Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $190 to $800 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CN
Email Xing | 20-35 years of age | Experience level: first safari
Baraka is very funny and lovely. He made an already amazing trip more special.
Great experience, affordable price, excellent safari experience. Every service staff is warm and friendly, especially our guide Baraka, who is familiar with wildlife and brings us a detailed explanation and gives us the best travel experience.
US
Email Alejandro | 35-50 years of age | Experience level: first safari
Amazing guide in the parks
Our guide Champion Godwin is a very careful driver, knows everything about the animals, the parks, the Maasai village and went above and beyond for us to have an amazing experience in Serengeti.
NO
Email Eunice | 20-35 years of age | Experience level: first safari
Outstanding tour with Serengeti smile
We had a lovely tour with Serengeti's smile. It was effortless to communicate with them, and they were flexible and very professional. We were so happy with our tour guide. He was very knowledgeable, friendly, punctual and attentive. We saw so many animals, and it was terrific.
The reason for the four stars is because of the lunch boxes. The lunch boxes were terrible, and we were travelling with a child. On the last day, we even asked if the kid could get something else, but we didn’t get it.
I would recommend Serengeti Smile, but let them know about your food requirements.
Email Kayla & Jaspa | 20-35 years of age | Experience level: first safari
Magical experience - great guides, good service and so many animals
My partner and I embarked on our first Safari together. Our expectations were matched by Serengeti smile as a result of their welcoming, informative and chilled service.
They picked us up at our hotel promptly at 8am the first morning, we were greeted with cold bottles of water in the car which I'm sure you can imagine, in the hot weather was very needed! They continued to provide snacks like peanuts and other little bits throughout the day.
As we progressed to the different areas, they provided facts and information about the land, animals and tribes which was good as it adds that educational layer.
The tour guides always seemed like they had our best interest at heart, getting the good spots to see the animals and pointing out little things that we may have missed, for example a Dung beetle pushing a pile of poop with his little friend on it (you can imagine, this is fairly hard to spot in the Serengeti while driving)
I think the experience was good value for money (it was the most cost effective in comparison to the rest of the options), ways in which this trip could be improved is by providing better quality and more thoughtful packed lunch and upgrading the accommodation provided (the first accommodation was a tented camp, which was a great experience but not particularly luxury) however the 2nd lodge was lovely, it had better food options and better facilities. I think my partner and I largely share this opinion due to being foodies and having quite high expectations, so given that I would say the accommodation and food were sufficient but just not up to our standards. I also think that organising the permits well ahead of time would reduce any wait times and delays which in turn would improve the overall experience and make it more seamless.
Nonetheless, we had the most amazing experience - we saw all of the animals except for the Leopard, it was truly magical and we would 100% recommend this to anyone!
ES
Email Asta | 35-50 years of age | Experience level: first safari
Great tour with great guide
Communication with Serengeti smile was excellent. They were accommodating our preferences, listening to our likings and supporting all through deciding on the tour, accommodation and payment arrangements. On top I had some issues with my flight reservations so they went to the airlines to discuss the matter! Top service.
The tour itself was great. We had a very nice guide John, who was calm, patient and listening to our needs but also very knowledgeable. Unlike some other drivers that at times we encountered in the parks, he was not speeding or endangering animals or passengers. He would answer all our questions but would not intervene otherwise and this was much appreciated.
GR
Email Georgios | 35-50 years of age | Experience level: first safari
Everything was great!
Everything was great! From the first communication with Albert up to the booking of the whole custom trip to fulfill our needs along with our great driver Fadil! I would definitely recommend Serengeti Smile for an amazing trip to Tanzania mainland and Zanzibar!
CN
Email Siyuan | 20-35 years of age | Experience level: first safari
Serengeti Smile gave me an excellent experience for my first trip to Tanzania .
Our guide Champion is really thoughtful and he is an expert about animals, telling us a lot of fun facts about different animals here. We were so lucky to spot the big five in our trip.
CN
Email Mike | 20-35 years of age | Experience level: first safari
Experienced and careful
Everything is well settled during the trip. Our guide champion is very experienced. Every since we check out from the airport there is nothing to worry about. We have spotted the big five in a really close distance thanks to our guide. And he is also a really good driver even if it's raining heavily. Really looking forward to our next visit to Tanzania.
Email Meg | 20-35 years of age | Experience level: first safari
Perfect Honeymoon - thank you!
Serengeti Smile has been phenomenal from start to finish. Our flight was delayed by 4 hours, yet the tour guides and office staff were accommodating and supportive every step of the way. Our tour guide, Fadhil, was knowledge and fantastic. We saw 5/5 of the Big 5 and even saw lion cubs which were certainly a highlight. Accommodation was spotless. Overall, the perfect honeymoon - thank you!
Email Zachary | 20-35 years of age | Experience level: first safari
Amazing honeymoon
Everything organised to a T and so accomodating for a late arrival! All hotels were excellent and the tour guide was very knowledgeable. Saw all the Big 5 including Lion Cubs! Thank you for making our Honeymoon so special and making memories forever!