Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 178
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 184 Reviews
Akansha   –  
India IN
Visited: July 2026 Reviewed: Jul 18, 2026

Email Akansha  |  35-50 years of age  |  Experience level: 2-5 safaris

Brilliant experience with the Serengeti Clarity team and Kelvin (our guide)
5/5

We had an incredible experience with Serengeti Clarity! Our guide, Kelvin, was with us throughout our four-day trip, and his extensive knowledge of the national parks, wildlife, and Tanzanian culture made the entire journey truly unforgettable.
We return home with countless wonderful memories and an amazing collection of photographs. A heartfelt thank you to Kelvin for his professionalism, warmth, and passion, and kudos to the entire Serengeti Clarity team for making this such a memorable adventure. Highly recommended!

Jenny   –  
United States US
Visited: July 2026 Reviewed: Jul 12, 2026

Email Jenny  |  35-50 years of age  |  Experience level: first safari

We would recommend Serengeti Clarity to others!
5/5

Serengeti Clarity provided exceptional customer service. Kagoma was very patient and responsive to all my questions and concerns about the Safari booking. Frank, the owner, also answered any additional concerns I had in a timely manner. I mentioned this was a birthday trip during our booking and was disappointed nothing was planned or acknowledged when we started our safari. However, when I reached out to Frank during the middle of my safari, he made a point to have something planned and ready when we returned back to Arusha. I appreciated that. I also liked that we had the option of paying the remaining balance in person instead of before arrival like many other tour companies. They also did not add additional fuel surcharges due to the current world events after the agreed price while I heard other companies did. Serengeti Clarity also offered the best and fair price compared to others.

Our guide Emmanuel was a very experienced, cautious and safe driver. He cleaned the car daily which was much needed due to the dusts. Emmanuel knew all the roads and turns inside the parks without getting lost which was very impressive. He was flexible and accommodating with what we wanted to see and do. He provided education on many animals and other species. Emmanuel was also on time every day for our games. We did games from early morning to late afternoon with no rush to head back to our accommodations. Emmanuel was kind, patient and reassured us that he was able to drive us to the airport for our late night departure which was very much appreciated. Emmanuel provided exceptional service!

We only had one issue which was the car. We were shown pictures of the car beforehand because it was important that we would have a comfortable car for our long journey. When we arrived to pay the balance in person, the office told us the 4x4 didn’t have AC. While the weather was not exceptionally hot, the AC would have been helpful when we needed to keep the windows closed due to the dusts, especially in Serengeti. Instead, we had to keep rolling the windows up and down to avoid dusts or to get air. Also, when we were driving through the clouds on top of the Ngorongoro crater, it was dangerous due to the windows getting foggy without the AC. The seats had no armrests so it was hard to hold on to something when most of the roads are unpaved and extremely bumpy during the games. Most of the seatbelts also did not work. The car was tough though and was able to get through the rough roads and water streams. Again, Emmanuel’s driving skills came in very handy with this car.

The car had a charging station in the front, cooler, backseat pockets, bag for garbage, radio for your music and pop up top for viewing. WiFi didn’t work at the start of our journey but we didn’t really need it because we were busy with the games. WiFi did work on our way back to Arusha.

Overall, we visited Tarangire National Park, Central Serengeti and Ngorongoro crater for 6 days. We saw the big 5, the ugly 5 and many other species. We also saw a kill and feedings. This was an experience we will never forget and we will definitely consider booking with Serenity Clarity again in the future. We met another couple during our hot air balloon ride who shared their negative experience about their guide and tour company and I’m glad we did not have to go through that. We would recommend Serengeti Clarity to others!

Emily J   –  
United States US
Visited: July 2026 Reviewed: Jul 10, 2026

Email Emily J  |  35-50 years of age  |  Experience level: 2-5 safaris

Serengeti Clarity is kind, very organized, and reliable.
5/5

Our safari with Serengeti Clarity exceeded every expectation we had. From the incredible wildlife of the Serengeti and Ngorongoro Crater to the seamless organization and warm hospitality, every moment felt thoughtfully planned and deeply personal.

The true highlight of our trip was our guide, Kelvin. He is simply outstanding. His knowledge of the wildlife, ecosystems, and conservation efforts was remarkable, and his ability to spot animals from what seemed like impossible distances left us amazed every single day. Thanks to him, we witnessed unforgettable wildlife encounters that we never would have found on our own.

What made Kelvin exceptional, however, was the heart he brought to our experience. He didn’t just guide us through Tanzania—he introduced us to it. He shared stories about local traditions, culture, daily life, history, and his own experiences, giving us a genuine appreciation for the country and its people. Those conversations became some of our favorite memories of the trip.

Kelvin also added thoughtful personal touches throughout our journey, always making sure we were comfortable, answering every question with enthusiasm, and adapting each day to make it as memorable as possible. His kindness, professionalism, and genuine love for his work were evident from beginning to end.

If you’re looking for more than just a safari—if you want an experience that connects you to the beauty, wildlife, and people of Tanzania—I cannot recommend Serengeti Clarity enough. And if you have the opportunity to request Kelvin as your guide, don’t hesitate. He turned an amazing vacation into the trip of a lifetime.

Thank you Serengeti Clarity for your kindness, organization, and reliability. And, thank you Kelvin for your kind soul and an amazing Safari!

Worth every penny for every memory!

Rocio Medina   –  
Mexico MX
Visited: June 2026 Reviewed: Jul 8, 2026

Email Rocio Medina  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Rocio Medina and not that of SafariBookings.
Definitely disappointed.
3/5

We booked our 6 days safari in Tanzania through a partner company of Serengeti Clarity, since we did 1 week in Kenya and 1 week in Tanzania. Being said that, I don't know if it was because we didn't book directly with them, but they sent a very inexperienced guide. We met him at the border at Isebania since we came from Kenya, first thing, he didn't even introduced himself properly. Second, he guided us inside the government building, he took us to Health Services and straight out, he never led us to Immigration Offices, which was a huge legal problem when trying to fly back home, result on us paying for a fine because of his error. We really can't believe he was so inexperience that he didn't even know the right process to cross the border, since this is a very common situation in Tanzania safaris, and we as customers and being our first time in this country we trust the guide the company sent. After this unfortunate event, he drove us to Serengeti National Park, he stopped several times to ask for directions to the park, second red flag for us. At sunset, we finally got to the hotel, but then we realized that was not the hotel the company booked for us, he took us to the wrong hotel, so we had to drive to the right hotel when it was really dark and we didn't feel safe. The next day, our second day with this guide, he just drove without any direction, we asked him to take us see the great wildebeest migration, he took us really far from where the migration was and we didn't get to see it. That day we asked the company to change the guide, he didn't know about animals, he spoke really bad spanish and english, we couldn't really talk to him, aside from everything else. Thankfully our request was heard, and the next day we got a new guide, Kelvin, who is just the best thing that happened to us. Since the very first moment he met us, he introduced himself, he explained the map of the Serengeti, he explained the migration and the took us as close as he could to see it. He is so knowladgable about animals, we learned so much about animal behaviour from him. The rest of our safari was amazing, thanks to Kelvin that goes beyond expectations to make you feel comfortable and safe. On the last day of our safari, driving to the airport, we ran out of gas, Kelvin explained that the company didn't gave him money for gas because they gave it to our first guide and he haven't returned that money yet, which shouldn't affect our safari nor Kelvin since this was not our fault, this was the company's fault to hire such an unsuitable guide. This was our first time booking a guided tour ever, we always travel by ourselves, and it really wasn't a pleasant experience, because you trust the company you hire will give you a good service and this was quite the opposite. Our recommendation and learning from this experience, is to ask the name of the guide, the years of experience he has and reviews from previous customers, to make sure you have someone you can rely on.

Berengere   –  
France FR
Visited: July 2026 Reviewed: Jul 8, 2026

Email Berengere  |  35-50 years of age  |  Experience level: 2-5 safaris

Efficiency - flexibility and trust
5/5



We had an absolutely exceptional safari experience thanks to our driver-guide, **Abdul**, and I cannot recommend him highly enough. His knowledge of the animals and the terrain was outstanding — he had a real gift for spotting wildlife that others would have missed, and he shared so many fascinating anecdotes along the way that made every drive engaging and memorable. He was always incredibly respectful, both toward the animals (keeping a safe and appropriate distance, never disturbing them) and toward other drivers and vehicles on the road. Safety was clearly a top priority for him — he was consistently careful and prudent, while never making us feel like we were missing out on any sighting. He was also always available and attentive to our needs throughout the trip. If you have the chance to travel with Abdul, take it — he made our safari truly special.

We also want to highlight the excellent work of the agency that organized our trip. From start to finish, they were extremely efficient, flexible, and responsive to every request. They built us a fully customized itinerary tailored to our interests, paid great attention to detail, and offered thoughtful, well-informed advice at every step of the planning process. It's rare to find this level of professionalism and care, and it made a huge difference to the overall experience.

We left Tanzania with incredible memories, and a big part of that is thanks to Abdul and the team behind this trip.

Abi   –  
Sweden SE
Visited: June 2026 Reviewed: Jul 6, 2026

Email Abi  |  20-35 years of age  |  Experience level: first safari

A Once-in-a-Lifetime Safari Adventure in Tanzania
5/5

Our safari in Tanzania was truly a once-in-a-lifetime experience. The entire tour was exceptionally well organized, making our journey smooth, enjoyable, and stress-free from start to finish.
A special thanks goes to our tour guide, Baraka, who played a huge role in making this trip unforgettable. He was knowledgeable, informative, fun, and always full of positive energy. His passion for wildlife and the local environment enhanced every game drive. Baraka made sure we had the best possible safari experience and maximized every opportunity to spot wildlife in their natural habitat.
Witnessing the incredible wildlife roaming freely across Tanzania's stunning landscapes was an awe-inspiring experience. From the vast plains to the diverse animal sightings, every day brought something new and exciting.
The accommodations provided throughout the safari were comfortable, well-maintained, and perfectly suited to our needs. We were also impressed with Serengeti Clarity, whose team was responsive, accommodating, and easy to communicate with before and during the trip.
Overall, this was a professionally organized tour that exceeded our expectations. We highly recommend Serengeti Clarity and especially guide Baraka to anyone looking for an authentic, memorable, and well-planned safari adventure in Tanzania.

Martine   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jul 1, 2026

Email Martine  |  50-65 years of age  |  Experience level: first safari

The best experience of our lives !
5/5

Amazing amazing trip seeing The Big 5 and The Great Migration thanks to our guide Kelvin !

We got front row close up views of lions and leopard’s with their cubs and pride plus a lion kill and mating plus cheetahs, elephants, rhinos, ostrich - every day we saw so many new animals thanks to Kelvin who made it all possible. We also saw the Masai Warriors ans upcoming warriors and learnt all about their lives and upbringing which was so important to learn.

Thank you Kelvin - we will recommend you to all our friends and family and will be back !

Georgie Greig   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jul 1, 2026

Email Georgie Greig  |  20-35 years of age  |  Experience level: first safari

Amazing and Unforgettable Experience with Serengeti Clarity and Kelvin!
5/5

As a family we did a five day safari tour with Serengeti clarity, and were able to visit Tarangire, Lake Manyana, Serengeti and Ngorongoro National Parks!

Our driver and guide Kelvin was extremely knowledgeable about the parks , nature and all the wildlife present, making the experience truly unforgettable!! He worked really hard to ensure we saw the maximum amount of animals each day, and really cared about our experience and enjoyment throughout! It was great to see also how excited he was about seeing the animals too, especially our last minute leopard encounter in Manyana - it really made the experience more authentic to see how passionate he also was about the wildlife!! Lastly, it was lovely to be able to spend the evenings with our guide as well, sharing dinner together and talking about how the day went.

We felt extremely safe and well cared for the entire trip, the accommodations chosen were lovely and welcoming; giving us a relaxing place to stay each night!

I would definitely recommend Serengeti clarity, and Kelvin to anyone hoping for an exciting and unforgettable safari in Tanzania! Thank you!

Bruce Greig   –  
Australia AU
Visited: June 2026 Reviewed: Jul 1, 2026

Email Bruce Greig  |  65+ years of age  |  Experience level: first safari

Everlasting memories.
5/5

With Kelvin our driver and guide we were treated to an unforgettable experience.
Our holiday lived up to all our expectations and more.
Kelvin I feel is a one of a kind guide and a fantastic asset for Serengeti Clarity Safaris.
I will have no hesitation in recommending you all in the future.
A final thanks to Tembo for all the detailed support and planning and making our birthdays so memorable.

Madeline and Ryan Reedy   –  
United States US
Visited: June 2026 Reviewed: Jun 25, 2026

Email Madeline and Ryan Reedy  |  20-35 years of age  |  Experience level: first safari

Serengeti Clarity created the perfect safari seamless planning, amazing guides and memories for life
5/5

Every member of the Serengeti Clarity team was kind, welcoming, and genuinely invested in making our trip unforgettable. From our very first interactions, to Ebenezer picking us up from the airport, to Christina planning every detail of our itinerary, to the team welcoming us with cake, champagne, and singing—we felt so cared for every step of the way. We could not have asked for a better guide than Daniel. He went above and beyond to ensure we saw everything we hoped to see and more. He constantly communicated with other guides to stay informed about animal sightings and worked tirelessly to get us into the best viewing positions. Thanks to him, we had countless incredible wildlife encounters and got amazingly close to so many animals. Throughout the entire trip, he made us feel safe, comfortable, and completely taken care of. Whether he was navigating challenging roads, arranging lunch, sharing his knowledge of Tanzania, or simply making sure we had everything we needed, Daniel exceeded every expectation. The quality of the safari vehicle was outstanding compared to many others we saw in the Serengeti. We frequently found ourselves with the best views of the animals, and it became a running joke that people at camps and lunch sites couldn’t believe how many animals we had already seen each day. We also added the Zanzibar extension, and Serengeti Clarity handled all of the flights and arrangements seamlessly. They selected a beautiful resort that was the perfect way to end our honeymoon. Beyond the safari itself, we appreciated how much the team shared about Tanzanian culture, values, traditions, and daily life. They answered every question we had with patience and grace, which made the experience even more meaningful. The only thing we would change is staying longer! We would recommend Serengeti Clarity without hesitation and cannot wait to return to Tanzania someday. ttable moments that we will cherish forever. What truly set Daniel apart was the level of care he provided throughout the entire trip. He took care of every detail, from navigating long drives and arranging lunches to cleaning the vehicle, setting up Wi-Fi, offering refreshments, and even helping us capture incredible photos. No request was ever too much, and he always went out of his way with a smile and a positive attitude. Beyond being an outstanding guide, Daniel was wonderful company. We genuinely enjoyed spending time with him during camp dinners and throughout our journey. His kindness, professionalism, sense of humor, and genuine care made the trip even more special. By the end of our safari, he felt more like a friend than a guide. Daniel played a huge role in making this the trip of a lifetime, and we are so grateful for everything he did for us. We would recommend him without hesitation to anyone visiting Tanzania. If you have the opportunity to have Daniel as your guide, consider yourself incredibly lucky—you will be in the best hands possible.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 178
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 0
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