Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 154
  • 4 star 13
  • 3 star 6
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 175 Reviews
Nuria S   –  
United Kingdom UK
Visited: April 2023 Reviewed: Sep 22, 2023

Email Nuria S  |  20-35 years of age  |  Experience level: first safari

The Most Magical Experience of Our Lives!
5/5

What a magical experience! This was the most magical trip of my life. We are SO HAPPY we booked the Safari with Image Travel Limited, our guide for the 4 days was just extraordinary always going the extra mile and after hours to give us the absolute best experience. The hotel is a 10/10 out of a movie, and the food is exquisite. We couldn't believe it for the price we paid! Just phenomenal. Seriously, book with them, you will NOT regret it!

Zirui   –  
United States US
Visited: September 2023 Reviewed: Sep 6, 2023

Email Zirui  |  20-35 years of age  |  Experience level: first safari

Wonderful tour - highly recommend!
5/5

My wife and I booked a 6-day private safari and had a great experience with Image Travel. Our tour guide John made our trip very enjoyable, and we highly recommend him!

We visited Amboseli (2 nights), Nakuru (1 night), and Masai Mara (2 nights). This felt like the perfect length. Each park has its own highlights. Our favorites were the many elephants (including baby ones) in Amboseli, the rhinos in Nakuru, and then seeing lions, cheetahs, and leopards up-close in Masai Mara. We also did a 1 hour optional boat ride in Naivasha, which was unique and relaxing.

John was an incredible tour guide and made sure we saw all the animals. He spotted several animals other tour guides didn’t see and enabled us to get up close to lions and leopards. John was familiar with all the parks and found the best driving routes and viewing angles. We were able to see elephants, giraffes, lions, cheetahs, leopards, hippos, crocodiles, and many more.

Picking good lodging is very important, as you eat all meals at the resort. We stayed at higher-end places such as Serena and Sarova and were thankful we did so. Rooms were clean, service was friendly, and having on-site animals was fun as well. Some of the walls are a bit thin, but we thought that was okay.

Pickup/dropped from/to the Nairobi airport was prompt and easy. We traveled in a minibus. Some roads in Kenya were fairly bumpy, but that’s to be expected - we took non-drowsy Dramamine to avoid motion sickness and didn’t have any issues. John was a great driver and safely maneuvered us through traffic jams and detours. It can get stuffy in the car, and we used our hand/neck fans quite a bit. John was friendly and knowledgeable, teaching us about Kenya, animals, and even his music.

Our only regret was not packing binoculars, as a few times animals were a bit further away and we couldn’t get the best view. Overall we had a wonderful trip and will be recommending Image Travel and John to anyone going on a Kenya safari.

Gill   –  
South Africa ZA
Visited: July 2023 Reviewed: Aug 12, 2023

Email Gill

Caring and helpful
4/5

We had a very good driver/guide, but could have been off his cellphone more! The Kenya roads leave a lot of be desired, especially the dirt roads, but John did very well especially being in the Toyota people van, which was not really suitable for the roads in the Mara, the Land Cruiser would probably have been more suitable. The accommodation was very comfortable with good food and service and what we paid for. All in all the tour was well structured and very enjoyable.

Zian   –  
Germany DE
Visited: July 2023 Reviewed: Aug 8, 2023

Email Zian  |  20-35 years of age  |  Experience level: first safari

Excellent guide David and very nice choice of resort.
5/5

David is a very patient and nice guide, and we totally enjoyed our safari with him. The route (1 night Nakuru + 2 nights Masai Mara) designed by Image Travel Ltd. Also definitely provided us with enough game drives and wildlife sighting.

Michael   –  
Germany DE
Visited: July 2023 Reviewed: Aug 8, 2023

Email Michael  |  20-35 years of age  |  Experience level: first safari

Overall great experience
5/5

Image travel was there for us, from helping with Visa, to providing excellent guiding and making all the arrangements for a good start into the holiday.

Monalisa   –  
United States US
Visited: July 2023 Reviewed: Jul 18, 2023

Email Monalisa  |  20-35 years of age  |  Experience level: 2-5 safaris

Memorable Experience with John and Image travels
5/5

Thank you so much John and Image travels for a truly memorable experience in Kenya. John’s enthusiasm and deep knowledge of the parks and animals along with his easy going and adaptable nature made out safari trip of 8 days enriching. The tour company effortlessly managed our logistics and accommodations. Personally, Mara Serena and Sopa lodge @Naivasha were my favorites !

I would recommend John and Image travels to anyone looking forward to explore Kenya.

Deenadayalan   –  
India IN
Visited: July 2023 Reviewed: Jul 12, 2023

Email Deenadayalan  |  50-65 years of age  |  Experience level: first safari

Mind Blowing Experience.
5/5

Was an awesome experience… thanks to image fantastic arrangements hospitality and wonderful hotels.. food was great … most importantly ANTONY our driver cum guide was so helpful and considerate throughout the trip and thanks to MWANJI .. was the key for our KENYA SAFARI

Krupa   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jul 10, 2023

Email Krupa  |  35-50 years of age  |  Experience level: 2-5 safaris

Extremely helpful and responsive
5/5

Our tour operator Mwanje was amazing. Our flight to Nairobi was delayed which meant we had to change our entire schedule.
Mwanje did all this, changed our internal flights and organised everything to perfection.
We had a great trip and everything was taken care of.

Vijaykumar   –  
United Arab Emirates AE
Visited: June 2023 Reviewed: Jul 10, 2023

Email Vijaykumar  |  35-50 years of age  |  Experience level: 2-5 safaris

A nice trip to remember
4/5

We were disappointed in Masai Mara Game drives. In itinerary, it mentioned half day and next Full day game drive. On the day we arrived to Masia mara the game drive we started late. It supposed to start at 4.00 PM but we started at 4.30 PM and ended on time 6.30 PM. We didn’t see much of the Animals. We were hoping on the next full day we may see more animal. But due to Balloon safari our Game drive started again late at 10 AM. He shown one pride of lions and a cheetah. Then we had bush lunch. There after we didn’t had any chance to see any wild life, He took the vehicle slowly in a bush where he spent almost 3 hours and he was telling us someone in the morning saw a lion kill here. But in that place apart from us nobody were there. Then slowly from that place he took us back to lodge. Then only we realized he bullied us. And next day we have been taken back to Nairobi without any early morning game drive.

Before taking the trip I have seen good review for the same guide from different nationality. I was very happy to get the same guide at start of Tour. May be since we are Indians we have been taken in to grant. The approach for other tourist may be different.

The only nice thing about the trip were the accommodation where we stayed.
The Sarova Mara accommodations were great.

The Image Travel Limited management (Mr. Mwanje) was extraordinarily helpful from beginning to end. He was always responsive.

Virgine   –  
Hong Kong HK
Visited: June 2023 Reviewed: Jul 9, 2023

Email Virgine  |  35-50 years of age  |  Experience level: 2-5 safaris

Very smooth and easy communications, helpful advice and logistics planning is on point.
5/5

The accommodations is just what i expected, or beyond. Worth every penny to save the hassles.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 154
  • 4 star 13
  • 3 star 6
  • 2 star 0
  • 1 star 2
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