Reviews

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Eric   –  
Hong Kong HK
Visited: June 2025 Reviewed: Jun 16, 2025

Email Eric  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Eric and not that of SafariBookings.
Don't believe all the positive comments in the agency's page. It won't show negative comments!
2/5

I participated in a 6-day safari tour in June, being the first group to join the tour. I reached an agreement with Emanuel, the owner of the company. However, upon my arrival, Emanuel informed me that all plans from Day 2 to Day 6 had been altered to accommodate the group tour. Since we were the first to join, the agency should have coordinated the second party to fit into our original schedule, not the other way around. Emanuel claimed that it made no difference, but how could that be true?

The first issue was that we had to depart at 6 a.m. on the second day, following over 13 hours of travel the previous day. According to Emanuel, our original departure time was scheduled for 9:30 a.m., based on the initial itinerary. The second issue was that we had to make a return trip to Ngorongoro and visit the area twice, which was unnecessary according to our original plans.

Emanuel's claim that we were not the first party to join the tour is untruthful. If we had not been the first, it would be even more dishonest to accept our original itinerary, knowing full well that it was not feasible.

Emanuel is solely a businessman with no regard for customer satisfaction; his focus is only on money. He shows no respect for the agreement we made. I have traveled to more than 20 countries, and regardless of whether it's a group tour or a private tour, my schedule has never been changed at the last minute without my consent. I do not recommend this agency for group tours unless you are prepared for your itinerary to be altered at any time without notice. And, of course, he will tell you that it makes no difference!

Kimberley   –  
Netherlands NL
Visited: June 2025 Reviewed: Jun 13, 2025

Email Kimberley  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

The 5-day safari was truly a wonderful adventure! We were out every day spotting the most amazing wildlife, with Waldon as our driver, who knows the bush like the back of his hand. He took us to the best spots to see lions, elephants, and even leopards. The cook was also wonderful — every evening the meals were delicious, fresh, and prepared with love. Highly recommended for anyone who wants to experience the wilderness at its best!

Nick   –  
Netherlands NL
Visited: June 2025 Reviewed: Jun 13, 2025

Email Nick  |  20-35 years of age  |  Experience level: first safari

Perfect!⭐️
5/5

I really enjoyed the 5-day safari. Waldon was the perfect driver: calm, experienced, and passionate about nature. He shared a lot of knowledge about the animals and the park, making the drive even more special. The cook also deserves a huge compliment; every day he prepared tasty food, right in the bush. I felt completely cared for, surrounded by wildlife and delicious food. It’s a trip you’ll never forget!

Gaia   –  
Germany DE
Visited: June 2025 Reviewed: Jun 12, 2025

Email Gaia  |  20-35 years of age  |  Experience level: first safari

All perfect organized and the staff very very kind
5/5

All perfect organized and the staff very very kind

Cristina   –  
Germany DE
Visited: June 2025 Reviewed: Jun 11, 2025

Email Cristina  |  35-50 years of age  |  Experience level: first safari

Top Safari
5/5

Emanuel was always answering promtly. The Guide and Cook were really experienced and expert. All the parks have an own vibe and deserve to be seen. We were traveling with two kids and all the people were taking super good care of them. We would love to come back soon and suggest Crater Explorer to everyone! Asante!

Kathryn   –  
United States US
Visited: May 2025 Reviewed: Jun 5, 2025

Email Kathryn  |  20-35 years of age  |  Experience level: first safari

Helpful and knowledgeable!
5/5

If you’re like me and spent at least two days filtering through this site I can say with confidence, you should book with crater. Emanuel organized everything and was super responsive and went above and beyond for us. He even helped get us to our next location after the safari ended. He also gave us the coolest experiences at truly competitive prices we couldn’t find elsewhere (like the hot air balloon safari - which you should do!)

On top of that the tour guide he set us up with, Freddy, has to be one of the smartest people I’ve ever met. He knew everything about anything we asked and got us to the best spots to see the animals. He truly understood their behavior and was able to read their body language to position us in a way that couldn’t have been closer in some instances.

Definitely book crater!!

Zsuzsanna   –  
Hungary HU
Visited: May 2025 Reviewed: Jun 1, 2025

Email Zsuzsanna  |  50-65 years of age  |  Experience level: first safari

Amazing 4-day safari tour organized by Emanuel!
5/5

We had a fantastic 4-day mid-range safari tour organized by Crater Explorer. Everything was great, our driver and guide made our trip truly memorable. The lodges were chosen very well. It is a plus that we were picked up and dropped off at the airport. Thank you, Emanuel! Highly recommend your tour.

Yuki   –  
Japan JP
Visited: May 2025 Reviewed: May 23, 2025

Email Yuki  |  20-35 years of age  |  Experience level: first safari

Great experience
5/5

It was literally a life changing experience. We encounter lots of animals and all the places we have visited are just splendid. And all these wonderful experience was well supported by our guide, Amuel and chef Tito. They are very friendly and did great job to support our experience. Thank you so much!

Hathm   –  
Japan JP
Visited: May 2025 Reviewed: May 14, 2025

Email Hathm  |  20-35 years of age  |  Experience level: first safari

He is a truly sincere, kind, and trustworthy person! From the beginning to the end of the tour.
5/5

Even though I had booked a different hotel, he kindly accommodated me and even provided transportation to and from the other hotel with a warm attitude. His explanation of the tour was very detailed and easy to understand, and I was already full of gratitude even before the tour began. Thank you so much.

Even after the tour ended, he continued to check if everything was okay and offered support, and I truly appreciate his kindness.

Needless to say, the safari was absolutely amazing. We were able to see all of the Big Five perfectly. It was a wonderful experience that made me feel grateful to be born in such a beautiful world where animals and humans coexist.

The food was delicious, and the guide was very professional and made the experience so enjoyable for us.

Mikayla   –  
Canada CA
Visited: May 2025 Reviewed: May 5, 2025

Email Mikayla  |  20-35 years of age  |  Experience level: first safari

Fabulous Safari!
5/5

Crater safaris was awesome!! It was very easy to book and they were consistent in making sure everything went smoothly and I had a good time. The guide was amazing and I would absolutely have him again. You definitely get what you pay for on this Safari and with this company. It is super reliable and they are so well connected with the guides and the hotels that you truly do not need to worry about anything. We saw elephants, lions, giraffes, rhinos, and everything in between. I would absolutely book through Crater again!!!!

Average User Rating
4.9/5
Rating Breakdown
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  • 2 star 1
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