Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Avni | 20-35 years of age | Experience level: first safari
Libe is knowledgeable about all the animals and land. He gave us an unforgettable experience.
We had the most incredible safari experience, all thanks to our amazing guide, Libe. From the very start, it was clear that Libe is not only extremely knowledgeable about the animals and the land, but also truly passionate about what he does.
He made sure we saw all the animals we hoped for, and many more. All while sharing fascinating information about each one. He explained their habits, behaviors, and fun facts that made the experience even more engaging. His deep respect for the wildlife and his ability to spot and track animals was very impressive.
Beyond the game drives, everything about the trip was top-notch. The lodges and campsites we stayed at were very comfortable, well-maintained, and perfectly located. Each place had its own charm, and we always felt well taken care of. And the food is absolutely amazing! Every meal was delicious, fresh, and thoughtfully prepared, adding an extra layer of enjoyment to the trip.
If you’re looking for a safari that combines adventure, education, comfort, and incredible hospitality, this is it. We can’t recommend this company, and especially Libe highly enough. A five-star experience all around!
Email Ciara | 20-35 years of age | Experience level: first safari
Simply the best.
As this trip was booked by a family member, I did not have any direct liaison with Serengeti Smile. However, I have been informed that the service received from Eric the agent was fantastic. He was prompt at responding to any and all queries, and informed our itinerary with his sound knowledge.
The safari itself was absolutely amazing thanks to our guide Champion. I don’t know where to start because he was fantastic! His energy and enthusiasm each day was second to none. His knowledge was impressive and on the rare occasion he wasn’t sure of the answer to the multitude of questions we were throwing his way, he always ensured that he found out for us. Champion made this the trip of a lifetime and was a key part in happy memories that will last forever.
Make sure you specifically ask for Champion when booking your safari with Serengeti Smile, you won’t regret it.
Email Aleisha | 20-35 years of age | Experience level: first safari
Incredible experience - Champion in the best!!
Champion - Where do I start…a massive thank you to our tour guide Champion, he made us feel so welcome from the get go, and incredibly safe at all times. He was very engaging and full of energy. Our dream was to see the migration which he made come true, he was extremely patient and consistent throughout. Safe to say he was our good luck charm as we got to see every animal!! He exceeded our expectations and we were beyond grateful, our trip would not have been the same without him. I would recommend to anyone, do not hesitate to book him, you won’t be disappointed. Thank you again for an unforgettable experience.
Email Janos Mouton | 20-35 years of age | Experience level: first safari
Once in a Lifetime
The safari trip was kindly gifted to us so I cannot comment on the communication, however the service has been 5 star from the moment we landed. Taxi waiting for us at the airport, travelling across Tanzania to sort local SIM cards and grab lunch boxes for a long journey ahead and welcoming us with open arms.
The safari itself was a once in a lifetime experience that everyone should experience in their lifetime. Seeing animals in their natural habitat roaming free is not something to take for granted and cannot be explained with words. We were so lucky to see the Big 5 in our trip and it’s an experience I will never forget.
As for our guide, Champion, words cannot fully describe the experience. Incredibly enthusiastic and loves his job, not only keeping everyone entertained with his cheeky sense of humour, but knowing exactly where to be to find the most amazing sightings and give you a full background of every animal and area found in Tanzania. If I ever have the privilege to come back and do this all over again I would not hesitate to make sure I can have him as my guide again!
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Email Nalini | 65+ years of age | Experience level: first safari
Excellent service. Very happy with my decision to book with Serengeti Smile.
Jambo! Thank you, Serengeti Smile, for a fantastic once in a lifetime experience. I booked this solo trip to mainly witness the great migration in Serengeti and wasn't disappointed. I started my search in March. I contacted a handful of companies but wanted to work with only Tanzanian owned company. Lambert was my contact, and he was very responsive to my questions and concerns and very prompt on Whatsapp. He suggested visiting July end which was perfect. From start to end, I was very happy with my experience but for a few things which I will address at the end.
Oswald received me at the airport and next day was a packed but relaxed pace tour of Arusha. Oswald was very helpful and good local guide. It was reassuring to see Oswald waiting at the airport after a long journey, He taught some Swahili words and shared some history about Arusha and Tanzania. Thank you, Oswald, for the warm welcome and introduction to Tanzania! Also, on the last day taking me the airport at 2 am and waiting patiently and cheerfully until I was through security was greatly appreciated.
My safari guide was Deo, and he was excellent. His knowledge of the parks, animals and roads (you really need to know where you are going) was incredible. I felt very safe and well cared for throughout the journey. He took off the beaten roads and did his best to find every animal I wanted to see. I saw all Big 5 except rhino much to my disappointment. He drove tirelessly with genuine care and has eagle eyes in spotting animals. He knew the right time when the wildebeests would cross 2 days in a row and got me front row seats. He truly wanted his guest to have an amazing experience. He was also an excellent photographer, and I was more than happy to entrust my camera to him. I couldn’t have asked for a better companion for this journey. Jeep was kept clean, and the glass was clear to take pictures. Thank you, Deo, for being my guide and sharing your knowledge and country. I hope to come back and see more animals, more chases, all the Big 5.I highly recommend Deo as a guide.
About the itinerary, I would've preferred to skip Tarangere and spend more time in Serengeti. About the accommodation, I really liked the Classic Safari Camp Lodge in Central Serengeti. The hotel at Karatu, Omega wasn't up to par. They included beef samosas for a vegetarian in my packed lunch. I know mistakes happen, but I wasn't happy biting into beef. Staff was great in all the lodges. All the lodges were clean and well maintained. They tried to make my stay very comfortable. Many vegetarian options. Packed lunches were good.
About things that should've been handled better, I had requested rooms close to the reception since I didn't want a long walk, but that didn't happen. There was some breakdown between the hotels and Serengeti booking staff. I would also like Serengeti Smile to organize better cultural experiences for the guests such as Masai village. They weren't very organized or well prepared in this area.
Overall, the trip was amazing and met my expectations. I highgly recommend Seregeti Smile for your next safari.
Email Martin Mouton | 50-65 years of age | Experience level: 2-5 safaris
Fantastic Safari with Serengeti Smile from enquiy to booking and Safari the experience was excellent
We chose to book with Serengeti Smile direct after reading many reviews and talking with Eric (one of the sales team). Our family group had a mix of four, one and no previous Safari experience.
Big 5 was an obvious target, however we also wanted to see Cheetah close up, and the Great Migration at the Mara River. Erick tailored our trip to include specific areas to try to allow us to see our target species.
Covering Tarangire, Central and Northern Srengeti and on the way back Ngorogoro Caldera. Staying an extra night in the North to increase our potential to see a crossing.
Erick responded promptly to questions before during and after booking right up to our travel date and was very informative. On arrival we were met by a transfer driver who took us to our first lodge where we met our guide and relaxed by the pool after long flights and drive on tarmac roads.
The Safari began with Elephants and a very young baby, and Lions with cubs at Tarangire. We moved to Central Serengeti no more tarmac. We saw on the way Cheetah with 4 cubs in the open close up and Lions sleeping with their kill. Northern Serengeti we arrived late afternoon and had our first view of the Wilderbeast gathering on the opposite side of the river. No crossing today or for the last 4 days. Early morning Balloon flight was amazing over the river and the wilderbeast, baby Hippo. We arrived back at Mara river late morning to see a small group gathering at the same spot 6B to 7. We moved from point 7 to 10 which is a long drive winding inland, and arrived to see the Wilderbeast crossing, it was amazing we were so lucky. Overall on the Safari We finished up also seeing Leopard in a tree, Water Buffallo, Lions in a tree 12 Cheetah overall one very close as we drove out from a tented lodge. Giraffes in large groups and to put the icing on the cake a Black Rhino in the distance in the last 10 minutes in Ngorogoro.
A fantastic trip which exceeded our expectations due to our Guide 'Champion' who was young energetic, informative, was able to spot the animals and positioned the vehicle perfectly, to make it a trip of a lifetime.
Email Maggie | 50-65 years of age | Experience level: 2-5 safaris
The secret of an unforgettable Serengeti Safari is our guide Champion
I cannot recommend Serengeti Smile highly enough. Our experience started from the informative suggestion from Erick during booking, tailoring our trip, always responding our questions promptly even during evening and weekend.
Our Serengeti Safari was one of the most incredible experiences of a lifetime. The vast landscapes, golden savannahs, and sheer abundance of wildlife were simply breathtaking. Every game drive felt like stepping into a nature documentary—lions resting under acacia trees, herds of elephants moving gracefully across the plains and river bank, giraffes stretching above the horizon, and endless wildebeest and zebra dotting the land
What made this journey truly exceptional, was our safari guide Champion. His knowledge of the Serengeti was outstanding—not only could he spot animals from incredible distances, but also shared fascinating details about animal behavior, conservation, and the ecosystem that brought every sighting to life. His passion and respect for the wildlife and environment were truly inspiring. Beyond expertise, his warmth and attentiveness made the entire trip comfortable and enjoyable. He was patient, ensuring we had enough time at each sighting, and always made us feel safe and well cared for. His enthusiasm was contagious, and it turned each drive into a thrilling adventure filled with learning and excitement.
If you are considering a safari, contact Serengeti Smile as we had , an experience that will stay with us forever
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Email Charlotte | 65+ years of age | Experience level: first safari
Excellent value!
I have been waiting for this trip my whole life. Serengeti Smile exceeded all of my expectations. They responded promptly to our requests. We had one excellent customer service representative, Eliad, who worked so well we us and our changes. We arrived to be met by THE BEST GUIDE ON THE PLANET, Zack. You MUST ask for him. He found the Big Five for us and many, many other amazing animal encounters. His knowledge of the animals, terrains and country was extensive. And he was an amazing driver-through dust, mud, and fog. We felt so safe with him. We loved all of our accommodations. Glamping is all it is cracked up to be. The Tanzania people really GET hospitality. The staff at each stop were real professionals. So kind and fun. Ultimately the most incredible part of Serengeti Smile is the cost! Never thought I could afford such an incredible experience. HIGHLY RECOMMEND.
NZ
Email Key Chen | 35-50 years of age | Experience level: first safari
Joseph is great to trip with. He has showed us all we expected in this trip.
Excellent trip. Joseph is very professional. He did all his best to make sure we would be able to see the big five and great migration. Balloon is definitely a must to go.
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Email Adrien P. | 35-50 years of age | Experience level: first safari
Wonderful
We spent an incredible safari journey of 8 days, beyond all our expectations. Since the first contacts with Erick until the last day with our guide Simon, all the trip and the experience with Serengeti Smile was perfect. Very friendly, clear and reliable on communication, we enjoyed all the time spent in Tanzania. We managed to see the big 5 five, to see so many animals, and so many birds as we are wildlife photography lovers.
We really recommand this company to plan your trip, we can feel the experience they have on safari trips. A very special thanks to Simon, our guide, who turned our travel so special, with so many explanations not only about the wildlife but also about tanzanian culture, geography, geology and also good plans for activities. It will remains in our best memories!
