Reviews

Sort By: Date Most Helpful Rating 321-330 of 389 Reviews
Raj & Bal   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 20, 2024

Email Raj & Bal  |  35-50 years of age  |  Experience level: first safari

Attention to detail in curating an unforgettable safari experience
5/5

From the point of initial contact to keeping us updated on what we needed, answering questions quickly and sending links on reading - Erick from Serengeti Smile was brilliant!
We had contacted approx 8 tour operators but Erick was always quick to get us the answers we needed to create an informed tour. He helped us curate the ideal itinerary for what we wanted to see and stayed within our budget.
Where he couldn’t get us the accomodation he upgraded it at no extra cost to us and where he could booked our family of four into a family villa/tent/accomodation.
Out there the guides were punctual, polite and always went that one step further to ensure we got to see the best of the animals in their natural environment.
Accomodation was great and we even got to see the migration. Experience was brilliant and we want to say a huge thank you to Serengetismile for arranging an unforgettable holiday for our family. We’ll be recommending you to everyone.

Sandrine et Pascal   –  
France FR
Visited: August 2024 Reviewed: Aug 23, 2024

Email Sandrine et Pascal  |  50-65 years of age  |  Experience level: 2-5 safaris

A very nice experience
5/5

We had a wonderful 5-day safari trip during which we saw many animals: not only were we able to admire the big five, but we were able to see them very close up and in situations, such as the meal, which were breathtaking.
We were able to enjoy this superb experience thanks to our guides: Charles, our interpreter guide, who was very helpful and spoke good French, and John, our driver guide, a very good driver and with great knowledge of the parks.
A good duo of very complementary guides.

(automatic translation from French)

Vanessa   –  
United States US
Visited: August 2024 Reviewed: Aug 24, 2024

Email Vanessa  |  20-35 years of age  |  Experience level: first safari

Champion was very informative and fun!
5/5

We did a four day private safari tour and I am beyond impressed! Our tour guide Champion really made the experience for us! Of course a lot of animal spotting is based on luck but Champion managed to always bring us to the right places at the right times! He gave information of the geography, history of the Maasai, and animals throughout our tour. Truly an unforgettable experience! Asante sana!

Will   –  
United States US
Visited: August 2024 Reviewed: Aug 24, 2024

Email Will  |  20-35 years of age  |  Experience level: 2-5 safaris

A well-run tour company with knowledgeable guides that provide a fully satisfied experience.
5/5

Serengeti Smiles was exactly what we had hoped for in a tour company. They communicated well and provided the necessary information in a timely manner. The tour we did was a 4-day tour and were completely satisfied with our experience. The price was fair and affordable compared to other tour companies. Unfortunately we had mechanical issues on our last day and were not compensated for our delay or the need to temporarily join another group tour.

The 4-day safari through Tanagire, Serengeti, and Ngorongoro Crater had it all! We saw all big five and every animal possible!

We highly recommend our guide, Champion, and would 100% do another tour with him. He got us close to so many animals and knew all the right spots. We just sat back and had no complaints of him at all. We learned quickly why his name is Champion! He definitely earned it.

Marianna Z.   –  
Switzerland CH
Visited: August 2024 Reviewed: Aug 28, 2024

Email Marianna Z.

Excellent tour operator, with very nice staff
5/5

We did Tanzania's Northern circuit with Serengeti Smile and it was all perfect from booking the trip directly with them, the communication before, during and after and the week onsite.
Albert was always available to answer any question, and Pius is an amazing driver, knowedgeable and very friendly.
We saw all animals one could want to see, slept in amazing tents and had great food.

Ann and Merv   –  
New Zealand NZ
Visited: August 2024 Reviewed: Aug 29, 2024

Email Ann and Merv  |  50-65 years of age  |  Experience level: first safari

Very helpful experienced operators - value for money
5/5

Serengeti Smile were really great to deal with right from the initial enquiry with Baraka answering all our questions right through to meeting us at the airport in person. We booked a Ngorogoro/ Serengeti/ Migration/ Lake Manyara tour with accom before and after. He was so efficient and helpful.

From there we met John, our guide, who we would totally recommend. He was very friendly, helpful, patient and accommodating. Nothing was ever a problem. John’s knowledge and experience was second to none and he worked with us to make our experience really memorable.

The food and accommodation was mid range and very comfortable totally meeting our expectations and more.

The roads are rough and dusty however all the drivers do a great job.

With John’s guidance we got to see so much of the wildlife up really close which was just an amazing experience of a lifetime.

It was a real value for money experience and we would totally recommend Serengeti Smile and staff.

Sandra   –  
Spain ES
Visited: August 2024 Reviewed: Aug 30, 2024

Email Sandra  |  20-35 years of age  |  Experience level: first safari

The best experience!
5/5

We had the best experience doing the safari with Serengeti Smile! We saw big 5 thanks to Champion and Daniel who show us all the secrets of Serengeti, Tarangire and Ngorongoro. Daniel speaks spanish so good, so this was an excellent point to know all the stuff about Tanzania. Also, Champion are a good driver, always taking care of us and at the same time making us have an amazing time! Thanks Serengeti Smile for let us have an amazing experience here in Tanzania :)

Alberto   –  
Spain ES
Visited: August 2024 Reviewed: Aug 30, 2024

Email Alberto  |  20-35 years of age  |  Experience level: first safari

Exciting!
5/5

My experience with Serengeti smile has been excellent since we get in touch with them till the end when they drop us at the airport. Starting with Erik who has been very kind solving all our requests and designing our Safari. Also, our guides were amazing. They show us the big five! That was our dream so we can say they help us to get it come true. Dani was our spanish guide who help us to understand all the information and Champion was our driver, we felt safe all the time in the car with him. They were kind and funny! :)

We recommend to travel with them.

All the accomodations they booked for us were amazing. Sleeping Kon Tiki Camp in the Serengeti was the best experience we had.

Thank you very much!!

Sarah   –  
Germany DE
Visited: August 2024 Reviewed: Sep 1, 2024

Email Sarah  |  20-35 years of age  |  Experience level: 2-5 safaris

4 days Safari happiness
5/5

Emanuel, our guide, reliably picked us up at the agreed meeting point and the adventure began. We were very well looked after at all times and the entire 4 days were perfectly organized. We visited the following parks: Tarangire, Serengeti and Ngorongoro Crater. Emanuel always explained all the animals we spotted and always had the right nose for the right places. In such a short time, we were able to see lions, leopards, zebras, wildebeests, giraffes, elephants and many other animals in their habitat. The two accommodations are also perfectly located and chosen.
We can highly recommend Serengeti Smile and would book them again.

Silvia Justo   –  
Portugal PT
Visited: August 2024 Reviewed: Sep 2, 2024

Email Silvia Justo  |  50-65 years of age  |  Experience level: first safari

Thrustable and available for providing a good Safari
5/5

We did a 6 day Safari from Tarangire untill North Serengeti and Ngorongoro.
Our guide was Deo a wonderfull person, excelent driver and Amazing guide, With a lot of experince in finding animals.
I boked directly with them and Erick also was very disponible to inform about all necessary process.
Many thanks to both.
We saw all big five.
Good price, fair money.

Silvia Justo ( from Algarve / Portugal )

Average User Rating
5.0/5
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