SafariBookings has received complaints from clients about Kenya Walking Survivors Safaris Ltd.

Reviews

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nayna Visited: June 2015 Reviewed: Jun 27, 2015

amazing experience!!
4/5

when i booked kenya walking safaris i was a little apprehensive,but it was a very nice experience.we had a great trip. stay &food was simple but very fine.had no problems whatsoever.i would definitely recommend it very strongly to others..real value for money overall a fantastic,memorable trip..

Han van Dijk Visited: March 2015 Reviewed: Feb 23, 2015

Well organised trip, accompanied by qualified and very pleasant staff.
4/5

We booked a private safari (NP Nakuru/Naivasha/Hell's gate) trip of two daya, fully to our satifaction:
1. Nice programme;
2. Very pleasant staff (driver and cook);
3. Nice meals and basic but good accomodation;
4. Active driver, eager to get the most out of the trip for us;
5. Booking: accurate communication, except for not dsending the final programnmae as agreed upon...

Reply from Kenya Walking Survivors Safaris Ltd
Reply from Kenya Walking Survivors Safaris Ltd
Posted on Feb 23, 2015

Hello Han,
Thank you very much for the review ,I want to reconfirm for you that we are very happy with your review and you where very happy with our quality services .
We would like to apologize for you where NOT able get the copy of the program as we agree which we send for you on mail,But we where happy you enjoy all the program as agreed,Kindly you may check your spam mail.
Thank you very much for the feedback/review we always take all clients feedback positive to improve any negative feedback.Thank you very much.

Tuan   –  
Canada CA
Visited: September 2014 Reviewed: Dec 5, 2014

50-65 years of age  |  Experience level: first safari

Fun safari and good service
4/5

The safari was more than expected, very exciting experience to see all the animals up close and the national parks are breath taking. KWSS service is good, the guides are friendly, knowledgeable and led us to very good viewing spots. KWSS is also very flexible, trying to adapt and do their best to change the program to meet our needs. Their guide /driver Martin was the best. The only negative, their cook and cuisine were below par.
We will recommend KWSS to our friends.

john Visited: October 2014 Reviewed: Nov 4, 2014

wonderful wildlife - quite an adventure
4/5

The safari experience was great - wonderful, incredible wildlife - 2 day Masai Mara trip (overnight camp) and half day in Nairobi National Park - saw everything we wanted to see. Peter, our driver, looked after us well and he was very skilled at both driving off road and in finding the wildlife. Minor quibble, but water and T shirt was not provided despite being specified - check with owner, Mr Otieno, very carefully what is included and not included in the price.

Dr David   –  
United States US
Visited: October 2014 Reviewed: Oct 12, 2014

Email Dr David  |  50-65 years of age  |  Experience level: first safari

EVERYTHING WE ASKED FOR
4/5

We booked a 4 day safari and had an amazing time. Mohammed the driver and Jacob the cook were very friendly, knowledgeable and helpful. The accommodations were comfortable and the sights were amazing. The roads were a bit bumpy at times, but we were out in the middle of no-where so ...
Anyway, if you want a good safari experience, I would recommend Kenya Walking Survivors.

Rita D.   –  
Portugal PT
Visited: August 2014 Reviewed: Oct 8, 2014

20-35 years of age  |  Experience level: first safari

A great experience with Kenya Walking Survivors Safaris
4/5

We love the experience. Professional and dedicated staff, good driver, good accommodation, very good food.

Jessica Every   –  
United States US
Visited: June 2014 Reviewed: Sep 5, 2014

Email Jessica Every  |  20-35 years of age  |  Experience level: first safari

Incredible experience at a great value
4/5

We had a great experience with Kenya Walking Survivors. We did the 7-Day Kenya Nairobi and Tanzania Serengeti National Park tour. First and foremost, the owner of the company, Otieno, is a true professional. He was always very responsive and called me personally when I first submitted a request for information. Additionally, when our flight was delayed by a day, I was easily able to reach Otieno and he was happy to accommodate us. He reorganized our itinerary so that we were still able to see everything that we had planned to see--just in one less day. Our guide, Mike, was also very personable as was the chef that traveled with us, David. Mike ensured that we got to see as many animals as possible and was understanding of my desire to take a TON of great pictures. He sat and waited patiently while I got the perfect shots. Finally, the amount we paid for the adventure we had was extremely reasonable, especially in comparison to other tour operators. I think Kenya Walking Survivors is able to charge such reasonable fees because the company is locally owned and operated. Also, it was easy to see that Otieno is very hardworking and does much of the work himself so he has very little overhead. There are just a few small reasons that I am giving four stars instead of five. Based on the itinerary, we thought a stop at Olduvai Gorge was included in our tour but it was not. Mike stopped for us anyway, we just had to pay an extra park entry fee. Also, our tent had a hole in it. This wasn't that big of a deal but I was somewhat concerned about mosquitoes getting in. Finally, there could have been a bit more variety in the food that was prepared for us. Don't get me wrong, the food was very good, it just seemed that the same sauce was served each night with a different starch and protein. Overall, as I titled this review, we had an incredible experience at a great value!

Yafit   –  
Israel IL
Visited: August 2014 Reviewed: Sep 2, 2014

20-35 years of age  |  Experience level: first safari

Great safari
4/5

We were 2 full days at masai mara which was AMAZING!
Great lodge, Great food. OT upgraded us for 1 more night at the lodge.
The next day we spent at lake Naivasha which was a failure.
We are sorry for not be more accurate when we booked the safari regarding the schedule of that day.
It was a boring day and a waste of time.
The price OT gave us was the most attractive offer after checking with many operators.
OT is the reason we will close our next safari with KWS..
He is very nice and kind man and he gives you the feeling you are in a good hands.

Wang   –  
Oman OM
Visited: July 2014 Reviewed: Aug 27, 2014

20-35 years of age  |  Experience level: first safari

Good experience in Kenya.
4/5

Driver is very kind and experienced. Animal is too much and scene is very nice. Food is just ok and the accommodation is also expressed.

Pauline LB   –  
France FR
Visited: August 2014 Reviewed: Aug 26, 2014

20-35 years of age  |  Experience level: first safari

Super Safari with very nice staff
4/5

We had a very good time with KWSS !
Mr. Otieno is very professional and answered quickly to our emails and questions which is a very good quality when you are not used to book such holidays on internet !
There, the staff (Mike as guide, and John as cook) was very kind to us and very helpful ! Our guide was very patient, letting us taking picture for long time, teaching us many things about nature and local culture.
The staff is very punctual so you never wait ! (even at 6:00 am for sunrise !!)
One thing is that the program has been a little bit changed from the initial plan. However, we could adapt it during the trip !

We had an unforgettable time ! The country is wonderful and KWSS helped us to discover it in very good conditions ! do not hesitate ! :)

Disclaimer

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  • The tours offered by Kenya Walking Survivors Safaris Ltd are subject to their terms & conditions