Reviews

Sort By: Date Most Helpful Rating 331-340 of 448 Reviews
Danielle   –  
United States US
Visited: September 2024 Reviewed: Sep 4, 2024

Email Danielle  |  35-50 years of age  |  Experience level: first safari

Wonderful experience!
5/5

I came on Safari in late August/early September with a group of 4 other friends. Our guide, Barnabas, was AMAZING!! We saw lions (with babies!), giraffe (with babies!), elephants (with babies!), cheetahs, hippos, gazelle, and too many more to name. He was very accommodating and all 5 of us had a wonderful time as a result. Thank you Barnabas!

Ai   –  
Singapore SG
Visited: September 2024 Reviewed: Sep 5, 2024

Email Ai  |  35-50 years of age  |  Experience level: 2-5 safaris

Very friendly and easy to connect
5/5

Jeremiah from Serengeti smile was very prompt with my queries hence decided to go with Serengetti Smile. It was a great experience and woul definitely recommend to friends and family and others.

My driver & guide, Champion was a great companion for our trip. We enjoyed his company and his driving skills was super!!
He also thought us a lot of things about Tanzania. Super happy with the trip

Yoshi   –  
Singapore SG
Visited: September 2024 Reviewed: Sep 5, 2024

Email Yoshi  |  35-50 years of age  |  Experience level: first safari

Excellent trip!!!
5/5

I found Serengeti Smile via google and was the first company who responded. Jeremiah was always willing to help answer my questions which helped us a lot to plan our trip.

My driver/guide Champiwas a great guide and a driver. He showed us all big five and he showed & thought us a lot not just about animals but also about Tanzania.

I recommend both Serengeti Smile and Champion to everyone if you want an once a life time safari trip

Maike   –  
Tanzania TZ
Visited: September 2024 Reviewed: Sep 6, 2024

Email Maike  |  20-35 years of age  |  Experience level: first safari

Unforgettable
5/5

It was an unforgettable tour. We visited several parks and Zack was a wonderful guide. He was able to answer lots of questions. Thanks to him we saw a lot of great animals and had a great time.

Moritz   –  
Germany DE
Visited: September 2024 Reviewed: Sep 6, 2024

Email Moritz  |  20-35 years of age  |  Experience level: first safari

The operater (Baraka) was friendly, he answered very fast and it was easy to manage the Safari trip.
5/5

Our trip started in Tarangire over Ngorogoro and Serengeti to Manyara. The Trip was amazing and unbelievable. Our guide (Sack) was very friendly and experienced.
The lodges for overnight were also perfect choosed.

Yilin   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 9, 2024

Email Yilin  |  20-35 years of age  |  Experience level: first safari

Good, quick response
4/5

The response is in time, the service is good. But maybe some areas can be better, bc we want to see the flamingo and it’s not the right season but the company didn’t tell us.

Jade   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 9, 2024

Email Jade  |  20-35 years of age  |  Experience level: first safari

Reliable and a real gentleman
4/5

No binocular provided upon arrival. The other part is perfect👍🏼

Steve   –  
Canada CA
Visited: August 2024 Reviewed: Sep 10, 2024

Email Steve  |  35-50 years of age  |  Experience level: 2-5 safaris

A Memory of a Lifetime
5/5

My wife and I booked a three-day safari with Serengeti Smile in August 2024, covering Tarangire and Ngorongoro, and it was nothing short of amazing—a memory we will cherish for a lifetime. From the moment we contacted them, the customer service was exceptional. The most impressive part was their flexibility. Due to some flight issues, I had to make last-minute changes, and they accommodated everything smoothly. They were also extremely helpful when I requested changes to the initially booked lodges.

Our guide, Zack, was a true highlight of the trip. His deep knowledge of the best spots for wildlife viewing and his attentive care made the experience even more special. He ensured that we had the best possible opportunities to see the incredible wildlife, all while providing excellent customer service.

If you're looking for a top-tier safari operator, Serengeti Smile is the one. They exceeded our expectations in every way!

Ami   –  
United States US
Visited: August 2024 Reviewed: Sep 11, 2024

Email Ami  |  35-50 years of age  |  Experience level: first safari

I would recommend Serengeti Smile to anyone and everyone.
5/5

I would recommend Serengeti Smile to all my friends and family. We had the most wonderful time in Tanzania. Our experience started with them before our trip even begun, as they worked with us to create the best possible experience. Every detail was specific to our desires - from where specially we'd like to explore (they also gave us suggestions), the amount of time we would like at each place to specific activities we'd like to engage in. Our trip was split into three parts: Started with the safari at the Serengeti National Park (6 days) , 5 mile hike and stay on Kilimanjaro (2 days), and finally ended with Zanzibar (3 days).
We had the most amazing experience at the Safari. We explored southern, central, and northern parts - as well as one day in Ngorngoro Crater. Our guide Lebay was THE BEST - I highly recommend requesting him. He gave us an experience beyond our expectations and drove us in a very clean anc comfortable Landcruiser. Lebay showed us The Big Five and also many animals we've never even heard of - we saw a total of 52 lions, hundreds of elephants, thousands of zebras and wildebeest, he even showed us a couple leopards and cheetahs VERY close up which is apparently super rare. He did everything to make sure we had the best views close up and personal with the animals. I was impressed with his vast knowledge of all the animals. Lebay was also extremely patient with us and also glad to say we gained another friend. We had many laughs during the game drives and also around the campfire at night. I will say I've never seen so many stars (and the milkyway) in my life before visiting Tanzania. I also want to comment on the campsites we stayed at - each one were VERY nice, comfortable, and clean - all of the workers were very welcoming and the food was great.
The second leg of our trip was a 5mile hike up in Kilimanjaro to the Mandara Huts - it took about 3-4 hours, once we arrived up there they prepared a meal for us and we hiked back down the next day. If you decide to stay over night in the huts - be prepared for a less luxurious experience compared to the Safari campsights. The huts were more similar to real camping with small mattresses and sleeping bags. The hike was very beautiful as it was through the rainforest. We had about 9 porters who helped carry some of our stuff, the food, and sleeping bags up to the hut. Overall we had a good experience there. If you love to hike and camp - this is for you.
Lastly we ended out trip at Zanzibar. Our driver came to pick us up at the airport in a very clean car. We stayed at the all inclusive Nungwi Beach Resort. The worker's there were very hospitable, the resort was beautiful, the food was great! The perfect way to relax after our adventure packed trip. We will definitely be booking with Serengeti Smile Again in the future!

Victor   –  
Canada CA
Visited: September 2024 Reviewed: Sep 12, 2024

Email Victor  |  20-35 years of age  |  Experience level: first safari

Trip of a lifetime!
5/5

Emmanuel and Dominique were amazing drivers/tour guides. They went above and beyond to find the big 5 animals and had the patience to wait for all our pictures. His driving was really good, we always felt safe and we didn’t have any hiccups.
We did 5 nights and all the hotels were very comfortable and the food was always good. Our favorite was Kontiki Lodge - we were quite impressed with the quality and privacy of the big tents (it even had a living room). Would highly recommend this trip to all my friends.

Average User Rating
5.0/5
Rating Breakdown
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