Reviews

Sort By: Date Most Helpful 41-50 of 102 Reviews
David and Julie Hearst   –  
United States US
Visited: June 2021 Reviewed: Jul 20, 2021

Email David and Julie Hearst  |  65+ years of age  |  Experience level: 2-5 safaris

Giltedge did a great job arranging a wonderful trip.
5/5

Giltedge took time to find out exactly what we wanted, provide options and come up with a great trip to several camps in the Okavango Delta of Botswana. Then COVID hit and we had to delay our trip for a year. They negotiated with the lodges, up dated us about the conditions and then rescheduled our trip. In the end it was the trip of a lifetime. We couldn't have been more pleased.

A.J. Nafso and family   –  
United States US
Visited: June 2021 Reviewed: Jul 19, 2021

Email A.J. Nafso and family  |  50-65 years of age  |  Experience level: first safari

Monique Dean was incredible from the get go!
5/5

My family would like to thank the team at Giltedge! We are still talking about the experience that we had. They managed all aspects of our trip, from the greeting when we first landed in Nairobi, to the care they took to track our progress and insure that everything was handled and we could just relax and enjoy. The COVID testing requirements were of course a complete bother, but a necessary evil in this day and age. They took care of making sure all tests that were required were scheduled and was made as convenient as possible. The lodges that were booked for us were wonderful. Every leg of our trip got better and better. The staff, service, accommodations and FOOD were incredible. We were met by James(our point person) when we returned to Nairobi for our final flight home. He transported us to a beautiful restaurant to get a nice dinner before he took us to the airport. There he coordinated a VIP service to get us through ticketing and security. She stayed with us until we were seated at our gate.
A special thank you to Monique Dean our travel agent! To James Njoroge (indispensable) who was our point person throughout our travels. To all the guides and lodge staff THANK YOU!

Tony and Abbie Gloucester,MA   –  
United States US
Visited: February 2020 Reviewed: Mar 2, 2020

Email Tony and Abbie Gloucester,MA  |  65+ years of age  |  Experience level: 2-5 safaris

They listened to our criteria, designed a fabulous trip tailored to our interests and v responsive.
5/5

After interviewing a few tour groups we decided to go with Giltedge Africa and are we glad we did. We explained our interests to our agent, Tamera, and she came up with a fantastic itinerary. Our interests took us to four different accommodations and five countries in Southern Africa. Tamera's suggestions of how to schedule our trip were on the money. We visited each area in just the right sequence for maximum enjoyment. The accommodations, guides and drivers Giltedge arranged for us were first class, we were very well taken care of.
We had excellent communications with our agent who was on call 24/7. She promptly returned emails and texts and always answered our calls. She was very obliging even when we would repeat a question that she had already answered. Thanks to Tamera listening to our interests she developed the most wonderful, varied and fulfilling vacation we have ever had.
We look forward to scheduling our next trip with Giltedge Africa.

Beatriz   –  
Spain ES
Visited: February 2020 Reviewed: Feb 29, 2020

Email Beatriz  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing
5/5

Tanya made all the diffrence. She is an excellent professional

David and Valerie   –  
United States US
Visited: November 2019 Reviewed: Nov 17, 2019

Email David and Valerie  |  50-65 years of age  |  Experience level: first safari

Meg listened to what we wanted and worked with us to provide the perfect African Safari experience!
5/5

Meg was very prompt with her emails. We emailed several tour companies and she was the only one who listened to what we wanted and went above and beyond to provide it for us. She knew this was an anniversary trip for us and communicated that to the resorts/camps who then provided us with special treats. That was totally a surprise! She sent us specific information on what to expect and how to prepare for the trip. We felt like we were better informed than some of the other guests at the resorts/camps. For example, clothing, tipping, attitude toward the locals, etc. The tour itself was everything we anticipated and more! We wanted to be able to experience seeing the animals in their natural environment, take pictures of them and enjoy the scenery and different cultures. The guides were amazing and well prepared, knowledgeable and very accommodating. The hotel/camp staff were so friendly. They went out of their way to remember our names and treat us like family. We can't thank you enough for the amazing time we had. Thank you!

kev   –  
United Kingdom UK
Visited: October 2019 Reviewed: Nov 6, 2019

Email kev  |  50-65 years of age  |  Experience level: 2-5 safaris

Good communications and put together a fantastic itinerary
5/5

Giltedge proposed an itinerary and managed to tailor it to our needs. The pick up went to plan and then every transfer from camp to camp were handled seamlessly with no lost time . The safari tour was excellent and all aspects handled in a professional way. Very happy with the service from Giltedge.

Stanley   –  
United States US
Visited: July 2019 Reviewed: Aug 2, 2019

Email Stanley  |  65+ years of age  |  Experience level: over 5 safaris

Outstanding
5/5

The tour was wonderfully organized. We were met at every transfer point. Accomodations were very good, as were the guides.

Elaine   –  
United States US
Visited: June 2019 Reviewed: Jul 17, 2019

Email Elaine  |  50-65 years of age  |  Experience level: first safari

My first safari experience was amazing!
5/5

I used Giltedge Africa to plan my first safari experience. My contact, Robyn-Lea was excellent. She responded promptly to any inquiries and had excellent suggestions. I was absolutely amazed by the entire experience! Everything was very well planned - accommodations were wonderful, tour guides were top-notch, and travel between countries was on time, and transfers from airports to hotels was smooth. I will not hesitate to use Giltedge Africa and Robyn-Lea in the future.

Nancy & Vicki Sheppard   –  
United States US
Visited: June 2019 Reviewed: Jul 5, 2019

Email Nancy & Vicki Sheppard  |  65+ years of age  |  Experience level: first safari

First class tour company that handles everything for you !
5/5

Robyn-Lea was wonderful and pleasant to communicate with in handling every aspect of our safari trip to South Africa, Botswana, and Zimbabwe. As first time South African visitors, she was able to get a feel for what our dreams were and set everything up to make our dreams come true. The whole trip was made easy by her organizing escorts at every stop of our trip. She even arranged luggage transfers when we had to par down our weight due to traveling in smaller airplanes.

We loved our trip! We will definitely use her and Giltedge to set it up our next trip!

Char. Clamp   –  
United States US
Visited: June 2019 Reviewed: Jul 1, 2019

Email Char. Clamp  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent In Every Way
5/5

This is the second trip to Southern Africa that I have used Giltedge Travel and Robyn-Lea Meyer as my travel agency and agent. I cannot speak highly enough about this company and the service I received from the beginning stages of planning to the end of the trip. All questions and comments were responded to in a very timely fashion. Since this travel agency is based in Cape Town, it knows the southern Africa area and can develop the perfect vacation for you. Pom Pom Capo was recommended while we were in the Okavanga Delta and it was perfect. We moved onto the Victoria Falls Safari Camp in Zimbabwe where Robyn-Lea had booked us a dinner cruise and a Boma dinner. Wonderful! Victoria and Alfred Hotel in Cape Town has the best location on the waterfront and the service there cannot be beaten. We ended at Jock Safari Lodge in Kruger National Park which is a five star lodge in the middle of the bushveld. Without Robyn-Lea's knowledge and guidance, we never could have booked a trip like this on our own. Every transport was on time and the guides that were hired for private tours were fantastic. Would I use this agency again? Absolutely! The trip I took in 2015 and then again in 2019 were perfect without one problem. Giltedge Travel is the agency to use for African travel.

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 1
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