Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 72
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 72 Reviews
Patricia C.   –  
Australia AU
Visited: July 2024 Reviewed: Jul 26, 2024

Email Patricia C.  |  35-50 years of age  |  Experience level: first safari

Big Apes Africa Made our Dream Come True!
5/5

Wow, what an unforgettable experience with Big Apes Safari! This trip was everything we dreamed of and more. From the moment we set foot in Uganda, it was pure magic. We saw an incredible array of animals, including chimpanzees, elephants, giraffes, crocodiles, and a mesmerizing variety of birds. Watching the sunset and sunrise over the savannah was breathtaking, and it felt like we were in a movie.

Our guide, Gerald, was exceptional! He was so knowledgeable and went above and beyond to make sure my mom and I had the best time possible. His passion for the wildlife, the country's culture and his caring nature made our trip truly special.

A huge shoutout to Peter, the agency owner, who meticulously organized every detail of our adventure. Seeing the gorillas in the wild was a lifelong dream for both me and my mom, and Peter made it all happen seamlessly.

This trip was everything we hoped for and more, packed with adventure and wonder. We absolutely loved Uganda and can't thank Peter, Gerald, and the whole Big Apes Safari team enough for making our dreams come true. We highly recommend it!

Stephen   –  
United States US
Visited: July 2024 Reviewed: Jul 8, 2024

Email Stephen  |  20-35 years of age  |  Experience level: 2-5 safaris

Bucket list experience
5/5

I was planning a last minute trip and had all but given up on being able to see mountain gorillas while I was working in Kigali, but Peter and Big Apes Africa came through and made my dream a reality. My trip included golden monkeys in Volcanoes NP, mountain gorillas in Bwindi NP, and relaxing at Lake Bunyonyi. Peter handled everything very professionally and I was happy to have the logistics in his hands. The hotels that were chosen were all excellent, much better than I had been expecting. As a solo traveler, I also felt the trip was great value for money. Peter had great conversation on the car rides and I learned a lot from him. Overall, I would highly recommend Big Apes Africa.

Pete   –  
United Kingdom UK
Visited: May 2024 Reviewed: Jun 7, 2024

Email Pete  |  35-50 years of age  |  Experience level: over 5 safaris

They made one of my lifelong dreams come true!
5/5

I spent much time researching for this safari as it's been a dream since childhood to see chimps and gorillas in the wild. I had such high expectations that I thought would never be matched. But they were! Completely! Peter, my driver and guide, was wonderful. In fact, I wince at calling him a driver or guide as he actually became a friend. We saw so much more than just the big apes. A fascinating cultural village, the golden monkeys, the safari drives, the canoeing on the lake etc. The accommodation arranged by Big Apes Africa were fantastic. I seem to remember them being called 'budget', when I booked up, but they were far superior to anything I would call budget. Upper mid-range would be more fitting. Always clean rooms, incredible customer service and very generous servings of food. Peter went above and beyond, giving great advice on how to enjoy each of the tours and always providing extra services such as making sure my shoes were clean, lol! He's an intelligent man with many interesting stories, who remains very calm and collected in all situations. We also had some great lunches in various local restaurants which are also all included in the price. If any of my friends or relatives were travelling to Uganda/Rwanda, I would 100% recommend Big Apes Africa. It was without doubt, worth every single penny, and then some!

Jay   –  
United States US
Visited: June 2024 Reviewed: Jun 6, 2024

Email Jay  |  35-50 years of age  |  Experience level: first safari

Big Apes Africa (and Peter) are professional and my experience was unforgettable!
5/5

I thought the unforgettable part of the tour would be seeing the gorillas (which was an experience of a lifetime) but I didn’t anticipate how cool it would be to drive from location to location and see the rich culture's of Rwanda & Uganda. There were many people on the main streets and so much life and culture to see. The landscapes of Uganda are some of the most beautiful I have ever seen. The people were so kind and welcoming. Peter runs a well organized and executed tour. He took care of everything, provided delicious local snacks, and most importantly helped me when I needed. He took me to the local market to buy a few things and made sure I was not taken advantage of. He also helped me do a fair currency exchange at the Uganda boarder. I enjoyed all three lodges i stayed at for different reasons, but the quality of service was nice at each. Wifi gets unreliable in Uganda, but there is enough to see and do. Just close your laptop! Expect to tip for most services. Budget for it. Just tell Peter what you want and he will do his best to provide it. After my treks my hiking boots were dirty and needed repair. He got them cleaned and repaired for me without me asking. (So kind!) I waited to get my tourism visa at the airport when i arrived. It was very quick and easy. I got the East Africa visa to enter Uganda, Rwanda, and Kenya. I had no boarder issues. I highly recommend Big Apes Africa, will tell my friends about it, and will use this agency again when i return!

Peace. A   –  
Uganda UG
Visited: May 2024 Reviewed: Jun 3, 2024

Email Peace. A  |  35-50 years of age  |  Experience level: 2-5 safaris

A truly Unparalleled Experience with Exceptional Service
5/5

About a week ago. We booked a 3day trip to Murchison Falls National Park together with my family. Our personalized trip, was meticulously tailored to our needs with our itinerary packed with all the activities the park had to offer.
Despite his sickly disposition at the time, Peter, our guide went out of his way to ensure we had a trip of a life time. The food and Lodges were both insightful and warm. He made it on time for every planned activity of our itinerary, and was mindful of my 70-year-old mum ensuring he even carried her a pineapple snack when we went to see the top of the falls. He was quick to suggest solutions at her slightest discomfort to ensure a memorable trip. We couldn’t have asked for any one better.

The sheer force of the water at the top of the falls was magical, an awesome sight to behold and the trip to the bottom of the falls by boat where we saw hippos, crocodiles and all the beautiful birds patched on the little islands can only be described as phenomenon. All in all, nothing beats the graceful walk of the giraffes as they look for their tree top delicacies, or the buffalos waddling in the mud and a herd of elephant with their young spotted in the game drives. A truly unparalleled experience.

Peter was a wonderful guide, professional and was a wealth of knowledge when we had to make an inquisition about this or that. I wouldn’t hesitate to recommend Big apes Africa for your next trip. You will surely not regret the decision.
A big thank you to Big Apes Africa. May the Good Lord Richly Bless you!

Assumpta N.   –  
Uganda UG
Visited: May 2024 Reviewed: Jun 3, 2024

Email Assumpta N.  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

The customer care and service was excellent. Time conscious and patient at the same time. Immensely enjoyed my weekend of 24th to 26th May 2024 to Murchison national park.
They delivered as promised on all scores.

FIONAH Flynn   –  
Uganda UG
Visited: May 2024 Reviewed: Jun 3, 2024

Email FIONAH Flynn  |  35-50 years of age  |  Experience level: over 5 safaris

The tour operator was knowledgeable about the National park’s animals, professional conduct.
5/5

Big Apes as a firm was very exceptional. They received our books and share details about our in time. They picked us on time, kept us updated throughout the journey. The accommodation and food places were very nice. We enjoyed our stay and hope to enjoy our next trip with you soon. U made our trip memorable. Thank you.

Anatoli   –  
Belgium BE
Visited: May 2024 Reviewed: May 17, 2024

Email Anatoli  |  35-50 years of age  |  Experience level: first safari

The tour operator showed us everything in the itinerary.
5/5

Peter our guide showed us everything that was on programme and even more.
The service was perfect and being a low season, it would be very few people in hotels making the service even more personalized.
I highly recommend this company to any one planning to travel because nature here and the people are amazing.
Don't be afraid of mosquitoes, they are not alarming as it it is portrayed in the papers.

Olga Goeljakova   –  
Belgium BE
Visited: May 2024 Reviewed: May 17, 2024

Email Olga Goeljakova  |  50-65 years of age  |  Experience level: 2-5 safaris

The tour operator is very professional
5/5

We booked a ten day safari with Big Apes Africa for our first trip to Uganda.
Our guide Peter was always friendly and told us everything interesting about nature, culture of Uganda.
The experience was simply amazing and we hope you come back.
Thank you for thé good time and we recommend this Big Apes Africa Company for your trip.

John S   –  
Australia AU
Visited: April 2024 Reviewed: May 10, 2024

Email John S  |  65+ years of age  |  Experience level: over 5 safaris

Big Apes Africa: A 5-Star Expedition Experience
5/5

**Big Apes Africa: A 5-Star Expedition Experience**
From the moment we booked my African adventure with Big Apes Africa, I knew I was in for an unforgettable journey. Their exceptional service, stellar communication, unbeatable value for money, unwavering reliability, and the tour itself exceeded all expectations.
**Communications (5/5):** From my initial inquiry to the final farewell, Big Apes Africa maintained open and clear lines of communication. Whether through email correspondence or over the phone, they were always prompt, courteous, and informative. Any questions or concerns I had were addressed swiftly, leaving me feeling confident and reassured every step of the way. The custom itinerary was well planned, and contained great detail of the adventure that lay before us.
**Service (5/5):** The level of service provided by Big Apes Africa was nothing short of exceptional. From the moment we arrived in Africa, we felt like a VIP. Peter, our tour guide, was not only knowledgeable and passionate about his work, but also went above and beyond to ensure that every aspect of our experience was tailored to perfection. Any last-minute requests, were undertaken without a problem and all completed with a smile and professionalism that truly impressed me.
**Value for Money (5/5):** When it comes to value for money, Big Apes Africa sets the gold standard. Despite offering top-notch service and experiences, their pricing remains incredibly competitive. From our accommodations to thrilling safari excursions, every dollar spent felt like an investment in memories that will last a lifetime. I can confidently say that the experience far exceeded the cost, making it worth every penny and then some.
**Reliability (5/5):** Reliability is crucial when embarking on a journey of this magnitude, and Big Apes Africa delivered in spades. From pick-up times to activity schedules, everything ran like clockwork. I never once had to worry about delays or cancellations, allowing me to fully immerse myself in the adventure without any unnecessary stress or hassle.
**The Tour Itself (5/5):** Last but certainly not least, the tour itself was nothing short of extraordinary. From the breath-taking landscapes of Rwanda to our trekking encounter with the Mountain gorillas in Bwindi , every moment was filled with wonder and awe. The itinerary was expertly crafted to showcase the best that Rwanda & Uganda has to offer, with each day bringing new adventures and unforgettable experiences. Whether it was witnessing golden monkeys, gorillas , chimpanzees or shoebills in their natural habitat, every activity was thoughtfully curated to provide a truly immersive and enriching experience.
In conclusion, Big Apes Africa surpassed all expectations and provided an African adventure of a lifetime. With unparalleled communications, impeccable service, unbeatable value for money, unwavering reliability, and an unforgettable tour experience, I wholeheartedly recommend them to anyone looking to explore the wonders of Africa. Five stars all around!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 72
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 0
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