on this budget safari!
Email Lucy | 35-50 years of age | Experience level: first safari
Fantastic safari - great company to travel with!
The safari game drives were incredible, and the whole tour was faultless from the start and the quote and booking process was so easy. Bartho was great - reliable and really informative with the planning and details, as well as answering any questions. Our guide, Maliaki, was excellent at giving us info on the nature and wildlife we saw and made sure we got to see as much as possible. The cook, Sule, was also fantastic - there was always plenty of food (all very good food!) and he catered for all of our different food requests and requirements. They all worked really hard to make sure the safari was the best it could be, and were all really friendly - would definitely recommend this company!
Email BAILEY KITTY | 20-35 years of age | Experience level: 2-5 safaris
A Trip to Remember !
Spent three wonderful days with Serengeti Wakanda Tours and Safaris adventuring through Tarangire National Park, Ngorongoro Crater National Park, and Lake Manyara; three stunning places to visit while traveling through Tanzania where you are guaranteed to see a wide range of animals. The people, culture, and landscape do not disappoint! Thank you, Wakanda Tours, for your hospitality and flexibility!
Absolutely amazing! We will never forget this experience!
Serengeti Wakanda Tours and Safaris is the absolute operator you should go with! Bartho and the team were so friendly and helpful! I highly recommend them- they make sure everything you need is catered for. Just a fantastic experience. Amazing food, service and guide.
Absolutely amazing experience
We did the 5 days camping safari with wakanda tours and it was absolutely awesome! One of the highlights was camping with buffalos and hyenas around us during the night. It was also very interesting listening to the many stories from Mohammed (our very kind guide) and Dulla (best chef!). The small group size (5 people + guide and chef) creates a perfect atmosphere to live this experience. We would definitely recommend the company, special thanks to Bartho for his availability and kindness.
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Email Casey | 20-35 years of age | Experience level: first safari
Experience of a lifetime!!
The minute we got to Arusha we were well taken care of. Our tour company staff were kind, organized and very professional. On safari we saw more wildlife than we ever thought possible. All three parks were three amazing experiences. Bartho, Simba and Sule made our trip perfect! Highly recommend this company!
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Email Nanci | 50-65 years of age | Experience level: first safari
The minute we got to Arusha we were well taken care of. Our tour company staff were kind, organized
Communication and service was timely and professional. The experience we far exceeded our expectations! Our family had a wonderful time.
