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4.9/5

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  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 0

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Reg   –  
Australia AU
Visited: February 2024 Reviewed: Feb 15, 2024

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The review below is the personal opinion of Reg and not that of SafariBookings.
Average
3/5

Final review of our 9 day tour with Big Apes Africa Safaris and I'd be lying if I said there weren't issues. Basically we had a quote from Peter at Big Apes last year and after reviewing the Itinerary and accommodation, we decided to go with Big Apes, and made our final payment in December 2023 for the tour to start in 31 Jan 2024, funds were taken out of my account a couple of days after payment
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The first issue was the accommodation stated in the Itinerary was way out of date (see below) from day 1. Peter's response to this was "it's in the clients best interest", I'd say lame response as keeping the client informed of any changes would be in our best interest. Talking to staff at the replacement accommodation and Big Apes have been staying there for some time so the list may not have been accurate from the start.

Itinerary accommodation Actual Accommodation
Entebbe - Airport Guest House Green Valley Guest House
Murchison Falls - Parkside Safari Lodge Parkside Safari Lodge
Kibale National Park - Rweteera Safari Park Kibale Forest Camp (tent)
Queen Elizabeth National Park - Engiri Game Pumba Safari Cottages
Lodge
Bwindi Impenetrable National Park - Mucha Bweza Lodge - Rushaga Bwindi
Riverside Lodge
Lake Bunyonyi - Lake Bunyonyi Eco Lodge Lake Bunyonyi Eco Lodge
Kyahugye Island

Our Chimp tracking in Kyambura Gorge was changed from Day 6 to the morning of Day 7 resulting in missing out looking for the tree climbing lions in the Ishasha Sector and heading straight to Bwindi Impenetrable National Park as we now didn't have the time. I think the issue here was payment of the Chimp Trekking permits had not been made by Big Apes Safari on time.

Our guide Gerald for the tour was great went out of his way to ensure we saw the "Big 5" and dealt with the issues as best as he could.

The choice to use this company is yours alone, I emailed some to the people leaving positive reviews before and during the tour, but not one person responded to my email....no idea why. Feel free to email me about our tour as I can't comment on anything other than that.

Happy Travels and walk your own path.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 65
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 0
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