Average User Rating

Rating Breakdown
  • 5 star 21
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 22 Reviews
Nuri   –  
Ethiopia ET
Visited: April 2024 Reviewed: Apr 10, 2024

Email Nuri  |  20-35 years of age  |  Experience level: 2-5 safaris

Well informed and passionate tour guide of Rwanda

Great experience for a two-day tour around Volcanoes National Park (golden monkey trekking), Lake Kivu and Nyungwe National Park. Emmanuel was very organised which allowed the tour to go smoothly throughout. He was very knowledgeable about the country and provided ongoing explanations on the culture, history and geography of the country. It was good value for money given the amount of attractions we got to see across the whole country. I would recommend the tour provider to anyone visiting Rwanda!

Anna   –  
Germany DE
Visited: October 2023 Reviewed: Nov 14, 2023

Email Anna  |  20-35 years of age  |  Experience level: first safari

The tour operators were very professional, friendly and organised and overcame every problem.

The operators were very responsive and the tour was very well organised with a very punctual pick-up at the hotel. My guide Werther was amazing. He overcame every obstacle that came up including a busted tire and a cancelled boat ride due to rain in Akagera National Park. He quickly found solutions and alternatives and I saw an elephant, a rhinoceros, lions and many more animals. I lost my voice at the beginning of the tour and my guide found a pharmacy and worked wonderfully around my inability to speak. I would definitely book with this company again.

Rahul   –  
Liberia LR
Visited: October 2023 Reviewed: Oct 20, 2023

Email Rahul  |  35-50 years of age  |  Experience level: over 5 safaris

End to end comprehensive trip

We did a 1 day trip to watch gorillas. Left in the night from kigali and stayed in a lodge near the base camp.

Next morning went for gorillas watching trip and returned back in the evening.

Thanks to our guide and tour operator and our brother emmanuel it was an amazing experience.

I have been to many safaris before in Kenya and South Africa but the detailed yet personalised trip was simply amazing.

We saw the gorillas from just a few feet distance and the trackers who were deployed for us were very comforting. Imagine watching a 200Kg+ gorilla in the wild from a few feet is once in a lifetime experience.

I would highly recommend our tour operator and specially Emmanuel

Siena   –  
Belgium BE
Visited: September 2023 Reviewed: Oct 5, 2023

Email Siena  |  35-50 years of age  |  Experience level: 2-5 safaris

Local tour operator you can trust

Booked my trip to Uganda with New Horizons. Did Gorilla treks at Mgahinga Gorilla Park and Chimpanzee trekking at Kibale with intoduction to Rwanda through touring the city of Kigali . From initial communications with Emmanuel i was able to customize my trip with my preferences and budget and my guide Jack did a great job to drive me through the rough African Massage roads. I truly appreciate thraveling with local companies and guides and New Horizon were amazing. Cant recommend enough!

Maribeth   –  
United States US
Visited: June 2023 Reviewed: Jun 19, 2023

Email Maribeth  |  50-65 years of age  |  Experience level: over 5 safaris

Unforgettable East African Tour Rwanda, Uganda , DRC and Burundi with the best ! New Horizon Africa

Unforgettable East African Tour
Rwanda, Uganda , DRC and Burundi

Our tour started in genocide museum which I thought “ this is gonna be an interesting tour “ depressing but needs to be brought up to avoid another genocide . Nicely done , it followed the inshuti Arts museum where they showcase local artist , interesting Kadt museum in which if the guide is not there it will be boring but he made it better it even includes reptiles seen locally , went to Nyamirambo Women Center where local women mostly single parent exhibit their talents of making baskets , hat, and a lot of handicraft. Milk bar store could be interesting but they don’t have a very friendly reception in that area, also visited Kimironko Market which is interesting and end the day I ask my guide if we can eat real Rwandan food not in the hotel and we end up going to this local street food area with music and people are dancing and having a good time . This is safe place to be .

Bunyoyi lake: boat ride to see birds and the boat guide told us about life of locals in the islands especially the punishment island . Interesting

Golden monkey Trekking : another bonus of coming to this countries are seeing the very cute , playful golden monkey eating bamboo , fern , plants and potatoes . Again trekkers and rangers are very helpful . I have to hire a personal porter to help me on hard surfaces up and down the mountain.

Gorilla Guardian Village for cultural experience was very beautiful which made me feel like I am part of the history and culture . We even did marriage reenactment which made my heart so full and gave me boost of energy after the hard trek. Ellen DeGeneres Campus of Dian Fossey Gorilla Fund is very enducational I wish I have more time to spend here . I have learn to do 5 sounds that Dianne Fosey mimicked the gorilla.

Cofee experience from organic planting , drying, roasting to tasting . I even tried to do some of it

Katy   –  
United States US
Visited: April 2023 Reviewed: Apr 7, 2023

Email Katy  |  20-35 years of age  |  Experience level: first safari

Reliable company for a trip to Rwanda!

Incredible tour. I did a chimpanzee trek and a canopy hike in Nyungwe National Park, which was an amazing experience! New Horizon was very good at communication leading up to and on my trip. My guide Emmanuel was wonderful - organizing everything and making sure all went smoothly. As a woman traveling alone, I felt incredibly safe the whole time. I highly recommend using this company when traveling in Rwanda!

Georgios   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 12, 2023

Email Georgios  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic service with excellent knowledge and attention to detail while being the kindest human

Fast and clear communication from the plan I g stage.
Very relaxed throughout the trip allowing us for a lot of flexibility and amending the itinerary accordingly if needed.
Great choice of activities as well as hotels
Awesome company while knowing when to allow for privacy and quiet time

Loren   –  
Qatar QA
Visited: January 2023 Reviewed: Feb 3, 2023

Email Loren  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic experience in Rwanda

I am a solo female traveler. Emanuel made me feel very safe while we traveled through Rwanda. My holiday encompassed many types of activities giving me a wonderful overview of Rwanda. Everything was very well organized, totally worth the money, lots of communication. Emanuel was very patient with my many questions and multiple dietary issues to work out for me at the hotels. I would recommend this company. I would like to return to Rwanda.

Katy   –  
Zambia ZM
Visited: November 2022 Reviewed: Nov 24, 2022

Email Katy  |  35-50 years of age  |  Experience level: first safari

Best of Rwanda

Just coming from Gorilla trekking in Ruanda. From the booking process to travels all went smoothly. Big up to Emma who handled my reservations and JP my guide,Thank you for the wonderful trip. Meeting Gorillas was amazing,visiting green Rwanda was amazing. Highly recommend New Horizons and holidays to Rwanda.

Des   –  
Ireland IE
Visited: November 2022 Reviewed: Nov 15, 2022

Email Des  |  50-65 years of age  |  Experience level: over 5 safaris

New Horizon and Emmanuel were fantastic.

I am just back from this trip. I had a wonderful time. I was lucky to be the only one on the tour so I had Emmanuel as my exclusive guide. We toured this amazing country together and I was amazed at the beauty, the friendliness of the people and, considering the history, the positivity of Rwanda. It’s astounding really.

Highlights were visiting the gorilla guardians village, the stunning views of Lake Kevu and despite the subject, visiting Murambi.

If you have already seen gorillas, are not interested in gorillas or feel they should be left in peace, this is the tour to take. You get to see and experience the entire country and you get to hear from a really lovely guide Emmanuel.

Highly recommended.

Average User Rating
Rating Breakdown
  • 5 star 21
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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