Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
DE
Email Aydin | 35-50 years of age | Experience level: first safari
Wonderful
We had a wonderful safari with Serengeti Smile in Tanzania. We did 7 days trip to Tarangire, Southern Serengeti for Migration, Ngorongoro and Lake Manyara. The booking process with Frank was very easy and a lot of flexibility regarding all the wishes we had. Our guides Sadik and Godwin were supper amazing. They managed to get us in the right spot to see the animals and to take beautiful pics and made this experience unforgettable. We had such a great time with them. We would recommend Serengeti Smile to everyone.
DE
Email Supreeth | 20-35 years of age | Experience level: first safari
Best Safari Experience
Guide - Zakaria
Communication - Guide was very knowledgeable about lots of animals and birds and knew where to find big 5. He was quite easy and fun to talk to which made our Safari a wonderful experience
Service - Definitely a five star experience
Value for money - Totally recommend for the value proposition. The accomodations throughout our Safari and the quality of the vehicle was top class
Highly reliable
ID
Email Utami | 35-50 years of age | Experience level: first safari
Unforgettable Experience
We recently went on an incredible 8-day safari trip with Serengeti Smile, and it exceeded all of our expectations. From the moment we arrived, the team at Serengeti Smile and Frank were friendly, accommodating, and attentive to our needs.
Our driver and guide, John, was an absolute delight. Not only was he incredibly knowledgeable about the wildlife and landscape, but he went out of his way to make sure we were comfortable and enjoying ourselves. His passion for the Serengeti was infectious, and he went above and beyond to ensure that we saw everything we wanted to see and more.
The organization and planning that went into our trip were exceptional. Serengeti Smile truly thought of everything, from the delicious meals and comfortable accommodations to the well-timed game drives that allowed us to see the most wildlife possible.
One of the highlights of the trip was staying in a tented camp in the heart of the Serengeti. The camp was luxurious and well-appointed, with all of the amenities we could ask for. But what really made it special was the feeling of being surrounded by nature, with the sounds of the bush just outside our tent.
Overall, I can't recommend Serengeti Smile, Frank and John enough. They truly went above and beyond to make our safari experience unforgettable. If you're looking for a company that will provide exceptional service and a once-in-a-lifetime adventure, look no further than Serengeti Smile.
NL
Email Marieke | 35-50 years of age | Experience level: first safari
Great guide who made our tour!
We went for a 3 day safari tour to Ndutu and Ngorogoro (crater), so we didn't have much time.
Luckily we had a guide (Kisali) who really went all the way out to make sure we saw some beautiful wildlife. He was also brutally honest, in a good mood and a lot of fun!
AT
Email Dominik | 20-35 years of age | Experience level: first safari
Perfect
Great Driver, Pick up from Airport, Excellent Food, Beautiful Lodge, saw a lot of great animals. Would recommend.
CA
Email Carolina | 35-50 years of age | Experience level: first safari
Excellent experience
The experience with Serengeti Smile was great since our very first contact through WhatsApp. They were very responsive and accommodating to our requests and needs and kept in touch all the time. Once we landed our driver was waiting for us to take us to our hotel. Next morning our guide was waiting for us at the lobby. Everything went incredibly, we couldn't have asked for a better guide. Thank you Baraka for an amazing time! We 100% recommend.
CA
Email Peter | 50-65 years of age | Experience level: first safari
Everything from start to finish was excellent!
We saw:
Jan 13; Elephants, Hippopotamus, Hyenas, Buffalos, Olive Baboons, Warthogs, Banded Mongoose, Kori Bustard (bird) and hundreds of Bushbucks and Zebras.
Jan 14; Lions, Hyena, Duikers (small antelope), Impalas (large antelope), Topi (social antelope), Mongooses, Ostriches, Hartebeest, Secretarybird, Guineafowls and Grey Kestrel.
Jan 15; Eland (largest antelope), Flamingos, Rhinoceros, Pelicans, Crowned Cranes, Water Bucks, Grants Gazelles, and lots of things we saw above too!
FR
Email Monika & James | 35-50 years of age | Experience level: first safari
Search no further! Hands down the best safari operator out there-experience, professionalism, value!
After contacting over 20 safari companies, comparing their offers, Frank blew me away with his communication and service and put together an absolutely phenomenal package at a great price. From the beginning he listened to what we were looking for and gave us loads of great advice and suggestions, then built the perfect trip for us. We were concerned about doing a safari with our 3 year old daughter and he helped make it not just manageable but an unforgettable experience for the whole family. Serengeti Smile are a young company but the owner and staff have been in the safari business for years. Whereas many companies we contacted were quite pushy with their sales tactics and email communication Frank was polite and answered our queries professionally and in a timely manner. His WhatsApp response time is excellent! Once we agreed on a 5 day package to visit Tarangire, Ndutu, Serengeti and Ngorongoro, we received a contract and an invoice. Unlike many companies, Serengeti Smile are very flexible with their payment options: bank transfers, card payments and cash in 3 currencies (EUR for us).
They also found us the best accommodation options within our budget (Kon Tiki Serengeti Camp blew us away!)
Our driver and safari guide-Ayubu, was incredible! He met us with a huge smile and despite Tanzanian custom (pole, pole), he was punctual each day. He went the extra mile to make sure every day was perfect and went smoothly with our daughter who adored him from day one. It probably helped that he gave her all the chocolate from his lunchboxes ;-) Even now, back home several weeks later, she keeps asking about Ayubu and whether he will show us some more animals today. He is the perfect choice for a safari with children as he is a father himself and loves children. He is a skilled safari guide and is passionate about the wildlife and environment. He has definitely found his vocation. Throughout the trip he told us loads of interesting facts and information about the animals and landscape. This really added value for us as we learnt so much in addition to seeing so many beautiful animals in their natural habitat. Another thing, as well as being an excellent, safe and considerate driver, Ayubu was the first to stop and offer help to another stricken driver in a remote location.
We cannot thank SERENGETI SMILE enough for making our Christmas safari so magical, it was an experience that we will never forget!
BR
Email Gustavo ferreira | 20-35 years of age | Experience level: 2-5 safaris
Very good.
Good and reliable company, very good guides who try their best to please customers, very qualified Spanish guide and made the trip a lot easier.
(automatic translation from Spanish)
AE
Email Karen | 35-50 years of age | Experience level: first safari
They’re very precise.
Serengeti smile made everything possible for me. I never imagined that I will find a tour operator at that moment because it’s just a day before my flight to Arusha. And Serengeti smile made it possible for me to experience African safari which I’ve been dreaming of for years. I will never regret booking with them. Frank was very helpful and very clear with itinerary and informing me even with a small change . Very transparent. And for Champion as my tourist guide, he is very very good. Very professional driver, patient, very accommodating, always on time.. I can’t thank them enough for an awesome,great, incredible experience. You guys must try to experience safari with Serengeti smile
