Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 132
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 139 Reviews
Gregory   –  
United States US
Visited: August 2025 Reviewed: Aug 28, 2025

Email Gregory  |  65+ years of age  |  Experience level: first safari

Perfection in every aspect of a Safari.
5/5

Camp trek Safaris are very honest, knowledgeable, experienced and a delight to be with.

Our safety was number one on their list. The communication was excellent in both directions.

The drivers were totally taking care of us in comfort, WiFi, animals knowledge and timely in picking us up and getting us all to the National Parks as scheduled.

You will find the email communication and any phone calls are about your needs and desires to make your trip a priority and highlight that will want to make you book another Safari with Csmptrek.

Stephanie   –  
United States US
Visited: August 2025 Reviewed: Aug 26, 2025

Email Stephanie  |  50-65 years of age  |  Experience level: 2-5 safaris

Paul was an excellent guide - very kind and knowledgeable!
5/5

Excellent safari at Lake Nakuru National Park! We booked last minute and had an excellent day with Paul! He was incredibly knowledgeable about everything we saw and gave us an excellent safari experience. Would definitely recommend

Danielle   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 26, 2025

Email Danielle  |  35-50 years of age  |  Experience level: 2-5 safaris

Good communication and nice driver/guide.
5/5

I've done 1 day trip with Camptrek to Lake Nakuru and Lake Naivasha. The communication with the office was with Rose and she was always answering my questions (I ask a lot) politely and on time. My guide was Paul and he is a very nice person to have around, polite, respectful and very good driver and guide. I am a women travelling by myself and I felt safe at all time. I highly recommend Camptrek. Thank you Rose and Paul !

Joseph   –  
Taiwan TW
Visited: August 2025 Reviewed: Aug 26, 2025

Email Joseph  |  20-35 years of age  |  Experience level: first safari

There is still room for improvement
4/5

The driver and tour guide Brandon is amazing. Follow the national parks rules and respect the nature. He is a mature and thoughtful young blood.
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For the agency, I would suggest Camptrek that DO NOT arrange any AA LODGE Group accommodation in to itinerary. The shower heater is sucks really.
/

Reply from Camptrek Safaris
Reply from Camptrek Safaris
Posted on Sep 1, 2025

Dear Joseph,

Thank you for your positive feedback and for choosing us as your preferred tour operator for your Kenya and Tanzania safaris. We take pride in providing seamless services to our clients.

We acknowledge your concerns regarding the accommodations at AA Lodges. We have escalated your complaint to AA management and will follow up to ensure we conduct a site visit. This is important for us to maintain a strong partnership for the benefit of our future clients.

Best regards,
Pappa john.

Dr. Sam Mwaura   –  
South Africa ZA
Visited: August 2025 Reviewed: Aug 26, 2025

Email Dr. Sam Mwaura  |  50-65 years of age  |  Experience level: over 5 safaris

Exemplary professional
5/5

The team at the Tour Company were very professional in all my dealings with them.
Tour information sharing was timely and all my questions were promptly addressed.

The tour guide was exceptionally courteous and very professional.
He went to great lengths to ensure we visited all our destination as scheduled in the tour package.
He was well acquainted with the flora, fauna and the wildlife and he shared his wealthy of knowledge with us
Me and my family were extremely happy and enjoyed every day of our vacation as was arranged by Camptrek

Sandra   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 23, 2025

Email Sandra  |  35-50 years of age  |  Experience level: 2-5 safaris

Great communication in coordinating our tour with Rose, even better guide Geoffrey
5/5

Rose (our travel coordinator) was very responsive and communicative from the beginning when we started planning our trip, which I really appreciate

Geoffrey (our safari guide) did a wonderful job ensuring that my friend and I are comfortable throughout our tour, and made sure to ask what start time we are comfortable with for the following day every evening. He is an excellent and highly skilled driver who is quick witted—he had kindly offered help to another safari guide (after getting our agreement of course), who had found himself stranded as his vehicle was stuck in mud. In the course of assistance, our vehicle had gotten stuck too but instead of giving up Geoffrey then walked to the nearest tree to get some dried twigs and leaves to help maneuver our vehicle out of the mud, which he successfully did in due course! This incident also spoke to Geoffrey’s character as he offered help with no hesitation.

Most importantly, Geoffrey’s eagle eyed vision has helped us encounter so many animals during our tour! This is such a crucial aspect of one’s safari tour, and the skills of a guide can vary greatly — in this case we really lucked out!

Accommodations arranged by Camptrek was fine — but our first stop at Eliata Bush Camp could have been arranged better by offering my friend and I separate rooms, or a family room, for example, given that the room was quite small and it wasn’t the most comfortable to have 2 people and 2 luggages in the room. We thoroughly enjoyed our stay at Enkorok Mara Camp, which was a luxury camping experience. The other 2 accommodations we had were fine — comfortable enough stays in hotels. All accommodations served excellent meals and we met very kind and hospitable staff everywhere, which is something I really appreciate in Kenya!

Overall, I’m happy with the safari for the price paid!

Charles S.   –  
United States US
Visited: August 2025 Reviewed: Aug 23, 2025

Email Charles S.  |  65+ years of age  |  Experience level: first safari

Very Trustworthy
5/5

We’ll run with good customer service. Very knowledgeable driver/guides.

Deb   –  
United States US
Visited: August 2025 Reviewed: Aug 23, 2025

Email Deb  |  65+ years of age  |  Experience level: first safari

Excellent and prompt communication
5/5

Papa John and Lucy run a reputable business that listens to their clients. Great recommendations and quality guides that are very knowledgeable. I highly recommend them!

AL   –  
France FR
Visited: August 2025 Reviewed: Aug 21, 2025

Email AL  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing Week
5/5

We spent one week in Tanzania and Kenya with CampTrek Safaris and were very satisfied with their service.

Margaret from the back office was extremely helpful and efficient, and we had two excellent drivers.

In Tanzania, Richard drove us. He was kind, calm, patient with our kids, and had an incredible eye for spotting cats and other wildlife.
In Kenya, Eric drove us. He was extremely enthusiastic and an excellent driver—he even managed to get us safely back to our last lodge on a road that was nearly impassable.

I strongly recommend this company for your holidays in these two countries.

Elizabeth Manak   –  
United States US
Visited: August 2025 Reviewed: Aug 21, 2025

Email Elizabeth Manak  |  65+ years of age  |  Experience level: first safari

Exceeds expectations, budget friendly, great communications, knowledgeable and skilled.
5/5

Camptrek Safaris gave our relatively large group the experience of a lifetime. John Njoroge and his team worked with us to design a tailor-made tour both in terms of the time, what we saw and experienced, and the cost.

Communication with them was seamless and prompt even though we all live half a world away. John and Lucy answered every query thoroughly and with good humor within hours of being asked. And they provided excellent direction and support for obtaining documents and other issues.

The safari itself was superb. We covered Amboseli, Lake Naivasha, Nukuru, and Masai Mara. The accommodations were very good - glamping at its most fun- and came in on budget John and the drivers who accompanied us—Pili Pili and Benson—clearly strove to give us a maximum experience by exposing us to all the wildlife possible. They worked tirelessly to ensure each sighting was better than the last and everyday was full. And they succeeded! Importantly, Pili Pili and Benson are highly skilled and careful drivers over exceedingly challenging terrain.
Most of all, John and his team made this almost an extended family safari. They were caring and attentive and we learned so much from them both about the animals and about Kenya.
The only criticism I can muster is that they could not control the rain or the traffic!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 132
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 1
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