Andrew will take you to remote places
Wildebeest Safaris
- Located In:
-
China
- Size:
- 10-20 employees (Founded in 1997)
- Member Of:
- ETT & TRA
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $450 per person per day (USD, excl. int'l flights)
Reviews
US
Email AnoopAkanksha | Experience level: over 5 safaris
Worst experience ever
DO NOT BOOK. We just visited Masai Mara and after seeing the reviews booked it with Noah. We experienced a lot of trouble as both the tour guide and Noah were just trying to fleece money out of us. They did not pre book anything and would not accept card payments. We were not informed till the day of the tour that they could not take card payments. On top of that, they did not check if we had resident status and charged us non resident prices while paying the hotel only resident rates. When we asked them to reimburse the difference, Noah started yelling at us. The guide (Youstas) seemed experienced but very disincentivized because we found out how they were cheating people. He did not have a radio like other cars and did not tie up with other drivers. We are very dissappointed overall and would not recommend them.
Reply from Wildebeest Safaris
Posted on Mar 29, 2023Dear Akanksha, as always we do appreciate our clients feedback after Safari. Please explain to our readers how we tried to fleece money out of you. We are really ashamed after all the negotiations we did with the hotel in order for them to extend resident rates to you. We also went ahead and upgraded your transportation from Minivan to Land Cruiser at no additional charges. We had done bookings with the hotel please do not mislead our readers again. As earlier explained to you on email, we required 100% full payment before Safari but you insisted on email on paying 50% and the balance after Safari it never works out that way. No company accepts those terms. Then again about credit card, yes we do accept payments by cards but our agreement was for you to pay by cash in the morning before departure as per the below email you had sent us.
from: Akanksha
to: Wildebeest Safaris
date: Mon, Feb 22, 2016 at 1:51 AM
subject: Re: 3 Days Masai Mara Private Safari
"Thanks Noah. Could we then do either US$300 per person- since the last day we are leaving earlier than the other tours which leave after lunch at 1pm or alternatively could you arrange it for me and husband to leave after lunch, after finishing a morning drive, at US$400 per person.. we can pay advance cash at pick up".
I would like to take this opportunity to assure our future guests and those who are in the process to travel with us that we are very keen when it comes to customer service delivery and pricing without compromising on quality.
Again, thank you so much,
Kind Regards,
Noah Kuti
AE
Email Suzana & Lutz | 35-50 years of age | Experience level: 2-5 safaris
It was a great experience and Iwould recommend it to my friends with pleasure.
Everything was great.
We managed to see 3 out of 5, but it was a great fun and excellent time all in all.
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Email Mohammed A | 20-35 years of age | Experience level: 2-5 safaris
Wonderful, fun experience!
We booked a 5 day Kenya safari via Wildebeest, and had a wonderful experience! Noah was very professional, was patient with our many questions, and provided the best price among all operators we've reached out to. Esty, our tour guide, was always on time, friendly, and very knowledgeable of the animals and parks. The jeep was in good shape, and had no issues during the tour. The only hiccup was at the hike of Mount Longonot. The hike (including going around the carter) took us 6 hours, and due to the lack of preparation we had no food, very little water, and when we got back to the car there were no lunch boxes either. It would have been a more enjoyable hike if we were better prepared.
Overall, we loved our vacation, took many many pics, and really enjoyed our time. Thank you Noah and Esty!
US
Email Tim | 35-50 years of age | Experience level: first safari
Fantastic experience, Incredible value
Our safari with Wildebeest Safaris exceeded our expectations. The variety of wildlife we were able to see on our 10 Day Kenya and Tanzania trip was astounding. Our guides were professional, knowledgeable, spoke excellent English, and worked hard to solve problems when they did arise. Considering what we paid for our trip versus what other tour operators quoted, I am shocked at the high quality of our experience. They even put us into a luxury resort for Valentines Day to our surprise. There is some room for improvement with the communication. Providing some additional pre-trip information would help, and we were twice left wondering where our driver was when he had vehicle troubles. These were minor troubles in comparison to an overall fantastic trip.
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Email Amy | 35-50 years of age | Experience level: 2-5 safaris
Best holiday of our lives, and we've been to over 30 countries. Special beyond words
WOW!! I honestly don't know where to start.. my husband and 5 year old daughter went to Kenya for a 5 day safari - we went to Amboseli, Lake Naivasha, and the Masai Mara all very beautiful and amazing
1. Noah, the man who responds and organises all the tours was amazingly patient and so very helpful!! I'd send him an email, mind you we are 9 hours behind and I'd get emails straight away, he answered all our questions, we forgot to see about getting a car seat for our 5 year daughter until we arrived in Africa. I emailed him from the airport and when Eustace, our fabulous guide, showed up the next day car seat was in the car! My husband realised the day before we were leaving Kenya he forgot his credit card at the hotel in Lake Naivasha ( we'd stayed at 3 nights prior a bit annoyed with the hotel that they didn't call us or Noah as we'd booked through them but definitely not Wildebeest's fault!) so Noah sorted it out got our card to Nairobi. Eustace got it to us before we left for the airport- mind you he had to leave his house early in the morning to get to the courier office to pick up the card, then get to our hotel as the traffic was terrible he abandoned his vehicle got on a moped taxi to make sure we got it before we left for the airport at 9AM. Amazing customer service!!
2. Eustace, our lovely guide, he was so nice and very patient as we had our 5 year old daughter who can be a bit difficult. Every morning he'd have a smile on his face waiting for a new day. He was knowledgeable about the animals and the places we were, very well spoken, and now very much loved by our daughter and our family he made our trip so very special. My little one was desperate to see lions, her favourite animal, and every time we stopped to talk to another guide he'd ask if anyone had seem some.. We were very lucky and saw a mating pair in Masai Mara- we were the only jeep around for a while totally amazing!!
3. Lodges- we stayed in 3 different lodges during our 5 day safari - all were beautiful, clean and had wonderful beds!
4. Journey- we drove to all our destinations and I now see why people fly in and out of the safari camps the roads are horrible but of course this isn't Wildebeest's fault… However if we hadn't driven we wouldn't have seen the great divide and have fond memories of Nairobi traffic, going off road on the highway because there was a huge hole in it, seeing camels, cattle, goats, and chickens as road blocks, and getting our Kenyan massage! ( riding on an unpaved very bumpy road for about 3 hours!)
I highly suggest using this outfit the customer service goes above and beyond. The pricing is so very competitive!! I don't know how they did it but one of the hotels we stayed in was roughly $600/night we stayed 2 nights our whole safari was only $2500 for 2 adults and 1 child…. We considered that a fantastic deal!! When we head back to Kenya, this is definitely who we'll be using!! Fab time!!
Thumbs up
Great experience will definitely recommend and use your services again on my next visit to africa
JO
Email Ammar Atallah | 35-50 years of age | Experience level: first safari
memorable experience, expert tour guide, punctual and accurate in commitments,
as advised earlier, the experience was wonderful, Noah the business development was accurate, patient and helpful in the initial communications, offering, planning, contracting, bookings, responding, open for amendments, flixible,
He assigned a first grade tour guide Dennis who made sure to give us a very good Safari and on time,
BE
Email Leon and Maria | 50-65 years of age | Experience level: 2-5 safaris
Very well organised and friendly, safe driver in very comfortalbe 4x4
When we came out of the airport, our driver was already waiting for us. He brought us to the Stanley Sarova Hotel in Nairobi, which exceeded expectations.
Immediately, whe felt welcome and in good company.
Our driver Dennis, was excellent. He took no risks on the road. After arriving in the Masai Mara, we discovered that he tried to show us as much as possible. He also gave us the time to enjoy the wildlife, by stopping the vehicle, every time we asked for it.
The lodges Wildebeest Safaris booked, where clean, comfy, very good.
We enjoyed the Safari very much and wood most certainly recommend them to all our friends.
CA
Email Robyn | 50-65 years of age | Experience level: first safari
Our first safari - but not our last - amazing country, amazing widlife, fabulous guide!
We took advice from friends and booked a private tour. Wildebeest Safaris were fantastic from start to finish! We visited 4 parks, drove to each one - great way to see the real Kenya. Our guide Eustus was extremely knowledgeable about everything Kenyean and his love for his country and its wildlife was infectious. The accomodations were excellent and our vehicle had good and comfortable seats - it is worth paying the extra for a comfortable car - you spend many hours in those seats! Highly recommend this company on all levels.
BE
Email Mina & D | 35-50 years of age | Experience level: first safari
fantastic experience
We had a lovely time in the Masaai Mara. Every day a new experience. Saw the big 5, danced and sung with the Masaai. Recommending 200% finest and joyful guide Dennis.