Msangai Team
Msangai Adventure Safaris
- Located In:
- Size:
- 20-50 employees (Founded in 2020)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $800 per person per day (USD, excl. int'l flights)
Reviews
Email Jane | 20-35 years of age | Experience level: first safari
Best experience
We did a 7 day safari to the Serengeti and had such a great time. We chose the mid-range option and the lodges were fantastic. We loved the camps in the Serengeti as you’re completely immersed in nature. Eric was great at helping tailor our itinerary and was very responsive. Our guide Godi was also awesome - he was kind, knowledgeable and great at spotting animals. Overall, we had a trip of a lifetime and would highly recommend Msangai and Godi as your guide!
Email Tal | 20-35 years of age | Experience level: first safari
An unforgettable experience
We had the most amazing trip with Msangai - we did the 5 night 6 day migration tour into the northern Serengeti.
Msangai were very helpful and accommodating from the start of the booking process all the way through. Our guide Emmanuel was very knowledgeable and kind, and went out of his way to make sure we got the most out of our trip, working really hard all week to find animals in the bush!
Eric was also an amazing resource in the office, and helped us plan our accommodation, onward travel and airport transfers on either side of the trip, making our experience stress free and relaxing.
The accommodation and food were all beyond our expectations. All staff across the week were very kind and hospitable. Staying in the tented camps was a particular highlight of the trip, allowing us to immerse ourselves in the wildlife of the Serengeti whilst still enjoying some luxury home comforts.
If you are considering a safari in Tanzania, definitely book with Msangai! Thank you to Emmanuel, Eric and Zee for all your help in organising a once in a lifetime trip!! :)
DE
Email Marie | 20-35 years of age | Experience level: first safari
Unforgettable Safari Experience in Tarangire, Ngorongoro & Lake Manyara
We had a wonderful 3-day safari with Msangai Adventure Safaris, exploring Tarangire, Ngorongoro Crater, and Lake Manyara. Our guide Godlizen was truly exceptional. He drove safely and with great care, and was always attentive to our questions and interests. He had a great sense for spotting wildlife, which made the experience truly special. The communication with Zee and Eric before the trip was quick and very helpful. Compared to other safari providers, the value for money was outstanding.
We can highly recommend Msangai Adventure Safaris – and next time, we will definitely come back for a safari in the Serengeti! Thank you for everything!
AE
Email JC & Catherine | 50-65 years of age | Experience level: 2-5 safaris
Amazing experience for safari lovers
Our 2-day safari with Msangai Adventure Safaris in October 2023 was unforgettable. The team was professional, the vehicle comfortable, and the guide went out of his way to make sure we had the best experience. We spotted so many animals and learned a lot about the parks. Everything ran smoothly, and we truly enjoyed every moment.
AE
Email James Yeomans | 20-35 years of age | Experience level: 2-5 safaris
Super knowledgeable and organised
This was my 2nd trip with Msangai adventures. Slightly different trip as we also brought our golf clubs!
Again had the most unforgettable experience with Msangai Adventures, and I can’t recommend them enough! From start to finish, everything was perfectly organized, making the trip seamless and full of adventure.
Our journey began with a visit to Serval Wildlife Park, where we had the chance to get up close with incredible animals in a safe and natural environment. It was both educational and exciting!
We also got to play Kilimanjaro Golf & Wildlife Estate twice, against the stunning backdrop of Mount Kilimanjaro and Mount Meru. The course itself was a great design and good challenge with spectacular views and wildlife.
Another highlight was exploring Arusha National Park, a hidden gem with diverse landscapes—from lush forests to open plains—where we spotted giraffes, zebras, and so much more. The guides were knowledgeable and passionate, sharing insights that brought the park to life.
Accommodation was top-notch at Kili Seasons Lodge, where comfort and warm hospitality made us feel right at home. After days full of adventure, it was the perfect retreat to relax and recharge.
To top it all off, we ended our stay with an evening at one of Arusha’s rooftop bars, enjoying breathtaking views over the city as the sun set behind the mountains—a magical way to wrap up the trip.
We managed to fit this all in, in 3 days! Msangai Adventures exceeded our expectations again in every way: professional, attentive, and truly committed to creating memorable experiences. If you’re looking for a blend of adventure, relaxation, and world-class service in Tanzania, they are the team to go with!
AE
Email James Yeomans | 20-35 years of age | Experience level: first safari
Very Knowledgeable about the vast area of Tanzania and all the animals, oraganised and friendly
I had the privilege of experiencing a safari with Msangai Adventures in Ngorongoro and Nkaiti, it was truly unforgettable. From the very beginning, the team was professional, warm, and attentive, making sure every detail of the journey was perfectly arranged.
Our guide was not only highly knowledgeable about the wildlife and ecosystems but also incredibly passionate about conservation and local culture. Thanks to his expertise, we were able to spot the Big Five and so many other animals up close, all while learning fascinating facts about their behavior and habitats.
The safari vehicle was comfortable, well-equipped, and ideal for photography. What really stood out was the personalized touch—Msangai Adventures made us feel like more than just tourists, they made us feel like part of a family exploring the beauty of Tanzania together.
The Ngorongoro Crater itself is breathtaking, but experiencing it with a company that values quality service, safety, and authenticity elevated the entire trip.
I would highly recommend Msangai Adventures to anyone looking for a genuine, memorable, and enriching safari experience in Ngorongoro and beyond. They exceeded all my expectations, and I will definitely book with them again in the future.
US
Email Faisal | 20-35 years of age | Experience level: first safari
I recommend you do not book!
I booked a 3-day safari with Msangai Safaris with my spouse, and unfortunately our experience fell far short of what was promised.
• Missed game drives: The first day had no proper game drive or lunch, and the second day was largely lost due to delays and the guide being absent for over 2.5 hours at Kogatende airstrip. The only meaningful game drive happened on the final morning, and only after concerns were raised directly with the company.
• Unsafe, unfit vehicle: The guide’s car was an old open model that repeatedly broke down, including a muffler failure that left us stuck on the road. At one point, we were taken to a garage during game drive hours.
• Professional concerns: The guide admitted he could not reliably manage the vehicle and attempted to borrow a relative’s car. There was minimal concern for safety or the quality of the safari experience.
• Broken promises: Binoculars that were confirmed in writing were never provided.
While lodges, flights, and the hot air balloon were delivered, the core safari experience — the main reason for booking — was significantly disrupted. The company issued a partial refund of USD 1,250, but this only covered a small portion of the losses.
Update: After posting the review, the owner asked us to remove it, claiming one bad experience shouldn’t reflect their company. This was our one and only experience — and it was severely disrupted. It’s important to leave this review so future travelers can make informed decisions.
Additionally, while the wildebeest migration was impressive, our car arrived last, we were stuck in the back, and the driver could not get us closer. The company’s marketing implies an “unforgettable safari experience,” but in reality, this was not delivered
US
Email Anonna | 20-35 years of age | Experience level: first safari
Extremely Disappointing & Unsafe Safari Experience – Do Not Recommend
UPDATE: After posting my review, the owner asked me to take it down because “one bad experience doesn’t reflect his company.” But this was my one and only experience and it was robbed from me. That alone should tell you something about this company handles dissatisfied guests.
Also, notice how tactical the company is in their response: they claim they gave me a “full refund.” In reality, it was USD 1,250, which is less than a quarter of what I paid, and only covered one disrupted day. The failures on Day 1 and the overall safari experience were never properly compensated. Calling that a “full refund” is misleading at best.
Yes, I saw the wildebeest crossing, but let’s be clear, hundreds of guides bring guests there daily during this migration season. There was nothing exclusive about this being provided by Msangai. Our car was one of the last to arrive, we were stuck in the back, and the driver wasn’t even able to get us closer. This company did nothing special to deliver an “unforgettable safari experience”, despite how they market themselves.
ORIGINAL REVIEW:
I paid over USD 5,000 for a 3-day safari with Msangai Tours, and what I received was nothing close to what was promised. The trip was poorly organized, unsafe, and deeply disappointing.
Key issues:
• Missed game drives: Day 1 had no proper drive, just a transfer to the lodge. Day 2 was largely wasted due to delays and breakdowns.
• Abandonment: Left for 2.5 hours at Kogatende airstrip with no guide, no communication, and no safe transport.
• Unsafe, unfit vehicle: Given an old open vehicle (never disclosed beforehand) that broke down repeatedly, including a muffler failure that left us blocking traffic.
• Garage stop during safari: Instead of a game drive, we were taken to a garage while the car was being fixed – unacceptable for paying clients.
• Broken promises: Binoculars, a basic safari necessity, were promised but never provided.
• Unprofessional guiding: The guide admitted his car was failing, tried to borrow a relative’s, and showed little concern for safety or experience.
Yes, the lodges were fine and the hot air balloon was enjoyable (booked through another operator), but the safari itself was essentially undelivered.
I did eventually receive a small partial refund of $1250, but it does not make up for the wasted time, stress, and lost experience.
Bottom line: If you are considering booking with Msangai Tours, I strongly advise against it. There are many other operators in Tanzania who deliver safe, professional, and reliable safaris.
Reply from Msangai Adventure Safaris
Posted on Sep 6, 2025Dear Anonna,
We are truly sorry for the experience you and your spouse had with us.
Delivering such a service is far from the standard we set for our guests, and we deeply regret that you encountered this situation.
Please be assured that Msangai’s management has already implemented corrective measures to prevent anything like this from happening again.
As a first step, we have processed a refund of USD 1,250 to compensate for the affected day of your safari. If you feel this does not adequately address the inconvenience caused, please do not hesitate to contact us—we will gladly explore additional ways to make things right.
Thank you once again for sharing your feedback. We value the opportunity to improve and sincerely wish you and your spouse all the very best.
Kind regards,
Msangai Customer Service Team
US
Email Becky | 35-50 years of age | Experience level: first safari
Delightful in Every Way
I had a wonderful time on safari! Eric was waiting for me at the airport when I arrived with a warm smile and professionalism and I knew right away that I was safe as a solo traveler and in good hands with this company. James was my safari guide and he was an impeccable driver and kept the group I joined safe on the roads and around the animals, while helping everyone see and do everything we wanted. We saw all of the 'big five' and so much more. The hotels and lodges they picked were also wonderful with good food and friendly staff. I went for safari and left with friends. I definitely recommend this group and will book with them again if I ever have the opportunity to return.
US
Email Jennifer | 35-50 years of age | Experience level: 2-5 safaris
The Best of the Best
Simply the best. From booking to planning to execution: Msangai does it all. Communication with Erick was quick and easy and he answered all my questions throughout the planning process. Our guide/driver Emmanuel met us at the airport and was a safari angel. He is so experienced and knowledgeable and it was evident that Emmanuel and Msangai are the best out there- from the expert driving, flexibility, knowledge, arranging accomodations and food (we saw first hand groups who had inexperienced driver/guides stuck on the side of the road). I can't rave about them enough. Don't even bother looking into other safari planners, just book Msangai and you are in good hands.