Your Hosts in Africa
Kojuu Safaris Africa
- Located In:
- Size:
- 50-100 employees (Founded in 2018)
- Member Of:
- TATO, TTB & AMREF
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $190 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
Email Caine | 20-35 years of age | Experience level: first safari
It was a largely positive experience, until we were informed that Kojuu mishandled our payment.
This is a difficult review to write because we generally enjoyed our day-to-day experience with Kojuu. Near the end of our 13-day trip, however, we were made aware that Kojuu appeared to have mishandled thousands of dollars of our payment, and they have entirely failed to take prompt steps to remedy the situation. To date (now three weeks after our trip ended), Kojuu has still not returned our money (more details below). It's only fair to address the pros and cons of our experience.
Pros: (1) our driver Noel was phenomenal--he was accommodating, personable, and knowledgeable, (2) the majority of the accommodations chosen by Kojuu were exceptional, (3) the company added extra touches to help us celebrate our honeymoon--they informed the safari lodges, brought flowers, etc.
Cons: In short, Kojuu appears to have misappropriated thousands of dollars. Unsurprisingly, we were required to submit full payment in advance of our trip so that Kojuu could pay for our accommodations, excursions, etc. Our first issue arose when it was revealed that Kojuu did not secure a date for the hot air balloon excursion that we paid extra for. The company initially indicated that we would be going on the excursion on a particular date. It turned out, however, that Kojuu never secured that date (despite us paying for it months in advance). We were not informed of the situation until we affirmatively reached out to Kojuu asking for a status update the night before the initially scheduled excursion date. Had we not reached out on our own initiative, we would've woken up at 04:00 for an excursion that was never booked.
Our primary issue with Kojuu arose on our final day in Tanzania. Our hotel informed us that Kojuu never paid for our last hotel in Zanzibar (again, despite the fact that we paid Kojuu months in advance so they could handle this process). When I contacted our tour consultant, Losim, he indicated that Kojuu would be making prompt payment to the hotel on our behalf to remedy the situation. This was a lie. Kojuu never made any payment to the hotel. Instead, we were required to directly pay the hotel over $1,500 out of pocket before we were permitted to check out and leave for the airport. Despite dozens of emails and Whatsapp messages between Losim and Kojuu Owner, Judith, I still have not been reimbursed for the money I was forced to pay because Kojuu pocketed my money instead of forwarding it to our hotel. As of the date of this review, it has been over three weeks since I was required to pay the hotel. Given the immense delays and Kojuu's inconsistent messaging and refund timeline, I'm left to believe that I won't be getting the refund that they've been promising for nearly a month now. To the extent that I ever receive a refund, I'll update this portion of my review.
CA
Email Mike | 35-50 years of age | Experience level: first safari
Wonderful trip with Kojuu!
When we first started to plan for our safari trip, the amount of available choices was quite overwhelming. I wanted to find a locally owned tour operator and not a booking agency that subcontracts the actual tour to a different company. With Kojuu, we found exactly what we were looking for.
Prior to contacting Kojuu, I had done a fair bit of research on the possible itinerary and the types of places we would potentially like to stay at. After sending an email to inquire, I heard back from Losim who was tour consultant and handle all the planning and communication before the trip. I provided him with my ideas and he was extremely helpful in providing his own feedback, making some suggestions as well as pricing out the various options. Losim also arranged a video call with us to truly understand what we were looking for in this trip and ensure our expectations were met with our planned intinerary. This allowed us to design the perfect 10 day tour with them for September 2026.
As part of my research process, I also had reached out two two other tour operators about similar intineraries and it was clear that Kojuu offered the best value as well as had the best communication during this process.
Prior to our trip, we had some unpexcted changes to our international flights which required some minor modifications to our intinerary. Losim was extremely responsive in helping us make these changes. In addition to this, during our inbound flight, there was a delay meaning we would arrive in Kilimanjaro later than expected and we easily coordinated via whatsapp to ensure Kojuu was aware of our new arrival time. Once in Arusha, Losim met with us to go over the itinarary once more, answer any questions we had and ensure we were ready to enjoy our trip. Big thanks to him as he also checked in with us during our trip to ensure everything was going smoothly!
We were picked up by our guide Patrick who was simply outstanding. Extremely knowledgable, professional and just a fun man to be with during our trip. He used his experience and instincts to allow us to find all kinds of amazing moments. We of course saw all of the big 5, as well as the great migration crossing the mara river. In addition to these highlights, Patrick was also excellent in finding great moments, often with no other vehicles around us. We saw a new born baby elephant just a couple weeks old learning to navigate the terrain of the Serengeti, a large pride of lions resting in the morning under the rising sun, And so much more. Patrick shared with us his extensive knowledge about the animals, the birds, the local environment which helped us futher appreciate everything we were seeing. He also is a funny guy with a great sense of humor!
We had just a wonderul trip and we would highly recommend Kojuu who took great care of us from start to finish.
CN
Email Yang | 20-35 years of age | Experience level: first safari
Smooth and excellent
Our safari is very well arranged by kojuu.
Our guide Leonard was nice professional very knowledgeable and helpful in all perspectives.
This was our first safari experience, we basically saw all the famous animals and the crossing.
When we encountered a problem at Misako camp, kojuu was very helpful and responsive and the problem is very quickly resolved.
Email Emily | 20-35 years of age | Experience level: first safari
Horrible. Run.
Wow. I am so dissappointed. All of the reviews were so high we felt good to book with them. And our driver was fine. But everything else was horrible. They didn’t have the park permits. They didn’t have the hotel room booked. And we booked the top level accommodations. The four seasons guest experience manager was DUMB FOUNDED at how the company was treating us. Then we got to the melia and were told we could not check in because THEY HAD NOT BEEN PAID FOR OUR ROOMS. And that this has happened with this company BEFORE!!!! And that Kojuu owes them a lot of money so they can’t allow us to check in without being paid. So we are stranded and NO one is offering to fix anything for us. RUN from this company. They have not been truthful to anyone and lack communication skills. The guide is fine. But this company has to be a joke….
Email Lynn | 65+ years of age | Experience level: first safari
Memorable
After researching several safari companies, we were very happy that we chose Kojuu Safaris. As a locally owned company, they provided a private, 10-day mid-luxury safari for three senior travelers that exceeded our expectations.
Our sales contact, Julian, listened patiently to our many requests and preferences throughout the planning process. He met us the day before our safari began and welcomed us with a dozen roses, Kojuu t-shirts, and hats before conducting a detailed briefing. This meeting helped us fully understand our itinerary, which included Tarangire National Park, Ngorongoro Crater, and the Central and Northern Serengeti. Julian also arranged special birthday celebrations at each of our four lodges, making the trip even more memorable. We stayed at Elephant Springs and the Four Seasons Serengeti, both of which were outstanding, along with two other lodges.
I highly recommend arriving at least two days before starting your safari. After a very long flight from the United States, this extra time allows you to adjust and recover. Jackson, in town driver, met us at Kilimanjaro International Airport and was always punctual, professional, and a joy to spend time with. During one of those extra days, we took a fascinating tour of a coffee plantation where we learned about the organic production of coffee, bananas, and vanilla. It was a wonderful experience.
On our third day, we met our private driver and guide, Humphrey, who accompanied us throughout the entire safari. His genuine passion for Tanzania, its wildlife, and its culture greatly enhanced our understanding and appreciation of the country. Humphrey was incredibly patient with our many questions and requests. We never felt rushed, and he always seemed to know exactly where to go to observe wildlife while respecting the animals and their environment. One of my top priorities was avoiding crowded wildlife sightings, and thanks to Humphrey, we rarely encountered other safari vehicles.
I cannot emphasize enough how important Humphrey was to the success of our trip. His enthusiasm is infectious, and he is an exceptional driver. The roads, often referred to as the "African massage," are rocky, unpaved, and far more challenging than I had imagined. Humphrey drove hundreds of miles safely and confidently. During our long game drives, he continually found incredible wildlife, including four lion prides, cheetahs, zebras, elephants, giraffes, and countless other animals.
One of the highlights of our trip was an unforgettable hot-air balloon ride over the Northern Serengeti, where we witnessed the Great Migration. September was the perfect time to visit, and seeing the vast landscape filled with thousands of animals was truly breathtaking.
I wholeheartedly recommend Kojuu Safaris and especially suggest requesting Humphrey as your guide. He is kind, patient, highly knowledgeable, and deeply passionate about both the wildlife and culture of Tanzania. This safari was memorable beyond our expectations and a trip we will treasure forever.
Email Loretta | 65+ years of age | Experience level: first safari
Exceptional!
Our 10-Day Great Migration Safari – Mid Luxury Tour with Kojuu Safaris was nothing short of awe-inspiring. The itinerary covered Tarangire National Park, Ngorongoro Crater, the Central Serengeti, and the Northern Serengeti, and the pacing was perfect. We never felt rushed, and our guide adjusted pickup and return times based on our preferences — a level of flexibility we truly appreciated as seniors.
Prior to starting our game drives, we chose to have two extra days in Arusha to acclimate to Tanzania’s time zone and enjoyed a fascinating tour of a local coffee plantation. We also opted in for a hot-air balloon ride over the Mara River, which allowed us to witness herds of wildebeest and zebras migrating from above — along with unforgettable views of hippos in the river below.
Our guide, Humphrey, was absolutely exceptional! His knowledge of the terrain, wildlife, and bird species was remarkable, and his genuine love for Tanzania — its people, animals, land, and culture — shone through every day. He was considerate, personable, and knew the roads in each park like the back of his hand.
The wildlife sightings were extraordinary: a pride of lions resting after a fresh buffalo kill, a cheetah eating a gazelle, countless elephants, giraffes, zebras, and much more. Our safari vehicle was reliable and always stocked with drinks and snacks, making every game drive comfortable.
Kojuu Safaris also arranged a visit to a Maasai tribespeople’s village, where we joined in traditional dancing, stepped inside a dwelling, and purchased beautiful jewelry and wood carvings made by the women of the tribe.
All accommodations were lovely, with our two nights at the Four Seasons Safari Lodge being exceptional!
Kojuu Safaris delivered a truly unforgettable experience — professional, thoughtful, and deeply connected to the land. I cannot recommend them highly enough.
Email Michael | 65+ years of age | Experience level: over 5 safaris
Professional
I recently did the an 8 day Kilimanjaro tour via the lemosho route with Kojuu safaris. All bookings and contact were from Australia and the service and assistance was seamless. I am 70 years old and the guides and porters provided by Kojuu were excellent. Their confidence and encouragement enabled me to reach the summit. The airport transfers at the beginning and end of the trip, even at 2.30am was faultless.
I have no hesitation in giving Kojuu Safaris 5 stars. If you have to chance to get a guide named Omary Mduli, take it!!
TW
Email Neal Chang | 20-35 years of age | Experience level: first safari
Fantastic and reliable
My wife and I have just finished our 8-day safari in Tanzania, and we couldn’t be happier with our experience.
Choosing Kojuu was actually not a difficult decision. Among all the safari operators we contacted, Jesca, our consultant at Kojuu, was the only one who took the time to carefully answer all of our questions and pay attention to every detail.
My wife and I are very used to traveling independently as a couple, so before starting our safari, we were honestly a little anxious about what it would be like to have a guide traveling with us throughout the entire journey.
But our guide, Hija, was absolutely amazing. He was not only incredibly friendly and easy to get along with, but also took excellent care of us throughout the trip. His knowledge of wildlife, combined with his passion, patience, and dedication to finding animals during the safari, truly made our experience so much more enjoyable and memorable.
If you are reading this review while planning your Tanzania safari, I can honestly say that Kojuu is a fantastic and reliable safari operator. And Hija is an absolutely wonderful guide! I would highly recommend asking for him if you have the opportunity.
I wouldn’t say that a safari is necessarily a once-in-a-lifetime experience, because I know for sure that I will come back to Tanzania again in the future. And when I do, I will definitely choose Kojuu again.
A huge thank you to Hija, Jesca, and the entire Kojuu team. Everything about our trip to Tanzania was simply perfect!
NL
Email Ahmed | 35-50 years of age | Experience level: 2-5 safaris
What a fantastic trip I was able to take thanks to Kojuu Safaris (Arusha)! From the first contact, I
Kojuu Safaris, based in Arusha, is a professional safari tour operator that is reliable and very flexible. They work with you to find the best safari program at a great price, offering excellent value for money.
CN
Email Weichi | 35-50 years of age | Experience level: first safari
Amazing Trip with Kojuu Safaris
We’re wrapping up our last night here in Tanzania, and wanted to write this while it’s all still fresh. This has been an incredible trip with Kojuu Safaris. Glory planned the entire trip and was very responsive throughout the entire process.
Leonard was our guide and he truly made the trip. We were impressed with his knowledge of the parks and the animals, and he knew how to be in the right place at the right time. Thanks to him, we got to see the wildebeest crossing the Mara River and a group of cheetah cubs — two moments that will stay with us for a long time. We also noticed how Leonard would stop to help other drivers along the way whenever he saw someone in trouble, which said a lot about the kind of person he is.
Accommodation wise, Glory had suggested Envi Sisini to us for Central Serengeti and it was a highlight in itself — such a great place to relax after a full day out in the parks. Also, the Miracle balloon ride over the Northern Serengeti was well worth it. Watching the plains wake up at sunrise from above, with animals scattered across the landscape, is an experience that’s hard to put into words.
We’ll definitely be back, and when we do, we will for sure be booking with Kojuu Safaris and asking for Leonard to be our guide again.