Reviews

Sort By: Date Most Helpful 11-20 of 197 Reviews
Hoa   –  
Vietnam VN
Visited: May 2025 Reviewed: May 2, 2025

Email Hoa

Professional, passionate, and they truly know how to turn a trip into a lifetime memory.
5/5

The guide was very professional and fun! He always tried his best to meet our needs and gave detailed explanations every time we saw an animal. I truly didn’t want to say goodbye!

LEE   –  
South Korea KR
Visited: April 2025 Reviewed: Apr 28, 2025

Email LEE  |  20-35 years of age  |  Experience level: first safari

perfect
5/5

We played game drive for 4N 5D. And we could see all the animals on this season, including elephant, lion, giraffe, rhyno and so on at each place, tarangire, serengeti and ungorongoro. Also with kind, clever and diligent guide, Mr. Innoccent helped us a lot. (Safety, introducing.. and so on).Also operator Ms. Mola helped remotely a lot at anytime. I reccommend people to enjoy safari with ozon light tours.

Joyce Z   –  
China CN
Visited: April 2025 Reviewed: Apr 19, 2025

Email Joyce Z  |  20-35 years of age  |  Experience level: first safari

Reliable and professional
5/5

Our guide was professional and knowledgeable—not only could he name each animal, but he also explained their behaviors and the reasons behind them. I was amazed that he learned some of the animals’ names in Chinese even faster than I did lol. Tanzania’s landscapes are stunning, and the seven-day safari gave me deep relaxation, both physically and mentally. In addition to iconic animals like lions, leopards, and elephants, we also spotted many fascinating creatures like the pancake tortoise and lizard. The lodges we stayed in had beautiful views, and the staff were all warm and welcoming. I highly recommend Ozon Light Tours to anyone planning a safari in Tanzania!

Nicole   –  
United Kingdom UK
Visited: February 2025 Reviewed: Mar 18, 2025

Email Nicole  |  20-35 years of age  |  Experience level: first safari

Experience of a lifetime, perfectly organised by Ozon
5/5

We’ve recently returned from an unforgettable 5-day safari with Ozon, followed by 5 nights in Zanzibar (which they also arranged for us).

After much research and comparison with other safari companies, we decided to go with Ozon. As it was our first time booking an end-to-end experience with an external company abroad, we were initially a bit apprehensive as to what to expect, but from start to finish, we couldn’t fault the organisation, communication and professionalism of the company. Our sales contact, Yohana, was on hand to support throughout the entire booking process, responding to any questions we had in an incredibly timely manner and being flexible to accommodate our needs. He was also in regular contact to provide us with information and updates - including during the trip itself - which was invaluable.

Upon arrival in Tanzania, we met our guide, Innocent, who really completed the overall experience for us. Innocent was professional, friendly, and most of all, had an incredible depth of knowledge about the country’s wildlife and culture. He was also super experienced in understanding the landscapes and the most optimal places to be at certain times, but was flexible and accommodating to our wishes at the same time. He kept in regular contact and communication with other guides to maximise our chances of spotting different animals, and he put our safety first at all times. Overall, Innocent was passionate about giving us the best safari experience possible and we couldn’t be more grateful.

Our 5-day itinerary included highlights at Tarangire, Ndutu, Ngorongoro Crater and Serengeti. The animals we were able to spot - and within such close proximity - completely exceeded our expectations. Thanks to Innocent, we were able to complete our lifelong dream of seeing The Big 5. Other highlights included seeing cheetahs, crocodiles, and the incredible migration of thousands of zebras and wildebeests.

Finally, we were extremely impressed with the standard of accommodation and food that was provided as part of our all-inclusive package. Each of the different lodges that we stayed at were immaculate with stunning views of the landscapes, and the service provided at them was excellent too. In addition, the selection of food throughout exceeded our expectations and we were incredibly well looked after at all times. We ended our trip with a few days in Zanzibar which was again seamlessly organised by Ozon.

Overall, we wouldn’t hesitate to recommend Ozon Light Tours to anyone considering a safari in Tanzania. We were pleased to be able to support a small local business in Arusha where they are clearly passionate about customer satisfaction and experience, and they couldn’t be more deserving of 5 stars. Thank you Ozon for an absolute once in a lifetime experience and a trip we’ll never forget!

Neil Anderson   –  
United Kingdom UK
Visited: February 2025 Reviewed: Mar 17, 2025

Email Neil Anderson  |  50-65 years of age  |  Experience level: first safari

Very impressed by the organisation and communication by Ozon.
5/5

The whole tour was amazing, virtually everything was perfect. The organisation of the tour from start to finish was first class. The hotels, lodges and transport were excellent. The views from our lodges were incredible. Food was amazing where ever we stayed. The staff at all the accommodations were so friendly. Our tour guide Innocent worked incredibly hard driving for hours every day, very knowledgeable and went all out to find the big 5 which he managed to do after several days of searching. We felt really safe with Innocent driving in some very precarious situations. So to sum up, our dream holiday was an incredible experience that I would recommend to anyone thinking about booking with Ozon.

Donna   –  
United Kingdom UK
Visited: February 2025 Reviewed: Mar 17, 2025

Email Donna  |  50-65 years of age  |  Experience level: first safari

Fantastic safari
5/5

We booked our Safari holiday with Ozon Light Tours. They were fantastic from our first enquiring of what we would like to do while we were in Tanzanian.
The communication was first class from all the team.
We did a 5 day safari and our Guild for them 5 days was a lovely man called Innocent. He was Friendly, polite and very informative. He went above and beyond for us to see the top 5 animals plus seeing so much more with his knowledge.
We couldn't thank him enough.
We stayed in some incredible lodges while on safari, which were clean and the food was amazing, with some breath taking views too.
Would definitely recommend this company for your safari

Jaqueline   –  
Austria AT
Visited: February 2025 Reviewed: Mar 7, 2025

Email Jaqueline  |  20-35 years of age  |  Experience level: first safari

Awesome
5/5

Albert was very nice and professional, the tour was amazing. He really loves his job and was very passionated about the animals and the Infos he gave us.

The organization was perfectly planned. From pick up to drop off we had an amazing time. They even offered us soft drinks the whole day.

Would recommend it to everyone

Theo   –  
Germany DE
Visited: March 2025 Reviewed: Mar 6, 2025

Email Theo  |  35-50 years of age  |  Experience level: first safari

Very professional and friendly.
5/5

All expectations were clearly met and it was a fun and enjoyable tour. The driver by the name Innocent put great effort in showing the best places and all animals. He also explained a lot about the surrondings and made sure that all big 5 could be experienced. All in all one of the best vacations of my life!

Pavel   –  
Czech Republic CZ
Visited: February 2025 Reviewed: Mar 4, 2025

Email Pavel  |  35-50 years of age  |  Experience level: first safari

Experienced guides & flexible private safari tour operator from Arusha
5/5

I can highly recommend Ozon as a safari tour agency. We booked a private safari for 3 people, as a 7-day trip across 5 different parks in northern Tanzania.

Our safari experience was truly exceptional, largely thanks to our outstanding guide Kess.

From the moment we set off, it was clear that our driver was not only experienced and knowledgeable, but also genuinely passionate about sharing the wonders of the Tanzanian wilderness. He navigated the parks with expertise, knowing all the best shortcuts and viewpoints, ensuring we captured the most incredible photos (he even stopped the engine when we needed sharp pictures and no noise for the recording) while always respecting our needs and preferences.

His clean and well-maintained Land Cruiser added to our comfort. While other companies offer beer and wine as part of the package, we were happy with a fridge with refreshing water and soft drinks. We purchased beer in local shops when we needed.

Our guide kept us informed and engaged throughout the journey, sharing fascinating insights about the wildlife and the local culture (e.g. talking about different tribes, farming). He was always attentive, listening to our requests and even utilizing radio communication with other drivers to track animal movements, maximizing our chances of unforgettable sightings.

Our guide's modesty was refreshing. He focused on providing an authentic and enriching experience, rather than pushing for extras. We were impressed by his attention to detail, double-checking everything to ensure our comfort and safety.

The safari itself was a dream come true, with breathtaking moments at Ndutu (the most positive surprise), the Ngorongoro Crater, vast lands of Serengeti, Manyara (another positive surprise), and Tarangire.

I appreciate the communication of Ozon Light Tours with Letson who took care of the booking and was securing all the admin stuff. We communicated via WhatsApp.

Ozon (as well as some other agencies) utilizes a software that creates compelling PDF offers that are clearly showing accomodations, schedule, and services offered in the price. There were no surprises nor attempts to manipulate the price.

The fantastic combination of lodges and mid-range tented camps Letson selected for us was great. Securing a hot air balloon ride was a good value for money, and the ride itself was an unforgettable experience.

Ozon's driver who took us on a final day to the airport was open to our suggestions, even helping us arrange unique experiences like trying the local mbege (banana beer).

We're also glad that we could support a local Arusha company (afaik with a female owner).

It's no wonder this tour agency consistently receives 5-star reviews – it truly deserves them!

Luciano Morrone   –  
Italy IT
Visited: February 2025 Reviewed: Feb 26, 2025

Email Luciano Morrone  |  65+ years of age  |  Experience level: first safari

Tour organized very well, good accommodations, excellent guide and driver, minor problems solved.
5/5

Ozon is a good tour operator both before departure, in the quotation phase, and afterwards during the tour. The drivers/guides were all very professional and knoledgeable. The accommodations were all good and responding to our expectations. Very good value for the money spent.
The problems that arose during the tour were solved quickly and Ozon was always well present during the whole tour.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 197
  • 4 star 8
  • 3 star 0
  • 2 star 0
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