Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 145
  • 4 star 6
  • 3 star 3
  • 2 star 0
  • 1 star 3

Sort By: Date Most Helpful 1-10 of 145 Reviews
Cameron   –  
Canada CA
Visited: October 2025 Reviewed: Oct 28, 2025

Email Cameron  |  35-50 years of age  |  Experience level: over 5 safaris

Friendly, Accommodating, and Delivers
5/5

From the booking to the actual tour things very very smooth. Good communication (would recommended getting them on WhatsApp) so we could discuss options and make changes quickly. We had Andrew as a tour guide and he was awesome, we hit everything we wanted to see an then some. He suggested some changes on the fly based on how we were doing and what we wanted to see and with the office they made it happen. There will always be little hiccups but they sorted them all out. Accommodation options were very well choses, vehicles were good, and we basically felt very well taken care of.

Kim   –  
Australia AU
Visited: October 2025 Reviewed: Oct 27, 2025

Email Kim  |  50-65 years of age  |  Experience level: over 5 safaris

Incredible & memorable experience thanks to Big Apes Africa!
5/5

I have (sadly) returned home after the most amazing 5 day tour of Uganda with brilliant guide Ben from Big Apes Africa.

I truly can’t fault them. A professional company, maintaining great communication during the planning stage and who patiently accommodated all my requests and changes. Bella and Peter were great to deal with, always prompt in their responses.

When in Uganda, my guide Ben did everything in his power to ensure my Ugandan experience was beyond anything I could imagine - up close and personal with the gorillas and chimps, tree climbing lions, elephants, zebras, water buffalo, hippos, lions, warthogs and a million bird species - you name it, I saw it!

Ben was always punctual, so informative and knowledgeable about the bird and animal life and he personalised the sites and info to my interests. I also learnt so much about Uganda and the wonderful people and he was so patient with me wanting to stop for numerous stunning scenery photos!

The boat ride was really amazing for the abundance of wildlife but Queen Elizabeth NP was also a highlight. The accommodation was great, particularly at Lake Bunyonyi which was so special and a wonderful relaxing start to the week, along with Enshama Game Lodge where meeting ‘John’, the visiting wild elephant was a highlight!

Ben was great - always courteous, friendly and was excellent company on the long drives, so accomodating and always patient in answering my many questions!.

I am beyond grateful to BAA and especially Ben, for ensuring that I had the most memorable and incredible experience that surpassed all expectations. Thank you 🙏🏼 ☺️

Lynn   –  
United States US
Visited: October 2025 Reviewed: Oct 24, 2025

Email Lynn  |  50-65 years of age  |  Experience level: 2-5 safaris

Service Excellance
5/5

I recently returned from an incredible 8-day safari that travelled through Rwanda and Uganda organized by Big Apes Africa Tours that included excursions to see the golden monkeys, chimpanzees, mountain gorillas, white rhinos and numerous games drives to see the Big Five that was a complete success. From start to finish, the trip was absolutely amazing. A special mention to Jackson, my tour guide, who was brilliant throughout and especially keen on shortcuts that allowed me to experience some of the most beautiful countryside there was to see. Jackson ensured all transportation worked smoothly and that every detail of our itinerary and daily planned tours were executed perfectly. The safari itself exceeded my expectations - I saw every animal I had hoped to see and much much more! The accommodations were stunning and I consistently meet with warm, friendly staff who provided excellence service everywhere we stayed. Thanks for an unforgettable vacation.

Omar   –  
Italy IT
Visited: October 2025 Reviewed: Oct 18, 2025

Email Omar  |  35-50 years of age  |  Experience level: 2-5 safaris

Trained guides, organizational flexibility and knowledge of the area
5/5

A wonderful journey to discover the country's largest parks. Big Apes offers a wide range of dates and allows you to tailor the itinerary to your travel needs. Over 11 days, we explored the eastern part of the country, discovering ever-changing habitats and landscapes, spotting hundreds of animals, including all the Big Five (yes, even the leopard, we were lucky!). Don't miss the Chimpanzee trekking and Gorilla trekking to immerse yourself in the rainforest on the border with Congo. Making everything truly unique was the experience and professionalism of our guide, Ronaldo, who led us on sightings, helping us better understand the animals' behavioral dynamics and characteristics. He was always very kind, punctual, and available to chat and answer numerous questions and curiosities. Among the activities we enjoyed most, and which we recommend including in your tour, were the boat safaris, offering the opportunity to see hippos, buffalo, crocodiles, elephants, and an extraordinary variety of birds up close. All the accommodations were very welcoming and well organized, dinners with excellent and varied food.

(automatic translation from Italian)

Simona   –  
Italy IT
Visited: September 2025 Reviewed: Oct 11, 2025

Email Simona  |  50-65 years of age  |  Experience level: 2-5 safaris

Very good operator
5/5

Exciting experience Gorilla. Tour very good organized and an excellent guide Ben!!!!!!

Andreas   –  
Germany DE
Visited: August 2025 Reviewed: Oct 5, 2025

Email Andreas  |  35-50 years of age  |  Experience level: 2-5 safaris

Cool experience!
5/5

I had an amazing time with Big Apes Africa! I saw amazing animals (very close contact to gorillas and chimps), had nice overnight stays in differend places around Uganda, a friendly tour guide and really made an incredible experience i will never forget!
Small negative aspect: even though declared so before meals were not fully covered so the tour guide asked to pay an extra amount for that.
Overall i did really enjoy the trip a lot, strongly recommend it!

Andrea   –  
Canada CA
Visited: October 2025 Reviewed: Oct 3, 2025

Email Andrea  |  35-50 years of age  |  Experience level: first safari

Wonderful Tour
5/5

We had a wondeeful tour, seeing gorillas, chimpanzees, and golden monkeys in Rwanda and Uganda. Our guide Andrew was fantastic, going above and beyond to ensure we had the best experience possible. The accomodation and food was also very good. Highly recommend!

Jorge Ruiz   –  
Chile CL
Visited: September 2025 Reviewed: Oct 1, 2025

Email Jorge Ruiz  |  20-35 years of age  |  Experience level: first safari

Incredible Safari Experience
5/5

We did a 3-day safari with Big Apes Africa to see the gorillas in Bwindi Impenetrable Forest and the Golden Monkeys in Volcanoes National Park, and the experience was simply unforgettable.

Our guide, Blair, was excellent throughout: very kind, always attentive to our needs, and an outstanding driver on the challenging mountain roads. His experience and passion for nature were evident, making every moment of the trip both safe and enriching.

The gorilla trekking was one of the most exciting experiences of our lives.
The organization was flawless—everything went as planned, and we always felt we were in good hands.

I fully recommend Big Apes Africa for anyone looking for a well-organized safari with quality guides and unique experiences in Africa.

Paola   –  
Italy IT
Visited: September 2025 Reviewed: Sep 30, 2025

Email Paola  |  50-65 years of age  |  Experience level: 2-5 safaris

Professionality, competence and courtesy
5/5

Great organization, thanks to Bella who took care of logistic and quoted a good price. A huge thank you to Ben, a very good guide and an excellent driver, with a special focus on our needs/desire. We higly recommend this Company also for punctuality and reliability. All this allowed us to enjoy an exciting and unforgettable experience in Uganda's fantastic natural world. Trekking with gorilla was a great and unique experience, but also the boat tour with the rangers in the Kazinga channel is worth the trip.

Nathan   –  
United Kingdom UK
Visited: August 2025 Reviewed: Sep 7, 2025

Email Nathan  |  20-35 years of age  |  Experience level: 2-5 safaris

Chimp and Gorilla Trekking - Unforgettable Experience
5/5

The chimp and gorilla trekking were fantastic experiences! The organisation of all the paperwork like permits and accommodation by Big Apes was faultless with no issues at any point. Ismail is a fantastic guide who is very knowledgeable. He prioritises the customer experience and I felt extremely safe and comfortable with him. 
One minor criticism which has been fed back to Big Apes and I understand is being reviewed, is that the communications before arrival in the country could have been better. Otherwise all communications when I arrived were clear and Ismail was fantastic in ensuring the itinerary was understood and delivered.  
Thank you Big Apes for an unforgettable trip! 

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 145
  • 4 star 6
  • 3 star 3
  • 2 star 0
  • 1 star 3
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