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Safari Update Travels
- Office In:
- Size:
- 1-5 employees (Founded in 2016)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
-
KERWTZUG
- Price Range:
- $75 to $150 ppper person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Kate Vitoria | 20-35 years of age | Experience level: over 5 safaris
Very supportive, reliable and client oriented
We booked a private safari via Safari Update Travels to Amboseli.
During requesting a quote and booking process, Linsel was very helpful and prompt in answering all our questions.
We were received by Linsel and his colleague at the airport early in the morning and escorted to our car. After giving us all necessary instructions, we started our great tour.
The tour was very well organized and everything went as planned.
Big thanks to our great driver Peter! He was very professional, experienced and has a decent knowledge about all national parks that we visited.
We highly recommend this operator.
Email Brenda Carlos | 35-50 years of age | Experience level: over 5 safaris
Very trustworthy safari company
My hubby and I reserved a seven-day safari in Kenya, and I have to tell that it was an amazing trip! Everything went smoothly, from the preparation stages to the trip's execution.
Silas was thoroughly involved in the planning process, responding to all of our inquiries and making insightful suggestions.
He gave us a cordial welcome at the airport upon our arrival in Kenya and introduced us to Stephen, our highly competent and well-organized guide. Following a lengthy trip, we arrived in Kenya without any issues and were promptly cleared at the airport.
After a few hours of travel, we arrived safely in Mara and were warmly greeted by the personnel at the lodge (Neptune) where we were to spend the next 3 days.
Silas carefully organized every one of our game drives, and we saw some amazing animals.
Everything, including the hotel arrangements, was expertly handled.
Without a doubt, we will use Safari Updates for our upcoming safaris.
Email Charles Felipe Sanchez | 50-65 years of age | Experience level: over 5 safaris
Superb, informative and exciting safari
From the very first inquiry email to my departure from Nairobi, Silas and his team at Safari Update Travels could not have been more supportive and friendly. I was met at the airport, delivered to the hotel and throughout the 3 day safari the driver, accommodation and food were superb. It was a private tour for my family and I, the guide was very well informed and helpful. We visited Masai Mara and Naivasha and we saw most of the 'Big 5' animals, elephant, lions, buffalo, hippos and much more.
The game drives were very thrilling as we came up close with the animals. Everything went smoothly.
We were dropped off at the airport after the drive. It was a wonderful experience. Thank you Safari Update Travels.
Email Varsha | 35-50 years of age | Experience level: first safari
Highly recommended
I had an amazing experience in Masai Masa. I booked my Masai Mara 3 day 2 night package from Safari Update Travels. My point of contact was Silas who has always been available to answer all my queries. He is easily reachable. He had assigned to us tour guide Jack who did a brilliant job as we witnessed all big fives. He made sure we get to see Lions, Elephants including other animals from a very close distance, which we did and it was just unbelievable. We were amazed to spot a couple of Cheetahs also twice. If anybody planning to visit Kenya for Safari tours, I will highly recommend to book via Safari Update Travels.
Email Moses Boteng | 50-65 years of age | Experience level: over 5 safaris
A fantastic experience and trip with Safari Update Travels
What a fantastic experience and trip Silas and the Safari Updates team organized. They are skilled, competent, and incredibly diligent. He accomplished our goal of taking safaris in both Kenya and Tanzania over the course of six days. Despite having made our booking for Kilimanjaro with a different Firm, he assisted us and remained in touch with us to see how we were doing.
We contacted two other businesses before making a reservation with Safari Updates and the standard of customer service offered by Safari Updates was unrivaled. The whole itinerary for the trip, including the pick-up and drop-off at the airport, was carefully laid out. Additionally, he spent a great deal of time going over the specifics with us, and he was always available for chats before, during, and even after the trip. He made some adjustments to meet our needs, but we also trusted him to make his own recommendations, resulting in a fantastic vacation that gave us several opportunities to view the great Masai Mara.
Silas and Safari Updates provided excellent service, and we are truly appreciate.
Email Mwikali | 20-35 years of age | Experience level: first safari
Excellent customer service. Surpassed all expectations.
Service 5⭐
Accomodation 5⭐
Meals 5⭐
Transfers 5⭐
Customer service 5⭐
Overall 5⭐
Email Braiden | 35-50 years of age | Experience level: 2-5 safaris
Beautiful 7day game drive experience- 100% perfect
I and my family went on a 7-day trip to Amboseli, Lake Nakuru, and to Masai Mara. Amboseli had the most amazing heart of elephants, as well as a spectacular view of Mt. Kilimanjaro. There are plenty of animals at Lake Nakuru... lions, cheetahs, leopards, giraffe, buffalo. In masai mara, the wildlife was fantastic, wildebeest,topis,gazelles for starters. We saw lions kill, play,sleep, and even do a wedding(another name for making love in the jungle). The trip was far more than we expected. I would definitely recommend Safari Update Travels as for anyone looking for the best authentic and tour company
Email Emmy | 20-35 years of age | Experience level: first safari
Ensures customer satisfaction is met, best game drives
The agent Xavier is very social and clear in his communication. We had a really great experience in Masai Mara. We enjoyed the game drives, and Martin was an excellent driver and guide. Very knowledgeable and was able to answer all the questions that we had. The accommodation in jambo mara was very clean and the staff was very friendly and helpful. Must recommend to my friends to do the wonderful experience and book through safari update travels
Email Winfred | 20-35 years of age | Experience level: over 5 safaris
Total Ripoff/Dishonest/Unbothered/Dubious
I'm a very disappointed client on 2 occasions the latest on for Mara being the worse than the first trip to Salt lick and it's a wrap for me with this said company. I booked my sister and her family via the the agent Xavier and on the day of and during the trip his true colors were out without a doubt. Having paid for landcruiser option for pick and drop off...the dude shows up with a Noah with excuses from here to tumbuktu in the name of maandamano n promises to fix the mishap. At Narok he takes them to a bar setup for lunch with kids yet the booking included lunch at Jambo Mara hotel...as if this was not enough they end up being picked from Narok in a rundown canvas landcruiser that's was nothing but utterly disrespectful. I don't even want to mention the state of the rooms booked despite paying extra to ensure even the children would get meaningful space...instead the rooms were all squished in wooden cabins contrary to glass accommodation that had been shared to us during booking...anytime they sought help from the hotel they kept being referred back to their the so called agent with cared less about them. Seeking refunds for the substandard services offered versus what we paid for all landed in deaf ears and there's totally nothing good to write about this company from our experience. We leave it all to Karma as conversations bore zero fruit...
Email Ella | 20-35 years of age | Experience level: 2-5 safaris
BEST CUSTOMER SERVICE
Masai mara was awesome and majical
This safari was majical. I made arrangements to visit Masai Mara during my vacation and Safari Update Travels made it possible. I arrived in the Mara in the afternoon hours and then set out straight for the afternoon drive. It was quite refreshing.
I also visited the local Masai village which was nearby so I was able to interact with many members of the community. The best part of the trip by far was our tour guide, Wycliffe. Besides being witty and having a deep sense of humour, Wycliffe is one of the kindest people I’ve ever had the pleasure of meeting. He went beyond his means to take care of us and make our trip memorable. Will definitely be back for another tour with Safari Update Travels in the future.
Disclaimer
- All corporate and/or tour info is provided by Safari Update Travels, not SafariBookings
- The tours offered by Safari Update Travels are subject to their terms & conditions