Sort By: Date Most Helpful Rating 41-50 of 156 Reviews
Rob B.   –  
United States US
Visited: December 2022 Reviewed: Jan 12, 2023

Email Rob B.  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding Travel Company and Excellent Team

We had an outstanding experience working with Image Travel Limited. From the initial conversations and planning, to the booking and billing process all the way through to the trip itself and the after-trip follow up, Image Travel was absolutely amazing. I enthusiastically recommend them!

The planning, booking and invoicing process was very simple and straightforward. Once the trip started, we had a few unexpected challenges arise – specifically an international flight cancellation and some delayed East African visa approvals. In both situations, Mwange and his team were 100% available, responsive and committed to helping us through the hassles. And, on Christmas Eve no less, when our international flight was canceled, Mwange was incredibly helpful and responsive. It was an absolute relief and total joy to work with him and his office. He and I stayed connected throughout a long crazy day on WhatsApp – and never once, not once, did he let me down. On the final day of the trip, Mwange even made a special trip to the airport simply to greet and embrace us after a long, wonderful trip. Just that gesture alone captures the pride and professionalism of this company.

I highly recommend Image Travel. They are total professionals and I would trust them to do an excellent job for any traveler, regardless of budget, special needs or unexpected challenges.

ILHAAM   –  
South Africa ZA
Visited: January 2023 Reviewed: Jan 9, 2023

Email ILHAAM  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service with rapid response times, customized for the individual

Mwanje from Image Travel was excellent in developing an itinerary that suited my needs. They provided many options for the Maasai Mara and were quick to respond, including outside of business hours. I appreciated being constantly kept up to date about opportunities and changes from the airline that were not in our control.

timoir   –  
United States US
Visited: December 2022 Reviewed: Jan 7, 2023

Email timoir  |  50-65 years of age  |  Experience level: 2-5 safaris


We loved the trip. The way they organized was perfect. Always answering our questions quickly. Very good communication and planning. Even when an internal flight was delayed for 30 minutes, they let us know. I would really recommend this agency. Price quality is one of the best. And they took us to an amazing hotel, never letting us alone. Thank you for everything!

Sharad Rai   –  
United States US
Visited: October 2022 Reviewed: Oct 23, 2022

Email Sharad Rai  |  50-65 years of age  |  Experience level: 2-5 safaris

Incredible experience, Image Travel is the star company!!!

Look no further if you are looking for high-end safari experience in Mara or whole of Kenya, Image Travel is highly-highly recommended. We just got back from our one week vacation from Kenya that we booked via Image Travel and we couldn't be more happier. In the beginning I was skeptical about hiring a local company in Kenya, but after few correspondences and talking with Mwanje, I felt the company is genuine and pretty legit so I decided to go with them. We flew business class and were expecting the same level of comfort and service in Kenya. And we were so pleased with things moving so swiftly for us, never a glitch or a hitch along the way. I am compelled to write this review from the overwhelming experience we received while vacationing in Kenya. Mwanje (the owner of the Image Travel Ltd.), and David (our Nairobi guide) are the stars and I am sure others are too, but we didn't get a chance to work with them. We were flown from Nairobi to amazing FMKSC/Nanyuki for 2 nights and then flown to equally amazing AndBeyond Kichwa Tembo Tented Camp in Masai Mara wehre we were booked for next 2 nights. What an amazing place... great staff, great location (wildlife in abundance), and above all... GREAT SERVICE!!! Shout out to Sopia, Dennis, head chef, missing some names, and Stephen, our guide. We saw all big 5, and so up close. Stephen always positioned our vehicle in ways that gave us best viewing angle so up close, I was able to take some great yet memorable shots this time! Thank you Image Travel for making this a memorable vacation for us. This was my second safari but first for my wife and she thoroughly enjoyed the adventure, the animals, the people and the great service. We wish to go back again... We met Mwanje at the end of the journey and equally impressed by his humility, passion and drive to make this company a great company in the coming days. This company has a great future...

Jay   –  
Ghana GH
Visited: September 2022 Reviewed: Oct 21, 2022

Email Jay  |  35-50 years of age  |  Experience level: first safari

Quick , Efficient, value for money and a Super Premium service!

We travelled to Kenya for our first safari in the 3rd week of September ‘22 (21st to 25th). I was looking for an agency online for curating our trip since it was our first time and we were three families with a total of 5 kids ranging from age 5 to 11. Shortlisted about 3 agencies after doing a detailed online research and Image travel was one of them. Mr. Mwanje from Image travel got in touch with me within a couple of hours from when I sent the query. We got in touch over phone after that and I explained to him what all we were looking to cover as a part of our safari and it was smooth sailing then after. He quickly came back with a draft itinerary with some camp options and their tentative costs. We had a couple of rounds of discussions on the camp type, security there , them being kids friendly etc and we finalized upon the camp (Neptune Mara) and the itinerary. The cost he gave us was very competitive as I had also got two more quotes for a similar itinerary. A few days before we travelled one of the family had to drop out due to a medical emergency and Mr. Mwanje skillfully handled the cancellation part and ensured that we did not have to pay any cancellation charges being a sudden medical emergency.
Our itinerary was to land in Nairobi (early in the morning) , get transferred to the Wilson Airport and take the Safarilink flight to Masai Mara (stay 3 nights) and then back via road from Mara to Naivasha (stay 1 night) and then to the Nairobi Airport. Image travels booked the entire bit from pick up at the Nairobi airport to drop back. As soon as we stepped out of the Nairobi airport , we got picked up by David who smilingly welcomed us to Nairobi with a loud “Jambo”. The safari link flight was on time and very efficient and we landed on the Mara Musiara airstrip where Jasan our guide and driver was there waiting to pick us up the 4*4 Landcruiser. Game was bountiful and we had spotted Zebra, Wild Buffalo , Giraffe , Thomson’s Gazelle and Topi by the time we reached the camp.
Camp itself was amazing and will write a detailed review on the same. Jasan in the 4 days we were with him ensured that we saw the big 5 and we were lucky (with a lot of effort from Jasan to take us deep into the bush). His energy and commitment to ensure that we see the big game was just inexhaustible with long 7-8 hour game drives which he took us on with a big smile. He was extremely knowledgeable not only on the game animals but also a bird lover !!
We drove from Masai mara to Lake Naivasha while visiting Lake Nakuru where we spotted the famous Rhino up close. We stayed at the Naivasha Sopa lodge which was a dream resort with game freely roaming around inside the premises (Zebra , Giraffe and Hippos !).
Jasan dropped us back to the airport on the day of our flight. It was the most wonderful experience dealing with Mr Mwanje. He was extremely responsive, accommodating and absolutely clear in the dealings (he was sending me screen shots of the cancellation discussion with the camp till the day of or arrival in Nairobi!)

Karthik   –  
United Kingdom UK
Visited: September 2022 Reviewed: Oct 10, 2022

Email Karthik  |  35-50 years of age  |  Experience level: first safari

Truly great safari!

What an amazing trip. Organised a 5 day safari only 5 weeks in advance. The communication was great throughout and lots of information provided. The guide David made the trip incredible with his knowledge, humour and helpfulness. The accommodation selected was perfect. Have already recommended to family and friends.

Debra   –  
United States US
Visited: September 2022 Reviewed: Sep 30, 2022

Email Debra  |  65+ years of age  |  Experience level: 2-5 safaris

Mwanje was attentive to our needs, and provided a tour that exceeded our expectations.

We booked Image Travel's 9 Day Kenya Classic Luxury Sky's Escape. The parks we visited, Meru NP. Loisaba Conservancy, and Masai Mara NR, were excellent choices to experience three different habitats and numerous mammals and birds. The lodging for this trip was beyond expectation! Mwanje was attentive to our wishes for this trip, and communication was prompt and detailed. The value for the price was excellent. The tour proceeded as stated in the itinerary. Thanks to Image Travel, we had a trip that will be remembered as one of our best,

Eissa   –  
United Arab Emirates AE
Visited: September 2022 Reviewed: Sep 30, 2022

Email Eissa  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing trip

Mwanje was the best , he arranged for us everything within one day only and it was amazing trip ever .

Inas Chehimi   –  
United Arab Emirates AE
Visited: August 2022 Reviewed: Sep 30, 2022

Email Inas Chehimi  |  35-50 years of age  |  Experience level: first safari

Very helpful

I wasn’t sure which safari company to choose specifically I had narrow window of time to decide. I found this site very helpful and assuring to get good experience ( No bad surprises). Highly recommended and thank u again

Joran   –  
Canada CA
Visited: September 2022 Reviewed: Sep 29, 2022

Email Joran

Incredible safari

This safari exceeded our expectations. The accommodations were some of the best and most unique we have ever stayed in. Our guide Jasan was very knowledgeable about not just animals, but the cities we were visiting, the culture, and almost any question we asked. He was able to find time for us to stop at the Masai Mara village on the way back. Jasan was a fantastic driver. We saw a number of other vehicles that broke down or stuck in the mud, but Jasan always kept us safe and operational.

There wasn’t a single animal that we didn’t see on this trip. We saw the big 5 and some.

One of the best vacation experiences we have ever had. HIGHLY recommend.

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