Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
NO
Email Eunice | 20-35 years of age | Experience level: first safari
Outstanding tour with Serengeti smile
We had a lovely tour with Serengeti's smile. It was effortless to communicate with them, and they were flexible and very professional. We were so happy with our tour guide. He was very knowledgeable, friendly, punctual and attentive. We saw so many animals, and it was terrific.
The reason for the four stars is because of the lunch boxes. The lunch boxes were terrible, and we were travelling with a child. On the last day, we even asked if the kid could get something else, but we didn’t get it.
I would recommend Serengeti Smile, but let them know about your food requirements.
US
Email Alejandro | 35-50 years of age | Experience level: first safari
Amazing guide in the parks
Our guide Champion Godwin is a very careful driver, knows everything about the animals, the parks, the Maasai village and went above and beyond for us to have an amazing experience in Serengeti.
CN
Email Xing | 20-35 years of age | Experience level: first safari
Baraka is very funny and lovely. He made an already amazing trip more special.
Great experience, affordable price, excellent safari experience. Every service staff is warm and friendly, especially our guide Baraka, who is familiar with wildlife and brings us a detailed explanation and gives us the best travel experience.
CN
Email Lincoln | 20-35 years of age | Experience level: first safari
Execpet some days need us get up early,every things were good
There are many animals you can see.Good commotion and foods in reasonable price.And our guide fadhili is very kind and have eagle eyes which can help us find a lot of animals.
Email Yilin | 20-35 years of age | Experience level: first safari
Good, quick response
The response is in time, the service is good. But maybe some areas can be better, bc we want to see the flamingo and it’s not the right season but the company didn’t tell us.
Email Jade | 20-35 years of age | Experience level: first safari
Reliable and a real gentleman
No binocular provided upon arrival. The other part is perfect👍🏼
HK
Email BW | 35-50 years of age | Experience level: first safari
all you can see
good value for money, amazing safari game drive, can see every animal we want to see.
a little bit rush that you dont have enough time to explore the accommodation
DK
Email Silvia Stone | 50-65 years of age | Experience level: over 5 safaris
Best tour company in Tanzania, [email protected]
I visited Tanzania for the first time and I was amazed by the professionalism Serengeti Smile team handled my safari. It was short and sweeet. I had the best experience thanks to them. I'll be sure to book my next safari with them!
BE
Email Ikra | 35-50 years of age | Experience level: first safari
Big Five
From the moment we contacted Serengeti Smile, we had so many questions, and they patiently answered each one. Even during our trip, we sought their advice on hotels and trustworthy websites, and they were incredibly helpful.
Our safari was truly an adventure-filled, unforgettable experience, thanks to our guide Justin and his assistant Ombeni. They made sure we spotted all the Big Five and spent quality time with our favorite animals. We took hundreds of photos, and they always positioned us for the best shots. I still can’t believe how close we were to the animals! Over our four days together, we were never bored and shared plenty of laughs.
I highly recommend requesting Justin as a guide. His experience and constant big smile made the trip even more enjoyable.
Thank you again for this amazing experience!
KR
Email yu | 20-35 years of age | Experience level: first safari
"It was a great experience to see various animals
The booking process was smooth, and the response from the person in charge was quick, which was great. Also, Serengeti Smile provided great cars and guides, and their quote was the most affordable among those I received. And the guide made a great effort to help us take good photos and showed us the Big Five along with many other animals
However, there are some disappointing points.
First of all, the person from the office initially mentioned that a tip of 2 to 5 USD per person per day for the guide would be sufficient,
but the guide asked for a tip of 15 USD per person per day.
Secondly, they promised to provide binoculars, but none were available.
Additionally the guide seemed very tired from the long drive, which made it difficult to fully enjoy the experience together.
Lastly, they didn't inform me in advance that the flight time had changed on the last day even though they were able to contact me by whatsapp.
Aside from these few situations, it was an enjoyable trip. Serengeti Smile made their best effort to provide a great experience, but our trip ultimately depended on the individual guide.