SafariBookings has received complaints from clients about Kenya Walking Survivors Safaris Ltd.

Reviews

Sort By: Date Most Helpful Rating 541-543 of 543 Reviews
Wesley Leon Aroozoo   –  
Singapore SG
Visited: August 2019 Reviewed: Sep 22, 2019

Email Wesley Leon Aroozoo  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Wesley Leon Aroozoo and not that of SafariBookings.
Cheated by the Company
1/5


I made a Safari Booking on July 3rd, 2019 with Kenya Walking Survivor Safari for our safari to happen in December 2019. We paid the full amount of $4936 USD to Kenya Walking Survivor Safari on the 3rd of July 2019 via online credit card payment.

On the 9th of August, we received an email from Kenya Walking Survivor Safari informing us that they have a technical difficulty and will not be able to provide us the tour, and that they will refund us our payment in 90-120 working days. But since August 9th, they have not replied my emails or phone calls. Website is down as well.

I checked out Tripasdvisor and Safari Bookings and found customers who are in similar situation as me.

For me, I am trying to hopefully be able to claim some insurance as I do not feel confident Kenya Walking Survivor Safari will pay me back. Does any one have any updates? Please help!

Jeffrey   –  
Canada CA
Visited: May 2019 Reviewed: Oct 20, 2019

Email Jeffrey  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Jeffrey and not that of SafariBookings.
Scam
1/5

I am in the same boat as many people. We paid in full along with our friends to find out that the company is a scam. Has anyone had any luck recovering their money? I hope the owner goes to jail.

stuart mcinnes   –  
France FR
Visited: November 2019 Reviewed: Nov 27, 2019

Email stuart mcinnes  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of stuart mcinnes and not that of SafariBookings.
thieves...... stay well clear
1/5

i booked my safari in july and paid half up front over $3000 and then not even a couple weeks later i got the email on the 9th of aug that the company could not fulfill the tour and that it was cancelled, i will get a refund in 90-120 days..... fast forward we are not at 112 days later and still no money, no answer to e-mails, or calls. foolishly i paid by debit card via a link and now that the 120 days is almost up i can see what my bank can do but im not hopeful...... the amount of stories that are the same as mine is horrendous

Disclaimer

  • All corporate and/or tour info is provided by Kenya Walking Survivors Safaris Ltd, not SafariBookings
  • The tours offered by Kenya Walking Survivors Safaris Ltd are subject to their terms & conditions