Reviews

Sort By: Date Most Helpful Rating 121-130 of 506 Reviews
Hanna   –  
Sweden SE
Visited: August 2019 Reviewed: Aug 30, 2019

Email Hanna  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Hanna and not that of SafariBookings.
Nice but way too many hours in the safari vehicle driving between the parks!
3/5

Unfortunately I can not recommend this tour (5 days Kenya Safari). We were spending considerably more hours in the vehicle going between the three parks than being on an actual safari. Very unexpected I must say... It was a 9,5 hour drive between Lake Nakuru and Amboseli (although our guide told us we would be there "before lunch" as we were starting our journey in the morning around 08:00 hrs...) and once we got there, exhausted, hungry and dusty, there was no time for a safari. Huge disappointment as we were supposed to go on a safari that afternoon. The following day, a few hours safari as we rushed through the park and then headed back to Nairobi (another 6 hrs drive). We had lunch in the vehicle as there was no time to go back to the camp.

All in all; very nice conversation with the tour operator before the safari, nice and friendly driver (who unfortunately rushed through the parks to keep the schedule together) who was also a good driver which we appreciated, and we also liked the vehicle.

The lasting impression however was that we were rushed through the parks and that we paid a lot of money for spending most of our time on the Kenyan roads and highways.

Reply from Wildebeest Safaris
Reply from Wildebeest Safaris
Posted on Sep 1, 2019

Dear Hanna,

Thank you for your feedback and we truly appreciate the same for improvement. I spoke to the driver regarding the same and he advised there was too much traffic and traffic police were were along the roads hence causing delays.

We have had a good number of departures for this particular tour and clients have been enjoying it in the past and present. I guess it was just one of those days during your visit in our Country.

On the other hand we truly appreciate and your feedback.

All the best.

Kindest Regards,
Customer Service Department

Eddie Bekker   –  
South Africa ZA
Visited: August 2019 Reviewed: Aug 28, 2019

Email Eddie Bekker  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful unforgettable ten days in Kenya and Tanzania arranged for us by Noah and his amazing team.
5/5

We thoroughly enjoyed our safari. Should we go on another safari in East Africa we will most definitely use Wildebeest Safaris again. Noah planned the safari with us from the start. He communicated with us all the detail. When we arrived he was at the hotel to welcome us personally. Our guides Jeff (in Kenya) and Humphrey (in Tanzania) assisted us and tried to ensure that all our expectations were met. They were flexible and so helpful. The accommodation, safari vehicles were up to standard. We were well looked after.

Charlie   –  
United Kingdom UK
Visited: August 2019 Reviewed: Aug 27, 2019

Email Charlie  |  35-50 years of age  |  Experience level: first safari

Polite staff and great value
4/5

Communications were initially very good and provided an excellent break down of a proposed itinerary. Subsequent communications were not so good and took some time for a response.
The service was great. We got picked up from Nairobi and then driven out to Maasia Mara in a mini-van. We had the van to ourselves and our driver was very polite and knowledgeable. The tented camp that we stayed in was perfect for our needs.
The tour itself was great too. Our driver was polite and knowledgeable and made the trip far better.
In all, a fantastic experience and one that my family will remember for years.

Guang   –  
United States US
Visited: August 2019 Reviewed: Aug 26, 2019

Email Guang  |  35-50 years of age  |  Experience level: first safari

Straightforward planning and booking experience, excellent driver/guide
5/5

The planning and booking process was straightforward. The sales representative Noah from Wildebeest Safaris answered every single one of my questions in a timely fashion. What can be improved, perhaps, is attaching a few photos of or links to camps/hotels/vehicle at this stage of email communication.

When we arrived at the Nairobi airport it was already getting dark. So it took us a couple of sweeping around to spot our driver with a hand-written sign of our names, among a few dozen other drivers standing outside the airport. In the meantime I also tried to contact the tour operator but both cellphone numbers were unanswered. In addition, it took us some time to figure out the driver who picked us up were not the same driver/guide for the rest of safari trip. In retrospect, all of above can be improved with better email communication beforehand, in order to minimize customer apprehension. But things got sorted out quickly so it did not negatively affect our airport pick-up experience too much. The hotel at Nairobi is decent and safe, which is important as the first stop of our ten-day safari tour.

Our driver/guide Dennis is great. He is energetic, polite, knowledgeable about wild animals, local culture, road condition, and also attentive to our needs during the entire safari trip. His wife was due to deliver a baby girl two days before the end of our safari trip. So he had to make and/or receive phone calls during the trip. But this was totally understandable and it never really got in the way of our safari experience. During game drives Dennis was focused. We were able to get many well-angled shots including leopard eating its game behind thick tree branches, five cheetah brothers lounging around together, lions mating, rhinos fighting, etc. etc. There were a couple of minor vehicle issues (including a broken passenger side window at the start of our trip) but they all got taken care of within a couple of days. Overall it was a reliable vehicle that served us and the driver well for the entire trip.

The camps/hotels selected during the safari are satisfying in general. Some are better managed than others, but more so on people side rather than location/hardware side.

jd patel   –  
United States US
Visited: August 2019 Reviewed: Aug 24, 2019

Email jd patel  |  65+ years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of jd patel and not that of SafariBookings.
poorly organise and managed.
1/5

very poorly oganised, and managed.hotlel resevation asked for perticular lodge not provided.park fees not paid in advance also comunication was big problem. every where we went we have to call for reservation . also resevation done at wrong lodges. driver provided excellent custmer service. i would suggest before you go and paid deposit please make sure all services provided are confirmed and paid.

Reply from Wildebeest Safaris
Reply from Wildebeest Safaris
Posted on Mar 28, 2023

Dear Jd Patel,

Thank you for your feedback. As for park fees we usually pay on the spot upon arrival at the gate. We have since improved our communication skills between operations and our office and lodges are paid in good time to avoid last minute rush.

Kind Regards,
Noah

Cynthia H.   –  
Lebanon LB
Visited: August 2019 Reviewed: Aug 23, 2019

Email Cynthia H.  |  20-35 years of age  |  Experience level: first safari

Everything about our trip was Magical.
5/5

Our Safari with wildebeest Safaris was PERFECT!! Noah was here to answer ALL our questions before the trip and it is an understatement to say that our trip and itinerary exceeded our expectations by far!! Hamza, our guide and driver was AMAZING! We got to see the big 5 thanks to him and he made sure we saw all the animals from up close! We went to LAKE MANYARA, SERENGETI and then Ngorongoro Crater with him and he ALWAYS has a smile on his face and is super experienced after more than 11 years as a guide!
All the hotels Noah booked for us were top-notch and we’re super picky! It was really magical from A to Z.

The second part of our trip was Zanzibar and we had booked it by ourselves on booking.com when we got there, the hotel was a Catastrophe! We hated it and couldn’t stand to stay there even for one night! ( as I said we are super picky ) I immediately called NOAH and told him what had happened! He IMMEDIATELY sent his driver Suleiman to the hotel to stay with us while he tried to book for us LAST MINUTE a an amazing resort in Zanzibar and his driver took us there that same night! This is our last day there and we never want to leave!

I DEFINITELY recommend you book with wildebeest safaris as they will accompany you every step of the way!

Thank you Noah and Thank you wildebeest safaris for the trip of a lifetime! Will definitely be back!!

Eva Hamberg   –  
Sweden SE
Visited: August 2019 Reviewed: Aug 18, 2019

Email Eva Hamberg  |  35-50 years of age  |  Experience level: first safari

Private safari in three conservatives- big five + 1 spotted, excellent lodging in the wilderness.
5/5

We had a private safari, me and my two kids, ten and fourteen. We felt safe all the time. The guide Willy was excellent- with lot of of knowledge and respect for the nature and animals he guided us through Amboseli, Nakuru lake and Masai Mara national parks. We saw loads of wild animals including the big five plus a cheeta. As a bonus we saw a lot of the country of Kenya during the long drives between conservatives. Met so many nice and friendly people. Super tent lodges - clean, fresh and well equipped and perfect service.

JT   –  
United States US
Visited: August 2019 Reviewed: Aug 17, 2019

Email JT  |  35-50 years of age  |  Experience level: first safari

great experience; superb tour guide; excellent administrative support
5/5

Noah and Samuel provided excellent support from booking our hotel, arranging for my strict dietary restrictions to be accommodated, answering our many questions, and offering options for payment methods. Our safari tour guide and driver was fantastic! He was experienced, knowledgeable, and passionate about sharing his knowledge of the animals/area we are moving through. He was also conscientious and ensured to give animals a wide berth as not to encroach upon their natural movements (e.g. not being in the way for wildebeests crossing). He was a very safe driver. The terrain getting to/from our hotel and while driving in masai mara could get rough, tight, muddy, etc. But he worked through them with expertise. Overall, my group of friends were very happy with our safari experience.

A + A   –  
United States US
Visited: July 2019 Reviewed: Aug 17, 2019

Email A + A  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of A + A and not that of SafariBookings.
Overall nice experience but a little more bang for buck expected
3/5

The staff were friendly and accommodating, changing the itinerary as per requests without fuss. The only thing we were really unhappy about was the driver's level of experience. While very nice and professional, he was just that, a driver. He clearly did not have a lot of experience as a guide and could not properly answer a lot of our questions. In the end we found out he was a trainee. If that was the case, I wonder why he was sent to guide us on his own instead of in accompaniment of an experienced guide from whom he could learn. For the money spent on this trip, that is the least Wildebeest Safari could have done. We would consider going with them again, but would certainly ensure we have someone who is more knowledgeable.

Reply from Wildebeest Safaris
Reply from Wildebeest Safaris
Posted on Mar 28, 2023

Dear Sir/Madam,

Ever since, if we are giving the trainees opportunities to learn, we send them with an experienced driver/guide to avoid such complaints. You are welcomed again to travel with us.

Kind Regards,
Noah

Linda T.   –  
United States US
Visited: August 2019 Reviewed: Aug 8, 2019

Email Linda T.  |  20-35 years of age  |  Experience level: first safari

Amazing experience in the Masai Mara with Peter!
5/5

We had such an incredible experience! Noah was amazing to work with on the booking, planning, and payment side. He was easy to work with and did his best to accommodate every little ask our group had. We had very particular dietary restrictions and everything was communicated with the hotel as requested. Peter was our guide and was AWESOME! We saw most of the Big 5 before our 2nd day! He worked hard to try and find the most interesting things for us to view on our safari, was incredibly knowledgeable, and super funny! We had great communication everyday so we knew when and where to meet him and what to expect. I highly recommend using Wildebeest Safaris and request Peter!!!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 53
  • 3 star 12
  • 2 star 7
  • 1 star 14
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