Reviews

Sort By: Date Most Helpful Rating 311-320 of 408 Reviews
Yao   –  
China CN
Visited: August 2024 Reviewed: Aug 14, 2024

Email Yao  |  20-35 years of age  |  Experience level: first safari

Best trip ever
5/5

Our tour guide Champion is really thoughtful about everything. We had no trouble communicating our requirements with the agent and guide.

zola   –  
China CN
Visited: August 2024 Reviewed: Aug 14, 2024

Email zola  |  20-35 years of age  |  Experience level: first safari

it is an unforgettable and wonderful journey
5/5

The whole Safari, I saw a lot of animals, and I knew a lot of animals
The accommodation throughout the whole trip was also very clean and the food was very good

Grace liang   –  
China CN
Visited: August 2024 Reviewed: Aug 14, 2024

Email Grace liang  |  20-35 years of age  |  Experience level: first safari

Best experience lifetime with the BEST Safari guide Champion. Cool!
5/5

Serengeti Smile can arrange everything for you perfectly, so just choose it !!!

Freya   –  
China CN
Visited: August 2024 Reviewed: Aug 14, 2024

Email Freya  |  20-35 years of age  |  Experience level: first safari

efficient and professional
5/5

We appreciate the help from our guide Champion and the operator Erick. Eric is very efficient in response and preparing the travel agenda. Champion is very professional in looking for animals and taking good pictures. We have witnessed the big five. Really lucky to have the wonderful holiday.

The guide Champion was very professional in finding animals and had a very good eye. All six of us sisters in my group saw the animals we wanted to see.

(automatic translation from Chinese)

Christian Prazzoli   –  
Italy IT
Visited: August 2024 Reviewed: Aug 15, 2024

Email Christian Prazzoli  |  50-65 years of age  |  Experience level: 2-5 safaris

Efficiency, quality and courtesy.
5/5

Perfect organisation with quick reply’s and assistance for any requirement or changes I asked to plan the trip.
5 star as value for money
I will for sure book again with Serengeti smile if will be back in Tanzania

Claire   –  
Malta MT
Visited: August 2024 Reviewed: Aug 16, 2024

Email Claire  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing guides & service, they made our trip truly special!
5/5

Serengeti Smile made our trip to Tanzania truly special! Special thanks goes to our guides Emmanuel and Dominic, who were very informative and tried their best to show us the best that Tanzania has to offer. We are so grateful for their company during our trip, it made it even more special. Thank you so much!

Jasmine   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 19, 2024

Email Jasmine  |  20-35 years of age  |  Experience level: first safari

A Champion!
5/5

This was my first time to Tanzania and the tour was amazing.

Champion was a great driver & his amazing eye would get us to great spots to get amazing pictures! He was super friendly and chatty and was highly informed of all of the animals we saw on the 5 days.

We lost one of our suitcases on the journey here but Eric & the Smile Team were quick to contact Kenya Airways and locate & receive our luggage.

Can’t recommend Smile highly enough!

Sharon   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 19, 2024

Email Sharon  |  50-65 years of age  |  Experience level: first safari

Professional, quick and knowledgeable
5/5

Wow, an amazing trip from start to finish. Our airport changed at the last minute but it was no problem for Serengeti Smile as they picked us up from the new one.
Our tour guide Champion, was very knowledgeable on the safari and very helpful to drivers who had broken down by fixing their cars!
The company found out lost luggage, again amazing and if we came again, I would use Serengeti Smile

Gurdip Juty   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 19, 2024

Email Gurdip Juty  |  50-65 years of age  |  Experience level: first safari

Excellent service and faultless to the end!!
5/5

Serengeti Smile was super efficient from start to finish, providing a faultless service. They were accommodated every request we had and provided a tailored service. Best of all was the driver Champion, he was knowledgeable about the tour and very socialable.
I would definitely recommend Serengeti Smile to my friends and family and give a big push for Champion to be the guide!!

Sauvane   –  
France FR
Visited: August 2024 Reviewed: Aug 20, 2024

Email Sauvane  |  20-35 years of age  |  Experience level: first safari

It is a company that listens and is available
5/5

The stay is perfectly done. Everything was perfect. The organization was very good. Our guide, Zacharia, was very accommodating, available. Meals was very good and accommodations were very nice.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 399
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 0
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