Average User Rating

Rating Breakdown
  • 5 star 15
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 16 Reviews
Rachel   –  
United States US
Visited: August 2021 Reviewed: Aug 31, 2021

Email Rachel  |  20-35 years of age  |  Experience level: first safari

They made traveling easy, stress free, and planned an amazing vacation!

My husband and I were finally able to go on our honeymoon trip after rescheduling twice due to COVID. The Jumbari team made the whole process easy and stress free. They took care of all the planning. They listened to what we wanted out of our trip and created an amazing itinerary that was exactly what were were looking for. We spent 3 days in Capetown, 1 day in the Winelands, and 4 days on Safari and Ulusaba. It was everything we could have imagined and more. The hotels were fabulous. Our guides were professional, kind and incredibly knowledgable. The Jumbari team was incredibly available and we would recommend them to anyone. I cannot wait to plan my next vacation with them.

April   –  
United States US
Visited: May 2021 Reviewed: May 31, 2021

Email April  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding service during a challenging time!

We booked and paid for our Safari long before any of us had ever heard of covid. Five of us originally planned to go May 2020 and after anxiously waiting we were finally able to go in May 2021 and it was perfect in every way!

The entire staff at Jumbari was outstanding to work with during the booking and planning stages, but what really impressed me was how they handled the situation during covid. There were so many unknowns, but they stayed in touch during the long year of waiting and they rebooked for us without additional costs or fees.

They coordinated the details and logistics of covid testing and made the entire process stress free.

We went to Victoria Falls, the Panorama Route, Kruger and Sabi Sands. We loved the accommodations and planned activities.

This was my fourth booking of a company found on Safari Bookings and I couldn’t have been more pleased with the service provided by Jumbari. I will definitely use them again and highly recommend them as a trusted partner.

luca viglianco   –  
Italy IT
Visited: March 2020 Reviewed: May 14, 2020

Email luca viglianco  |  50-65 years of age  |  Experience level: 2-5 safaris


travelling in a really complicate moment, Jumbari always beside us. All was perfect and clear, before and during the trip, no problem during the safari. the team on the place also great and Botswana is a naturale paradise.

Pat and Terry   –  
Canada CA
Visited: January 2020 Reviewed: Feb 12, 2020

Email Pat and Terry  |  65+ years of age  |  Experience level: 2-5 safaris

Fabulous safari in South Africa with Jumbari Family Safaris

We have just finished a 9 night trip in South Africa, arranged by Jumbari Family Safaris. We visited lodges in Sabi Sands, Klaserie and Timbavati Concessions. The entire trip was fantastic. Lisa and Zeena from Jumbari were excellent agents from start to finish! We were interested in seeing the African wild dogs and rhino, specifically, and we did have amazing sightings of these, as well as seeing everything else you could imagine on a safari!!! Our trip was planned out excellently with Jumbari looking after all our accommodations and transfers, which all went as planned. Lisa and Zeena kept in touch with us throughout the safari and even arranged a wonderful special dinner for our wedding anniversary. (Thank you both!).
The accommodation and food at each lodge was amazing. We could not have asked for better. The staff at all the lodges were very kind and friendly and really made us feel welcome. Our game drives were loaded with highlights and we loved every minute!

Teri   –  
United States US
Visited: December 2019 Reviewed: Jan 16, 2020

Email Teri  |  50-65 years of age  |  Experience level: first safari

A trip of a lifetime made possible by Jumbari.

Our daughter has been teaching English in Lesotho for the past 16 months. My husband and I along with our two sons, age 16 and 21 traveled from the United States to Africa for a long awaited visit. Jumbari helped us set up wonderful accommodations at Klaserie River Lodge at Krueger national Park, Batonka Lodge in Victoria Falls and Imbabala Lodge near Botswana. Overall we went on 6 bush drives, 3 river cruises, 1 bush walk, a canopy tour in Victoria Falls and a tour of the falls. Everything was amazing. The rooms were perfect for us and our older children. The food was awesome. Everything Jumbari suggested was perfect for our family. Jumbari set up everything for us, including multiple transfers for our various outings, flights to Zimbabwe and our accommodations. Everything went totally smooth. No surprises and all of our transfers showed up on time and were very helpful. If we ever make it back to Africa I wont hesitate to use Jumbari again!

Vikrant   –  
India IN
Visited: October 2019 Reviewed: Nov 18, 2019

Email Vikrant  |  35-50 years of age  |  Experience level: first safari

Memorable vacation

Despite many last minute changes in travel plans due to non availability of visa in time,jumbari Safari ensured that we enjoyed a memorable vacation,expertly co ordinating with multiple hotels.Thank you jumbari safaris for your superb planning,follow up,choice of wonderful hotels

Dina   –  
Singapore SG
Visited: October 2019 Reviewed: Oct 30, 2019

Email Dina  |  20-35 years of age  |  Experience level: first safari

wonderful arrangement for safari

zeena and lisa were very helpful throughout our planning and preparation. it was our first safari trip and everything was smooth. they were also very responsive to emails and whatsapp before, during and after our trip! in fact we felt assured to have all our travel questions answered by the experts! would recommend jumbari family safari for a fuss-free safari!

we went to N'kaya lodge at thornybush reserve and it was so memorable! a 5 star experience.

The Youngs   –  
Singapore SG
Visited: September 2019 Reviewed: Oct 19, 2019

Email The Youngs  |  50-65 years of age  |  Experience level: first safari

Good service and great recommendation on choice of reserve and camp.

Jumbari provides good service and recommendations.

Jason   –  
United States US
Visited: August 2019 Reviewed: Sep 25, 2019

Email Jason  |  Experience level: first safari

Best travel agent I've ever worked with

Lisa was super helpful during this entire process! We were booking quite close in and Lisa gave great suggestions, modifying our itinerary to see more sights. I was especially impressed by holding the rooms prematurely and the quick responses even at late hours. I've never had someone be this proactive; thank you so much!

Safari (Kariega Game Reserve):
The safari experience was great and the right length of time (2 nights / 4 drives) given our packed itinerary. We saw all of the animals that we wanted to and they were quite close :)
* On the drives itself we saw 4 of the big 5 (not the leopard, but they hadn't seen one for the last two years, so that was no problem)
* We did a boat cruise instead of a game drive for one of the four; unfortunately we didn't see anything so I wouldn't recommend that.
* The food was decent and the wine selection was good
* The lodging was great and spacious.
* We tried to book some spa treatments but unfortunately they were all booked up. Weirdly the spa was open from 7am-6pm or something similar which wasn't convenient as we were on game drives from 7:30am-10:30am and 3:30pm-6:30pm...

Overall a great trip.

Esme   –  
United Kingdom UK
Visited: July 2019 Reviewed: Aug 9, 2019

Email Esme  |  20-35 years of age  |  Experience level: over 5 safaris

Extremely Helpful and Great Service

Jumbari were extreme helpful in booking our trip to Chobe National Park in July 2019. I couldn’t have asked for better service in booking and during our stay and would suggest it using their company to anyone.
The only bit of which didn't live up to expectations was that it would have been nice to know in advance that all the activities would be shared with other guest. For example we had to share our boat cruise with about 50 other people on the same massive boat which was not what I was expecting. It sort of spoilt it a little as I was expecting for the price we would get a smaller boat.

Average User Rating
Rating Breakdown
  • 5 star 15
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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