Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 637
  • 4 star 46
  • 3 star 8
  • 2 star 4
  • 1 star 5

Sort By: Date Most Helpful 1-10 of 46 Reviews
Jacinta   –  
Chile CL
Visited: September 2025 Reviewed: Oct 8, 2025

Email Jacinta  |  20-35 years of age  |  Experience level: 2-5 safaris

Derrick was cool, but quiet, didn't say much during game drives, and seemed rushed.
4/5

Overall, everything went very well. Communication with the agency was excellent, and the staff were friendly. However, the day we left for the park, we left much later than planned and couldn't go to the Maasai Village. Furthermore, we entered the park late and left early on the other two days of the game drive. So we felt like we lost valuable time in the park and the opportunity to see more animals. This wasn't a good thing, considering the monetary cost of hiring a safari service.

Ed   –  
United States US
Visited: October 2025 Reviewed: Oct 1, 2025

Email Ed  |  35-50 years of age  |  Experience level: first safari

Review for Super Eagles Travel and Tours
4/5

Although we had some initial conflict around the pricing breakdown, I appreciate the open communication throughout the process. Both Michuki and John were professional and responsive, and I felt heard even when we had to clarify some details.

John was our guide and did an excellent job. Thanks to him, we were able to spot four out of the Big Five — elephants, African buffalo, rhinoceros, and lions. It was an incredible experience.

The Nairobi National Park itself is a gem — clean, beautiful, and surprisingly wild despite being so close to the city. It truly feels like you're in the heart of nature.

Overall, I recommend Super Eagles Travel and Tours for anyone planning a safari. Just make sure to confirm pricing clearly ahead of time, and you’ll be in good hands for the rest of the journey.

Vani   –  
India IN
Visited: September 2025 Reviewed: Sep 25, 2025

Email Vani  |  50-65 years of age  |  Experience level: 2-5 safaris

Timeliness
4/5

Good communication in English. Cost can be negotiated, value for money, timeliness.

Sona and Vlado   –  
Slovakia SK
Visited: September 2025 Reviewed: Sep 21, 2025

Email Sona and Vlado  |  20-35 years of age  |  Experience level: first safari

Really nice safari trip with Super Eagles
4/5

This was our first safari and we enjoyed it very much. The tour was really good, our guide was called Newton, he was a really good driver, experienced and a very nice person, we saw almost every big animal that you can see on safari. The communication was quick and good, it has a good value for the money. The only negative thing we would mention is that we got an itenerary when booking the tour but the days and times of the activies didn't always match the itenerary. Sometimes we were not sure what will happen the next day. For example, it happened to us that for one day we didn't have any activity, just travelling from one place to another. But in the end it all worked out and we always had a person taking care of us.

SB   –  
Hong Kong HK
Visited: September 2025 Reviewed: Sep 17, 2025

Email SB  |  50-65 years of age  |  Experience level: first safari

Generally satisfactory
4/5

Good value for money, the driver Jackson is reliable, makes best endeavours to search for the animals, drives smartly. If the driver can brief us the itinerary for the next day in advance, the service will be perfect.

Jesper   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 28, 2025

Email Jesper  |  35-50 years of age  |  Experience level: first safari

Amazing!
4/5

The tour was amazing. The accomodation booked for us was great especially Ambokili Cottages. Our tour guide, Tim, was excellent. He made sure that we are comfortable. He also knows all the amazing spots to see the animals and we managed to complete the BIG 5. The staff of the agency, Derrick, also updates us on how our experience is going to make sure we get our money’s worth. This tour is highly recommended.

Gladys   –  
Kenya KE
Visited: August 2025 Reviewed: Aug 27, 2025

Email Gladys  |  35-50 years of age  |  Experience level: 2-5 safaris

Efficient
4/5

The operator helped in locating an ideal gateway location for me and my family. We had a relaxing time away from busy life in Nairobi

Paola Romero   –  
Colombia CO
Visited: July 2025 Reviewed: Aug 17, 2025

Email Paola Romero  |  20-35 years of age  |  Experience level: first safari

Great communication, excellent problem solving and variety
4/5

First of all, our trip was 7 days between Kenya and Tanzania, plus 3 days in Zanzibar (beach). We included meals, accommodation, tours, and all ground transportation (inside the parks and cross-border transfers).
My rating would be 4.5 stars, but only allows whole numbers :)
- Regarding the service before the trip, I must say it was a solid 5/5. The advisor (Chanson Kimani) with whom we worked on the quotation reviewed every single detail with us countless times and was always extremely helpful! Even with the 8-hour time difference, we always received kind, clear, and flexible responses. There was always willingness to review budgets and make adjustments—even when we had to change dates due to a miscommunication (things that happen), it was resolved quickly and without any issues. The human quality in Africa is just incredible.
For me, the most important thing was communication: we always had it before the trip, upon arrival, and throughout our safari.
- The agency offers a wide variety of tours, which makes it great for fitting different budgets, and they provide several international payment options or cash.
- The staff at the hotels, tourist sites, and drivers were excellent—definitely 5/5. Always willing to help, explain, and share the wonderful places Africa has to offer.
- Heads-up: the agency works with partner agencies depending on the country. They also provide good service (very kind), but we did experience last-minute hotel changes. Although these were solved quickly and with clear communication, the replacement hotel on our last night did not match the original standard of comfort we expected.
- Suggestion: carefully review the camps according to your needs and budget (ask for photos). For Latin American travelers, it’s important to have a comfortable and clean bathroom. While cleanliness was never an issue, comfort at Niyati Camp (Kenya) was lacking. The construction is somewhat old, and the bathroom showed signs of rust everywhere.
Finally, I recommend checking all required travel items (visas, insurance). In Zanzibar, you must purchase mandatory insurance of about USD 44 per person—even if you already have international insurance. The agency was not clear about this, which caused some inconvenience, but it was ultimately resolved.

Edoardo   –  
Italy IT
Visited: August 2025 Reviewed: Aug 16, 2025

Email Edoardo  |  20-35 years of age  |  Experience level: first safari

Great experience, comunication can be better
4/5

Our safari experience was very good. We saw a lot of animals also thanks to our driver Antony. The company was quite responsive on whatsapp but sometimes we got some schedule change without no one explaining us the reason. In the end the plan was reasonable but some further explanation could be better. Price was the lowest we could find.

Zhu   –  
China CN
Visited: August 2025 Reviewed: Aug 12, 2025

Email Zhu  |  20-35 years of age  |  Experience level: first safari

Expert driver, thoughtful planner—delivered many animals right before our eyes.
4/5

The Super Eagles charged a fair price and showed us lions, cheetahs, giraffes, and more. It was an unforgettable tour

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 637
  • 4 star 46
  • 3 star 8
  • 2 star 4
  • 1 star 5
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