Reviews

Sort By: Date Most Helpful Rating 131-137 of 137 Reviews
Aleksander   –  
Poland PL
Visited: March 2026 Reviewed: Mar 3, 2026

Email Aleksander  |  20-35 years of age  |  Experience level: 2-5 safaris

Big Five Achieved!!!! We are so thankful for everything. Ours dreams came true.
5/5

I recommend it wholeheartedly. We saw tons of animals on the first day of the evening safari, but the best part was the next day, a full-day safari with Isaac and... We saw the African Big Five. Simply wow! Isaac, you're amazing, the Landrover is great, and everything was perfectly organized by Balu Travel at Mara Hilltop. We didn't miss anything; it was perfect, we even had lunch among the birds in the middle of the Masai Mara National Park. An incredible experience!!! I have to do it again, the Big Five in one day!!!! And we even got to see a lion eating a buffalo. Wow!! The best days of my life, thank you Isaac, thank you Balu.

Armin   –  
Switzerland CH
Visited: March 2026 Reviewed: Mar 16, 2026

Email Armin  |  50-65 years of age  |  Experience level: 2-5 safaris

A very nice and helpful person !
5/5

Fantastic tour with a lot highlights! Masai Mara, Ambroseli with Kibo and at least diani beach near Mombasa

stefania   –  
United Kingdom UK
Visited: March 2026 Reviewed: Mar 17, 2026

Email stefania  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent experience
5/5

Our 3-night safari in Nakuru and the Maasai Mara with Balu Travel was nothing short of exceptional. From start to finish, everything was seamlessly organized, allowing us to fully relax and immerse ourselves in the experience.

What truly made the trip unforgettable, though, was our Maasai guide, Kasaine. His skill behind the wheel was extraordinary—navigating tough, uneven terrain with confidence and precision, even in challenging conditions where other vehicles struggled. We always felt completely safe in his hands, which allowed us to focus on enjoying every moment of the adventure.

Kasaine’s ability to spot wildlife was equally impressive. His knowledge, sharp eye, and intuition meant we never missed a thing. Thanks to him, we were lucky enough to see all of the Big Five within just 24 hours—something we know is incredibly rare. Each sighting felt special, but the absolute highlight was an unforgettable leopard lounging in a tree. We had the best possible view, completely unobstructed, and were able to spend time observing this magnificent animal in a way that felt truly magical.

This safari exceeded all expectations, and a huge part of that is down to Kasaine’s expertise and passion. We couldn’t recommend Balu Travel more highly for anyone looking for a well-organized, authentic, and truly memorable safari experience. Huge thanks to Morris for organizing such an amazing trip

KOHEI   –  
Japan JP
Visited: March 2026 Reviewed: Mar 19, 2026

Email KOHEI  |  20-35 years of age  |  Experience level: first safari

amazing
5/5

it's my first time on game drive
we have been looking forward to this and it was actually a great experience more than I imagined!!
we could find out giraffes, lions, elephants etc,,
Finally, i sincerely appreciate to Shaddy and Morris for accommodating the sudden schedule change and my request.

Lucia   –  
Italy IT
Visited: March 2026 Reviewed: Mar 27, 2026

Email Lucia

The review below is the personal opinion of Lucia and not that of SafariBookings.
Total disaster.
1/5

Over three days we had four flat tires. One of these was the spare tire, which turned out to be deflated even before we had the chance to use it! To make matters worse the van ran out of oil. In three days for three times we were stranded in the middle of nowhere for HOURS under the scorching sun. This shows a serious lack of basic vehicle maintenance and preparation.

The itinerary we received before the trip was not followed, promised activities were skipped, and the binoculars provided were half broken. Only our cameras allowed us to see animals at all.

Morris is friendly when everything is fine, but when serious problems arise, that disappears completely. No solutions, no compensation, no accountability.

Poorly maintained vehicles, broken promises, terrible customer service. Avoid at all costs.

Neshan Kishoiyan   –  
Kenya KE
Visited: March 2026 Reviewed: Mar 29, 2026

Email Neshan Kishoiyan  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent organisation and communication
5/5

We had 4 days excellent safari for Samburu & Meru and all our expectations were exceeded by this operator.

Anne-Sophie   –  
Belgium BE
Visited: March 2026 Reviewed: Mar 30, 2026

Email Anne-Sophie  |  20-35 years of age  |  Experience level: 2-5 safaris

Kind
5/5

Very happy to have booked with Balu travel, they provided us with a lot of different options for a hotel/stay and everything was arranged very well. They even helped us with a train booking to go to Mombasa because we couldn't do it ourselves.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 130
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 3
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