Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Susan | 65+ years of age | Experience level: first safari
Masterful
A terrific tour. Hussein worked tirelessly and successfully to show us all the big 5 and more.
The only thing I would do differently next time is to try to work more with the company to accommodate my difficult food restrictions for lunch.
ES
Email Mary Ruiz | 50-65 years of age | Experience level: 2-5 safaris
A family safari of a lifetime with Zac nd Lambert from Serengeti Smile
We had the most incredible 7-day safari with Serengeti Smile this September as a family of three: my husband, my son, and I. Our journey took us through Tarangire, Lake Manyara, the vast Serengeti, and the breathtaking Ngorongoro Crater. Every single day was filled with unforgettable moments, from spotting herds of elephants and lions on the hunt to admiring the stunning landscapes that make Tanzania so unique.
From the very beginning, everything was organized with care and professionalism. My husband truly made the right decision in choosing Serengeti Smile. We were fortunate to have Lambert as our safari coordinator his clear communication, guidance, and constant availability gave us complete confidence before and during the trip. On the ground, our safari guide Zac exceeded all expectations. He was knowledgeable, attentive, and passionate about wildlife, which made our game drives both exciting and educational.
This combination of outstanding coordination and guiding made our safari seamless and deeply memorable. I can’t recommend Serengeti Smile highly enough especially if you get the chance to book with Lambert and have Zac as your guide. They turned our dream safari into a reality we will treasure forever.
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Email Kory | 50-65 years of age | Experience level: first safari
Trip of a Lifetime
Our experience was magnificent! The hotels were amazing! Our hotel Arusha Planet Lodge is lovely (the pictures don’t do it justice). Our flight didn’t leave until 8:30pm and we paid a small fee to stay in our room. We went to the spa which was beautiful and then we sat by the pool where we had a late lunch delivered. The food was great and very fresh. Our second hotel and Karatu Tented Lodge (which was my favorite) was just so fun!! It was comfortable at night (didn’t get too cold) and stunning during the day where you can sit on wooden rocking chairs on the deck, drink the best tea I’ve ever had while looking over rolling hills of beautiful farms and what looks like coffee. The safari was a once in a lifetime experience! Our guide , Aminiel, was awesome! He was patient and watch and waited for animals to come out. We saw just about everything (no cheetah). We went to 3 different national parks and they were beautiful . About a 31/2 hour drive from our 2 hotels. One on the dry desert and one in a tropical Rain Forest. The food at the lodge was great and the service- some of the best I’ve had anywhere. There are only about 12 tents so not many people. The air was aromatic with Jasmine, gardenia and honeysuckle scents. There are bathrooms at the Nation Parks and the guide drives you everywhere. The jeeps are bit bouncy but not uncomfortable. I have Arthritis in my neck and shoulders and the vibration actually felt good. The weather was perfect (first week in Sept). We saw thousands of animals- Lions, elephants (baby too!), zebras, giraffes, hippos, water buffalo, jackals, Thompson Gazell, 1000’s of wildebeest’s!! Flamingos- you will be surprised by the beautiful light pink colors! We also saw leopard, monkeys, and the most vibrant birds I have ever seen!! I’m missing other animals but it was so amazing! I would 💯 % recommend Serengeti Smiles- you won’t be disappointed! We did do a private tour and that was a game changer!!
Email Kor | 20-35 years of age | Experience level: first safari
Amazing
We love the accommodations of the trip - most of them are beyond our expectations and are really nice and memorable experience. The communication is easy whilst the company could easily reached via WhatsApp. Our guide, Walter, is an experienced guide who worked 16 years in the industry and prepared so well to accomplish our request. Thank you for the coffee and picnic preparation:)
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Email Arthur | 20-35 years of age | Experience level: first safari
A once in a lifetime experience with Carlos
Carlos was a perfect tour guide who had extensive knowledge of all the animals, plants, history, and geography of the Serengeti. He went out of his way to give our group the best experience possible. The communication with Serengeti smiles was excellent.
Great experience with serengeti smile
- Beautiful experience seeing many animals
- Hot air balloon was epic
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Email Melissa | 20-35 years of age | Experience level: first safari
A once-in-a-lifetime experience…
Had an amazing time! We saw many lions, hippos, leopards, and so on… Carlos was such a knowledgeable and accommodating guide. He knew everything about all the animals and plants, and he went out of his way to ensure an experience we’ll remember forever. We love the Serengeti… and we love Serengeti Smile!
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Email Nadra | 20-35 years of age | Experience level: first safari
Unforgettable experience in Tarangire and the Serengeti with Carlos
My group did a 4 day safari across the Tarangire, Serengeti, and Ngorongoro Crater and had a seamless experience with Serengeti Smiles and our guide, Carlos. The company was extremely communicative and everything was beautifully organized. The accommodations were wonderful and all had great food, and we received free lodging upgrades for two of the nights of our trip because rooms were sold out. Carlos was extremely knowledgeable about nature and history and helped ensure that we saw nearly animal we wanted to see. He spotted many animals that we never would have seen on our own. Ultimately, we had an unforgettable experience.
NL
Email Robert Yan | 20-35 years of age | Experience level: first safari
It is an amazing company that will provide you with the best possible experience available
Our vacation was everything we asked for. The service from Serengeti Smile is amazing, responses in a few hours and flexibility to book the trip we wanted. We saw amazing things and were always surprised by the kindness of the tour operators, but also the locals. The prices are very fair and definitely worth the sum. You are doing yourself a grand service by booking with Serengeti Smile!
Email Alisha | 20-35 years of age | Experience level: first safari
Unforgettable 5-Day Safari
We just returned from an incredible 5-day safari with Serengeti Smile, and it was the trip of a lifetime!
From the moment we enquired, Godian made everything easy. He was always available on WhatsApp, gave us clear information, and organised the exact safari we had envisioned. His kindness and efficiency made planning stress-free.
Our guide, Hussein, was exceptional. He was professional, friendly, and extremely knowledgeable about the wildlife and the parks. He made us feel comfortable and safe, and his attention to detail turned our safari into something truly special.
While we did run into a couple of challenges — such as a return flight not being booked and a few lunches that could’ve been better — both Godian and Hussein went out of their way to resolve things quickly. Their care and dedication really stood out.
We couldn’t be happier with our experience. Thank you, Serengeti Smile, and especially Godian and Hussein, for an unforgettable safari!
